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ICICI Securities Customer Relation Officer Interview Questions and Answers for Experienced

Updated 23 Feb 2022

ICICI Securities Customer Relation Officer Interview Experiences for Experienced

1 interview found

I applied via Campus Placement and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Gave a random topic for GD and you can just make sure to speak, so you'll get shortlisted

Round 3 - One-on-one 

(3 Questions)

  • Q1. Sell me a pen (you have to sell a pen)
  • Ans. 

    This pen is not just any pen, it's a tool that can help you achieve your goals and make your life easier.

    • This pen is perfect for everyday use, whether you're writing a to-do list or signing important documents.

    • It has a comfortable grip and writes smoothly, making it easy to use for extended periods of time.

    • The ink is long-lasting and won't smudge or smear, ensuring that your writing stays neat and legible.

    • It's also a g...

  • Answered by AI
  • Q2. They'll ask you about the fund managers of mutual funds
  • Q3. They'll judge your communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - If possible, don't join at all because they would want you to sell insurances, mutual funds, demat accounts, loans so pretty much everything related to finance and you'll be mentally tortured by them every single day. We were made to stay in the office for 12 hours everyday because we couldn't make sales

Interview questions from similar companies

Round 1 - One-on-one 

(2 Questions)

  • Q1. How you will handle pressure
  • Q2. How you will achieve your goals

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent interview very friendly nature of hr

Interview Questionnaire 

1 Question

  • Q1. Different types of risk in finance
  • Ans. 

    Different types of risk in finance include market risk, credit risk, liquidity risk, operational risk, and legal risk.

    • Market risk refers to the potential for losses due to changes in market conditions, such as fluctuations in interest rates, exchange rates, or stock prices.

    • Credit risk is the risk of default by borrowers or counterparties, leading to potential losses for lenders or investors.

    • Liquidity risk is the risk o...

  • Answered by AI

I applied via Naukri.com and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Describe a project which you consider your best work and explain approach behind your rationale and assumptions
  • Q2. What could have been other approaches to do same job
  • Ans. 

    Other approaches to the same job could include automation, outsourcing, or reorganizing the team.

    • Automation: Implementing technology to streamline processes and reduce manual labor.

    • Outsourcing: Hiring a third-party company to handle certain tasks or responsibilities.

    • Reorganizing the team: Restructuring roles and responsibilities to optimize efficiency and productivity.

    • Example: Automating inventory management to reduce ...

  • Answered by AI
  • Q3. ML gradient boosting algorithm related questions
  • Q4. Logistic regression related questions
  • Q5. Banking products knowledge was checked.... Like transactor, revolver, defaulter etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare CV thoroughly, have good understanding of algorithms and analytical approaches taken by you. Strengths weakness, why HSBC, why switch to banking domain. Be prepared for logical thinking based questions during round with senior mgmt. Prepare convincing answers and be smart in tackling difficult questions. Don't beat around the bush if you don't know something or you forgot. Be ready with things you would need to explain a project, keep numbers handy. Last but not the least don't fake your experience.

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Case Study 

Need to know about Process knowledge

Round 2 - One-on-one 

(1 Question)

  • Q1. Need to know about Technical aspects
Round 3 - HR 

(1 Question)

  • Q1. Salary Discussion and Background verification

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s not Citi bank completely accomplished by TCS mind

I applied via Naukri.com and was interviewed before Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical and behavioral questions only. I went through Manpower. It was third party payroll.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare as per job description.

I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Project Overview BA/PO related questions Domain and Behavioral questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Freshen up the domain learnings
Be confident of the behaviour questions as per the past and practical experience

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Be well prepared for technical round as this will be a make or break for you

Interview Preparation Tips

Topics to prepare for HSBC Group Business Analyst interview:
  • Technical
Interview preparation tips for other job seekers - Prepare well for technical round

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Do you still expect to get a hike in this pandemic

Interview Preparation Tips

Interview preparation tips for other job seekers - The straight forward answer got me a good hike.

Answer was
Frankly speaking getting a job in this pandemic would be enough fore but i think as per the name and big company like you should maintain the reputation and give a decent hike despite of a pandemic.

Interview Preparation Tips

Round: Test
Experience: Test conducted covered 12th class mathematics like probability, permutations and combinations, etc. 

Good knowledge of this subject was needed for clearing this round.Around 40 students were short-listed after this round.

Round: Case Study Interview
Experience: Questions asked were based on probability and optimization.

Round: Technical Interview
Experience: This round judged the candidate's knowledge on Data Analysis, General Awareness and other questions asked were resume-based.

Round: HR Interview
Experience: In this, a candidate were asked some random questions and questions regarding himself.

General Tips: Have a good practice on all the questions sent by BC.For every point mentioned in the resume, one should have a backup for that point.Read Newspapers (at least Economic Times) at least before 2 months.
Skill Tips: CAT preparation would definitely help (almost same topics as CAT).
Skills: Knowledge in Probability and Statistics., Basics in Operation Research (Optimization).
College Name: IIT MADRAS
Motivation: The company encourages entrepreneurial skills,enabling and empowering employees to take appropriate decisions. Those wanting to grow better as an entrepreneur should definitely apply here.

ICICI Securities Interview FAQs

How many rounds are there in ICICI Securities Customer Relation Officer interview for experienced candidates?
ICICI Securities interview process for experienced candidates usually has 3 rounds. The most common rounds in the ICICI Securities interview process for experienced candidates are Resume Shortlist, Group Discussion and One-on-one Round.
What are the top questions asked in ICICI Securities Customer Relation Officer interview for experienced candidates?

Some of the top questions asked at the ICICI Securities Customer Relation Officer interview for experienced candidates -

  1. Sell me a pen (you have to sell a p...read more
  2. They'll ask you about the fund managers of mutual fu...read more
  3. They'll judge your communication ski...read more

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