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IFB Service Manager Interview Questions and Answers for Experienced

Updated 25 Sep 2024

IFB Service Manager Interview Experiences for Experienced

3 interviews found

Service Manager Interview Questions & Answers

user image Pradeep Kumar Rana

posted on 25 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. NPS CSAT Understanding
  • Q2. How to Calculate ROI of Service Center
  • Ans. 

    ROI of a service center can be calculated by dividing the net profit generated by the service center by the total investment made in the center.

    • Calculate the total revenue generated by the service center over a specific period of time.

    • Subtract the total costs incurred by the service center during the same period.

    • Divide the net profit by the total investment made in the service center to get the ROI.

    • ROI = (Net Profit / ...

  • Answered by AI
  • Q3. Product Knowledge special Washing Machine ,AC,Refrigerator

Service Manager Interview Questions & Answers

user image ahmad khan

posted on 23 Aug 2023

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why you want to join
  • Q2. Introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Never recommend anyone to join IFB your life will be hell. No work life balance. Management is very pathetic with poor HR policy.

Service Manager Interview Questions Asked at Other Companies for Experienced

Q1. What quality you have to fulfillment customers requirements.
asked in TVS Motor
Q2. What is main purpose to do as customer service manager.
Q3. What will be your strategy to increase awareness in dealers about ... read more
Q4. Q. What u will do if customer is depositing 49000 on regular basi ... read more
asked in Simba Group
Q5. How to adjust clutch play?, explain the whole process.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Technical knowledge and Last comapny KPI
Round 3 - HR 

(1 Question)

  • Q1. Basic faimaly mabers and Expectations about salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Last company’s culture and working parameters is monst important for work

Interview questions from similar companies

I appeared for an interview in Jan 2021.

Interview Questionnaire 

3 Questions

  • Q1. Past Experience
  • Q2. Handling market
  • Q3. Market durability

Interview Preparation Tips

Interview preparation tips for other job seekers - Just feel free to speak about your past job, automatically you'll be the one

I applied via Recruitment Consultant and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Technical

Interview Preparation Tips

Interview preparation tips for other job seekers - good technical round.
professional working culture

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is the biggest failure in your career so far.

Interview Preparation Tips

Interview preparation tips for other job seekers - It must be answer like this:
I don't have any failure, the task which didn't meet all its objective or purpose are biggest learning lessons for me. And that itself can be one goal achieved. Trying the same task with past learning will not only achieve the goals but even more value addition to it.

I applied via Referral and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Service delivery KPI
  • Q2. RT/DT/Happy code/ NPS/ Escalation/ Follow ups/ NDC/ revenue
  • Q3. Call load management / technician manpower planning

Interview Preparation Tips

Interview preparation tips for other job seekers - Purely service delivery domain, customer satisfaction is must at any cost.

I applied via Naukri.com and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions were asked on Lean, six sigma, process capability, QC, kaizens etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen carefully and than give answers. Answers should be crisp and to the point.

I applied via Company Website and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. About your previous job
  • Q2. What u see after 5 years
  • Q3. How much you know about apple products
  • Ans. 

    I have a good understanding of Apple products and their features.

    • I have used various Apple products such as iPhone, iPad, MacBook, and Apple Watch.

    • I am familiar with the latest features and updates of these products.

    • I have also worked with Apple software such as iTunes, iCloud, and iMovie.

    • I keep myself updated with the latest news and developments in the Apple world.

    • I am confident in my ability to provide excellent cus

  • Answered by AI
  • Q4. Hoe good you can manage the team
  • Q5. How good u can train a teams

Interview Preparation Tips

Interview preparation tips for other job seekers - Always look aggressive and smart to answer what is there questions

I applied via Company Website and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. L.g my receipt I am l.g electronic mashion technical
  • Q2. Sels and services Diskaun

Interview Preparation Tips

Interview preparation tips for other job seekers - I produf you l.g
Costamer l.g mashion I miss you
I.g is my favourite
I.g I miss you

IFB Interview FAQs

How many rounds are there in IFB Service Manager interview for experienced candidates?
IFB interview process for experienced candidates usually has 2 rounds. The most common rounds in the IFB interview process for experienced candidates are Resume Shortlist, HR and Technical.
What are the top questions asked in IFB Service Manager interview for experienced candidates?

Some of the top questions asked at the IFB Service Manager interview for experienced candidates -

  1. How to Calculate ROI of Service Cen...read more
  2. Product Knowledge special Washing Machine ,AC,Refrigera...read more
  3. Technical knowledge and Last comapny ...read more

Tell us how to improve this page.

IFB Service Manager Interview Process for Experienced

based on 3 interviews

Interview experience

3.7
  
Good
View more

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IFB Service Manager Reviews and Ratings

based on 9 reviews

3.4/5

Rating in categories

3.6

Skill development

4.0

Work-life balance

3.7

Salary

4.0

Job security

3.7

Company culture

3.9

Promotions

3.7

Work satisfaction

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