IKF Finance Branch Credit Manager Interview Questions and Answers for Experienced

Q1. All about past experience
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Q1. About salary discussion and location
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Based on subject knowledge.

Practical questions regarding customer mindsets and various situations.

Q1. How would you approach dealing with a customer?
Ans. 
I would approach dealing with a customer by actively listening, empathizing, and finding solutions to their concerns.
• Listen actively to understand the customer's needs and concerns

• Empathize with the customer to show understanding and build rapport

• Find solutions to address the customer's concerns and provide excellent service

• Communicate clearly and effectively to ensure the customer feels heard and valued
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Q2. What are some practical questions related to policy or customer behavior?
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Q3. Tell me about your self
Ans. 
Experienced credit manager with a strong background in financial analysis and risk assessment.
• Over 5 years of experience in credit management

• Skilled in financial analysis and risk assessment

• Proven track record of improving credit processes and reducing risk

• Strong communication and negotiation skills

• Proficient in credit evaluation software such as Experian and Equifax
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Q4. Any experience on business or job or internship
Ans. 
Yes, I have experience in business through internships and previous job roles.
• Completed a business internship at XYZ Company, where I gained hands-on experience in credit analysis and risk assessment.

• Managed a small business as a side project, handling financial transactions and customer relations.

• Worked as a sales associate at ABC Company, where I developed strong communication and negotiation skills.

• Participated in a...read more
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Q1. What is this CIBIL in customer
Ans. 
CIBIL is a credit information company that collects and maintains records of individuals' credit behavior.
• CIBIL stands for Credit Information Bureau (India) Limited.

• It provides credit scores and reports to lenders to help them assess the creditworthiness of potential borrowers.

• CIBIL scores range from 300 to 900, with higher scores indicating better creditworthiness.

• Lenders use CIBIL reports to make informed decisions o...read more
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Q2. What is this pramiry kyc and customer
Ans. 
Primary KYC (Know Your Customer) is the initial process of verifying the identity of a customer before providing financial services.
• Primary KYC involves collecting basic information such as name, address, date of birth, and identification documents.

• It is a mandatory process for financial institutions to prevent money laundering and fraud.

• Customer due diligence is also conducted during primary KYC to assess the risk ass...read more
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Basic maths and common science exam

Q1. Inroduce urself
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Q2. What is loan procurement
Ans. 
Loan procurement is the process of obtaining a loan from a financial institution or lender.
• Involves submitting an application for a loan

• Includes providing necessary documentation such as income verification and credit history

• May require meeting certain eligibility criteria set by the lender

• Can involve negotiating loan terms and interest rates

• Examples: applying for a mortgage, car loan, or personal loan
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Q1. Regarding LAP product
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Q2. Regarding work expeience
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Q1. About experience
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Q2. About process in deep
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Q1. Branch credit manager muthoot finance work process
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Q2. Credit policy analysis
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Q3. Team management
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