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IDBI Bank

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3.5

based on 1.6k Reviews

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IDBI Bank Customer Service Executive Interview Questions and Answers for Experienced

Updated 7 Nov 2021

IDBI Bank Customer Service Executive Interview Experiences for Experienced

1 interview found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 7 Nov 2021

I appeared for an interview in May 2021.

Interview Questionnaire 

3 Questions

  • Q1. APY MINIMUM AND MAXIMUM AGE
    • Add your answer
  • Q2. SHG MINIMUM AND MAXIMUM MEMBERS
    • Add your answer
  • Q3. MAXIMUM 20 MEMBERS
  • Ans. 

    I can manage a team of maximum 20 members effectively.

    • I prioritize tasks and delegate responsibilities based on team members' strengths

    • I ensure clear communication and provide regular feedback to team members

    • I motivate and encourage team members to achieve their goals

    • I lead by example and set high standards for performance

    • I am adaptable and can handle unexpected challenges

    • For example, in my previous role as a team lead...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - THIS INTERVIEW WAS A PROMOTION INTERVIEW FROM EXECUTIVE TO ASSISTANT MANAGER. THIS LASTED FOR ABOUT 15 MINUTES. MOST OF THE QUESTIONS ASKED WERE ABOUT THE DESKS WE HANDLE IN BANK DAILY. THAT WAS THE FIRST INTERVIEW I EVER FACED. I WAS VERY TENSE AND WAS UNABLE TO ANSWER MY QUESTIONS. YOU NEED TO STAY CALM AND TRY TO RELAX.

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 25 Dec 2020

I applied via Referral and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. 1.Self introduction ?
    • Add your answer
  • Q2. 2. Qualifications
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go in interview always formal dress because 1st impression is the last impression. And 2nd your thinking always keep be positive.

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 9 Sep 2020

I applied via Campus Placement and was interviewed in Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What were my long and short term goals?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The pannel mostly put on the questions based on latest education qualification. Also, one should be confident and honest enough if he/she doesn't know a particular answer.

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Khushi Saini

posted on 1 Sep 2020

I applied via Referral and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my background n related to the sales service
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always have confidence, try to talk in a very fluent English and cut to cut way of talking

Customer Service Executive Interview Questions & Answers

Jana Small Finance Bank user image Anonymous

posted on 26 Jan 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - HR 

(1 Question)

  • Q1. Lat working experience with skillset that would help in current Job role.
    • Add your answer

Customer Service Executive Interview Questions & Answers

Equitas Small Finance Bank user image Anonymous

posted on 20 Dec 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal details
    • Add your answer
  • Q2. Qualification
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I decided not to join the company due to the high level of work pressure.

Customer Service Executive Interview Questions & Answers

Equitas Small Finance Bank user image Anonymous

posted on 20 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell about you and your career
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. How is your work
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Tell all about your self and career
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Tell about your self n
    • Add your answer

Customer Service Executive Interview Questions & Answers

Jana Small Finance Bank user image Anonymous

posted on 19 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Old Company working
    • Add your answer
Round 2 - Cashier 

(1 Question)

  • Q1. What is Cashier's working
  • Ans. 

    Cashier's working involves handling cash transactions, processing payments, and providing customer service.

    • Processing cash, credit, and debit card transactions

    • Balancing cash drawer at the end of shift

    • Providing receipts and refunds to customers

    • Assisting customers with inquiries or concerns

    • Maintaining a clean and organized work area

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 31 Jul 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assignment 

Online assessment test : 25mcq, one subjective question

Interview Preparation Tips

Topics to prepare for IDFC FIRST Bank Customer Service Executive interview:
  • Banking term
  • Customer Service

Customer Service Executive Interview Questions & Answers

IDFC FIRST Bank user image Anonymous

posted on 11 Mar 2025

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Feb 2025.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why You Want in Banking industry
  • Ans. 

    I am drawn to the banking industry for its dynamic environment, opportunities for growth, and the chance to make a positive impact on customers' lives.

    • Passion for finance: I have always been interested in financial markets and how they impact everyday life.

    • Customer interaction: I enjoy helping people and believe that banking is a great way to assist customers in achieving their financial goals.

    • Career growth: The bankin...

    • Answered by AI
    Add your answer
Round 2 - Aptitude Test 

Not Responsible
Why Should we Hire You

More about working at IDBI Bank

IDBI Bank Interview FAQs

What are the top questions asked in IDBI Bank Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the IDBI Bank Customer Service Executive interview for experienced candidates -

  1. MAXIMUM 20 MEMB...read more
  2. APY MINIMUM AND MAXIMUM ...read more
  3. SHG MINIMUM AND MAXIMUM MEMB...read more

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IDBI Bank Customer Service Executive Salary
based on 20 salaries
₹1 L/yr - ₹7.8 L/yr
25% more than the average Customer Service Executive Salary in India
View more details

IDBI Bank Customer Service Executive Reviews and Ratings

based on 18 reviews

4.0/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.3

Salary

3.4

Job security

3.4

Company culture

3.0

Promotions

3.2

Work satisfaction

Explore 18 Reviews and Ratings
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