INCA INFOTECH TECHNOLOGIES Desktop Support Engineer Interview Questions, Process, and Tips

The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.

• The OSI model stands for Open Systems Interconnection model

• It helps in understanding how data is transferred from one computer to another

• Each layer has specific functions and interacts with adjacent layers

• Examples of layers include physical layer, data link layer, network layer, etc.

System 16 and System 32 refer to the architecture of operating systems, with System 32 being a 32-bit system and System 16 being a 16-bit system.

• System 32 is a 32-bit operating system, while System 16 is a 16-bit operating system.

• System 32 can handle larger amounts of memory and data compared to System 16.

• System 32 is more advanced and supports newer software and hardware compared to System 16.

• Examples: Windows 95 was ...read more

DHCP is a network protocol that automatically assigns IP addresses to devices within a network. A scope in DHCP defines a range of IP addresses that can be assigned to devices.

• DHCP stands for Dynamic Host Configuration Protocol

• It allows devices to obtain IP addresses and other network configuration information automatically

• A DHCP scope is a range of IP addresses that can be assigned to devices on a network

• Scopes can al...read more

A switch is a networking device used to connect multiple devices within a network. Manageable switches allow for configuration and monitoring, while non-manageable switches do not.

• Switch is a networking device that connects multiple devices within a network

• Manageable switches allow for configuration and monitoring of network traffic

• Non-manageable switches do not offer configuration options and are plug-and-play

• Examples...read more

AD is Active Directory used for managing network resources, DHCP assigns IP addresses, Group Policy controls user settings, BIOS is firmware for hardware, Outlook backup saves emails.

• AD (Active Directory) is a directory service used for managing network resources such as computers, users, and printers.

• DHCP (Dynamic Host Configuration Protocol) assigns IP addresses to devices on a network automatically.

• Group Policy is u...read more