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Effective management of Bottom Quartile (BQ) and Training Need Identification (TNI) is crucial for quality improvement.
Regular performance evaluations to identify employees in BQ and their specific training needs
Develop personalized training plans for employees in BQ to address their skill gaps
Monitor progress and provide ongoing support to employees in BQ to ensure improvement
Utilize feedback mechanisms to continuousl...
The seven quality control tools are a set of techniques used for quality improvement and problem-solving in manufacturing and service industries.
Check sheets: Used for collecting and organizing data, such as tally sheets for tracking defects.
Pareto charts: Helps identify the most significant factors contributing to a problem, based on the 80/20 rule.
Cause-and-effect diagrams (Fishbone diagrams): Used to identify and an...
RCA involves identifying the root cause of a problem and managing escalations to prevent recurrence.
Gather relevant data and information related to the issue
Identify the problem and its impact on quality
Use tools like Fishbone diagram, 5 Whys, or Pareto analysis to determine root cause
Develop an action plan to address the root cause
Implement corrective actions and monitor effectiveness
Communicate findings and actions t...
Feedback mechanism is a process where information about the performance of a system is collected and used to make improvements.
Feedback mechanism involves collecting data on the performance of a system or process.
The data is then analyzed to identify areas for improvement.
Based on the analysis, changes are implemented to improve the performance of the system.
Feedback can be collected through surveys, interviews, observ...
I applied via Naukri.com and was interviewed before Jul 2023. There were 2 interview rounds.
I applied via Campus Placement and was interviewed in Oct 2022. There were 3 interview rounds.
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Incredible Management Services interview questions for popular designations
I was interviewed before Sep 2016.
I applied via Recruitment Consultant and was interviewed before Sep 2018. There were 4 interview rounds.
I was interviewed in Jul 2017.
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