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ICICI Securities Phone Banking Officer Interview Questions and Answers

Updated 11 Apr 2023

ICICI Securities Phone Banking Officer Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about Yourself
  • Q2. What is your strength
  • Q3. What you know about banking Industry
  • Ans. 

    Banking industry deals with financial transactions and services provided by banks and other financial institutions.

    • Banks provide various types of accounts such as savings, current, and fixed deposit.

    • They offer loans and credit facilities to individuals and businesses.

    • Banks also provide investment and insurance services.

    • The banking industry is regulated by central banks and other regulatory authorities.

    • Technological adv...

  • Answered by AI
  • Q4. Tell me extr curricular actuvities
  • Ans. 

    I have been actively involved in various extracurricular activities throughout my academic years.

    • Participated in various sports events and won medals for my school

    • Volunteered for social causes like blood donation camps and cleanliness drives

    • Organized and participated in cultural events like dance and music competitions

    • Attended workshops and seminars on leadership and communication skills

    • Participated in debates and eloc

  • Answered by AI
Round 2 - Group Discussion 

About Indian Economy how working?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry aboout the interview only simple introduction asked and For gd prepare for the financial and general topic.

I applied via Naukri.com and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident . Tell them exactly what they are asking . Don't be nurvous.

Phone Banking Officer Interview Questions Asked at Other Companies

asked in ICICI Bank
Q1. What is your knowledge in phone banking in bank
asked in ICICI Bank
Q2. What do you know about Phone Banking.
asked in ICICI Bank
Q3. How will you do sales?
Q4. What is the difference between Retail Banking operations and Cred ... read more
asked in ICICI Bank
Q5. what do you mean by bank?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test was little tough

Round 2 - One-on-one 

(2 Questions)

  • Q1. General interview questions n process knowledge
  • Q2. Self introduction Regarding process knowledge we should be strong

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answering the questions n always speak straight by seeing their eyes

I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn skills and communication skills most important

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

It is like appearing for your HSC/ICSE/GRADUATION Board exams with 2 hours Question paper which included English grammar, mathematical, general questions.

Round 2 - Group Discussion 

We had 15 candidates and 4 topics out of which we had to chose 1 and come to consenses for it or appose it.

Round 3 - One-on-one 

(2 Questions)

  • Q1. The only advice Please know your resume by heart ie your content written in it. (Hobbies,) hey ask you to speak on it to know your communication skills.
  • Q2. 1) Which is your best destination to enjoy your holidays and why? 2) If you are a sportsman ,then you are bound to be asked about the sport you have mentioned.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be smart, attentive and precise. The most important thing is your dress code, body language
and your table manners.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

General knowledge qus maths qus percentage

Round 3 - HR 

(3 Questions)

  • Q1. Introduction to my self general Bank knowledge
  • Q2. About Banking about customer care
  • Q3. About credit card sales

Interview Preparation Tips

Interview preparation tips for other job seekers - Best of luck keep calm practice well fluency your words

I applied via AmbitionBox and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 
Round 3 - Aptitude Test 

O

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all thanks for giving me this opportunity or viewing my resume. My name is Zeeshan, I have completed my graduation this year.I have done accounting work and I take very good management. I believe in smart work with hardwork. my english is a little weak but i am learning and I will learn
I would like to hear your answer
Thanks for giving your valuable time

I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why choose Citibank ?
  • Q2. How will you handle a irated customer ?
  • Ans. 

    I will handle an irate customer by remaining calm, empathizing with their concerns, and finding a solution to their problem.

    • Stay calm and composed

    • Listen actively to the customer's concerns

    • Empathize with their frustration

    • Apologize for any inconvenience caused

    • Offer a solution or alternatives

    • Follow up to ensure customer satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s a easy but you need to be confident and answer
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why did you choose citi
  • Q2. How do your past experiences align with this role
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Purely account concept
  • Q2. Accounting standards must read
  • Q3. Land depreciation rTe
  • Q4. Land can't depreciation
  • Ans. 

    Land does not depreciate because it is considered to have an infinite useful life.

    • Land is not a depreciable asset on a company's balance sheet.

    • Unlike buildings or machinery, land does not wear out or become obsolete.

    • The value of land can fluctuate based on factors like location and demand.

    • Land is typically classified as a non-depreciable asset in accounting.

  • Answered by AI

ICICI Securities Interview FAQs

How many rounds are there in ICICI Securities Phone Banking Officer interview?
ICICI Securities interview process usually has 2 rounds. The most common rounds in the ICICI Securities interview process are Resume Shortlist, HR and Group Discussion.
What are the top questions asked in ICICI Securities Phone Banking Officer interview?

Some of the top questions asked at the ICICI Securities Phone Banking Officer interview -

  1. What you know about banking Indus...read more
  2. Tell me extr curricular actuvit...read more

Tell us how to improve this page.

ICICI Securities Phone Banking Officer Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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ICICI Securities Phone Banking Officer Salary
based on 10 salaries
₹1.8 L/yr - ₹3 L/yr
19% less than the average Phone Banking Officer Salary in India
View more details

ICICI Securities Phone Banking Officer Reviews and Ratings

based on 4 reviews

2.6/5

Rating in categories

4.1

Skill development

4.0

Work-life balance

3.5

Salary

4.5

Job security

4.1

Company culture

4.0

Promotions

4.2

Work satisfaction

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