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IFB Regional Service Manager Interview Questions and Answers

Updated 25 Jan 2024

IFB Regional Service Manager Interview Experiences

1 interview found

Regional Service Manager Interview Questions & Answers

user image Anonymous

posted on 25 Jan 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Regarding my personal history and job profile.
    • Add your answer
Round 2 - Group Discussion 

Shared my technical achievement and work profile.

Round 3 - Technical 

(3 Questions)

  • Q1. Interrogation of technical education and my work experience in the related field.
    • Add your answer
  • Q2. I was asked to say something about my technical journey.
    • Add your answer
  • Q3. I was asked to explain about industrial mcs for which I was there.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good organisation to work and a better platform to perform and shape your future .

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Interview Tips & Stories
4d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
Got a question about IFB?
Ask anonymously on communities.

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Area Service Manager Interview Questions & Answers

Voltas user image Anonymous

posted on 23 Nov 2021

I applied via Referral and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Service delivery KPI
    • View 2 more answers
  • Q2. RT/DT/Happy code/ NPS/ Escalation/ Follow ups/ NDC/ revenue
    • Add your answer
  • Q3. Call load management / technician manpower planning
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Purely service delivery domain, customer satisfaction is must at any cost.

Senior Manager Interview Questions & Answers

HARMAN user image Anonymous

posted on 14 Nov 2021

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is the biggest failure in your career so far.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It must be answer like this:
I don't have any failure, the task which didn't meet all its objective or purpose are biggest learning lessons for me. And that itself can be one goal achieved. Trying the same task with past learning will not only achieve the goals but even more value addition to it.

Senior Service Engineer Interview Questions & Answers

Blue Star user image Rahul Dubey

posted on 28 Sep 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Total based on previous Company’s products
    • Add your answer
  • Q2. All related material testing machine
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Situation based question
    • Add your answer
  • Q2. How you will handle Customers at different different situation
  • Ans. 

    I will handle customers with empathy, active listening, problem-solving skills, and clear communication.

    • Show empathy and understanding towards customers' concerns

    • Practice active listening to fully understand the issue before providing solutions

    • Utilize problem-solving skills to address customer needs effectively

    • Communicate clearly and professionally to ensure customers are informed and satisfied

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Over all good but it will take time to complete this all round approx 2 to 3 weaks

Senior Service Engineer Interview Questions & Answers

Blue Star user image Anonymous

posted on 7 Feb 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce your self
    • Add your answer
  • Q2. As describe your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They have only filfull requirement when needed on urgent.
so interview doesnt matter.they are looking for expriance people to join immediatly and rady to work on low salary behalf of getting knowladge.

Area Service Manager Interview Questions & Answers

Whirlpool user image Anonymous

posted on 16 Apr 2021

I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self and Roles and Responsibilities
    • View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well you job role and processes

Senior Manager Interview Questions & Answers

Godrej Industries Group user image Anonymous

posted on 9 Jun 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Scenarios based questions to answer in depth as prompt response.

Round 3 - Technical 

(2 Questions)

  • Q1. Indepth trail of questions
    • Add your answer
  • Q2. General, technical on subject, and out of subject with depth knowledge on subject under discussion from past experience.
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. IQ based, and remuneration
    • Add your answer
Round 5 - Aptitude Test 

Replied on interview after a year,

Round 6 - HR 

(2 Questions)

  • Q1. Remuneration only
    • Add your answer
  • Q2. Information based
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Corporate world culture, what one can understand from Hollywood movies.

Senior Manager Interview Questions & Answers

Godrej Industries Group user image Anonymous

posted on 14 Sep 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. No technical questions asked
    • Add your answer
  • Q2. About projects discussion.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - they didnt ask technical questions and bias selections. wasted my whole day

Area Service Manager Interview Questions & Answers

Whirlpool user image Anonymous

posted on 17 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About product and experience, customer handling, revenue generation, AMC
    • Add your answer
  • Q2. Installation And Service TAT
    • Add your answer
  • Q3. NPS related questions
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. AMC & REVENUE related questions
    • Add your answer

Customer Service Manager Interview Questions & Answers

Whirlpool user image Anonymous

posted on 13 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is last job profile?
    • Add your answer
  • Q2. How will you manage customers query
  • Ans. 

    I will manage customers' queries by actively listening, empathizing, providing solutions, and following up to ensure satisfaction.

    • Listen actively to understand the customer's issue

    • Empathize with the customer's situation and show understanding

    • Provide clear and helpful solutions to address the query

    • Follow up with the customer to ensure their satisfaction and resolve any further issues

    • Maintain a positive and professional

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, be panchual
More about working at IFB

IFB Interview FAQs

How many rounds are there in IFB Regional Service Manager interview?
IFB interview process usually has 3 rounds. The most common rounds in the IFB interview process are HR, Group Discussion and Technical.

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IFB Regional Service Manager Salary
based on 9 salaries
₹30 L/yr - ₹37.1 L/yr
98% more than the average Regional Service Manager Salary in India
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IFB Regional Service Manager Reviews and Ratings

based on 2 reviews

4.9/5

Rating in categories

4.9

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4.9

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4.9

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4.0

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4.9

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4.0

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4.9

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