IDFC FIRST Bank Senior Branch Operation Executive Interview Questions and Answers

Q1. About self and experience
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Q2. Working knowledge
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Q3. Plans to achive mille stones in this org.
Ans. 
I plan to achieve milestones in this organization by setting clear goals, creating actionable plans, tracking progress, and adapting strategies as needed.
• Setting specific and measurable goals for each milestone

• Creating detailed action plans with timelines and responsibilities

• Regularly tracking progress towards milestones

• Adapting strategies based on feedback and results

• Celebrating achievements and learning from setbacks
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Q4. About banking product and services knowledge
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Q5. Ablity of Risponsibility , Accountbility and Leadership.
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Q1. About Previous role and risponsbility
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Q2. About package and aspects
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Discussion on retail liability TPP income Assets products how part of profitability

Q1. How to handle big team Productivity staff wise
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Q2. Marketing activities
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Q3. Tracking monitoring staff wise data review on every alternate day
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Q4. Mis discussed with all staff to cover the gaps
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Q1. How's your past organisation experience
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Q1. Tell me about yourself
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Q2. Why are you looking for a change
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Q3. How was your experience with previous employer
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Q1. Detailed analysis of roles and responsibilities of previous employer
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Q1. Discussed about roles and responsibility with previous employer
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Q2. Discussed about what is current employer looking for
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4 rounds of MCQ asked with combination of general science, english, reasoning and situation based questions

Q1. About myself work experience?
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Q2. What is the best opportunity of your opinion?
Ans. 
The best opportunity in my opinion is to leverage technology to streamline operations and improve customer experience.
• Implementing a new CRM system to better track customer interactions and improve communication

• Introducing online banking services to make it easier for customers to manage their accounts remotely

• Utilizing data analytics to identify trends and opportunities for growth

• Investing in employee training and dev
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Q1. What are the challenges in banking sector.
Ans. 
Challenges in banking sector include regulatory compliance, cybersecurity threats, competition, and technological advancements.
• Regulatory compliance: Banks must adhere to strict regulations which can be complex and constantly changing.

• Cybersecurity threats: With the increase in digital banking, banks are vulnerable to cyber attacks and data breaches.

• Competition: Banks face competition from traditional banks as well as ...read more
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Q2. Tell us your views about ICICIBANK
Ans. 
ICICIBANK is a leading private sector bank in India known for its innovative products and services.
• ICICIBANK offers a wide range of banking products and services including savings accounts, loans, credit cards, and investment options.

• The bank has a strong presence in both urban and rural areas, catering to a diverse customer base.

• ICICIBANK is known for its digital banking initiatives and user-friendly mobile app, makin...read more
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Q1. How you manage your stress
Ans. 
I manage my stress through regular exercise, meditation, and setting boundaries.
• Regular exercise helps me release tension and clear my mind.

• Meditation allows me to relax and focus on the present moment.

• Setting boundaries helps me prioritize tasks and avoid feeling overwhelmed.

• Taking short breaks throughout the day to recharge and refocus.

• Seeking support from colleagues or a mentor when needed.
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Q2. Digital banking related questions
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Q1. That is Change your organization?
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Q2. What is working experience?
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Q1. My salary PKG. Discussion
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Q2. Job location
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Q1. Basic information
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Q2. Education Femily background
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Q3. Femily feedback
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Q1. Previous company feedback
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Q2. And Previous company BM feedback
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