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ICICI Lombard General Insurance Company Customer Support Executive Interview Questions and Answers

Updated 15 Apr 2024

ICICI Lombard General Insurance Company Customer Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. General questions
Round 2 - Behavioral 

(1 Question)

  • Q1. General questions

Interview Preparation Tips

Interview preparation tips for other job seekers - They take your whole day but you will receive the result as you are selected or not selected in that day only far better that the IT companies.I saw a thing where you cannot take your mobile to your working space,that I did not liked it.There are lockers for each employee even that I did not liked it.I heard that there will be a lot of pressure and for freshers it is 15k and for experienced it is 18k even though if you have 6months experience or 2years experience.

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Insurance type
  • Ans. Life Insurance or Personal Insurance. Property Insurance. Marine Insurance. Fire Insurance. Liability Insurance. Guarantee Insurance. Social Insurance.
  • Answered Anonymously
  • Q2. Miscellaneous Insurance
  • Ans. The property, goods, machine, Furniture, automobiles, valuable articles, etc. can be insured against the damage or destruction due to accident or disappearance due to theft. There are different forms of insurances for each type of the said property whereby not only property insurance exists but liability insurance and personal injuries are also the insurer.
  • Answered Anonymously
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Assignment 

Exam for job reasoning maths and company releted questions

I applied via Campus Placement and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

Practice everyday

Round 2 - Group Discussion 

Just share your basic thought about the topic but dont shout on Gd.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Basic questions they try to know whats your thought about currnent affairs and JD.
  • Q2. All about general insurance
Round 4 - HR 

(1 Question)

  • Q1. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Hr round they will ask what is current pay is if you are experienced and other staff like that.

I applied via Campus Placement and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. 1.introduce yourself
  • Q2. What strategy you apply while hiring insurance advisor
  • Q3. Which audience you will target for hiring advisor
  • Q4. Are you comfortable in traveling or going in field for meeting prospect

Interview Preparation Tips

Interview preparation tips for other job seekers - I will advice you that be positive and speak confidently what you are speaking.

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my experience, my qualification and they informed me about how the office work and what type of job it is

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, tackle every question with suitable answer and try not to get nerves during interview

I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Assignment 

United India insurence company good work company all prodect sales achieved target award good parformance customer service.

Interview Preparation Tips

Interview preparation tips for other job seekers - General insurance companies target all prodect sales work customer service all over work this company.

I applied via Referral and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. They will ask relevant experience in the same field..

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident about yourself..and have adequate knowledge of sales profile
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why are you hiring
  • Q2. Why are you come insurance sector

Interview Preparation Tips

Interview preparation tips for other job seekers - getting good communication
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About family members
Round 2 - Business details 

(1 Question)

  • Q1. Experience... about company...

Interview Preparation Tips

Interview preparation tips for other job seekers - About business.. about family... about sales... experience...

ICICI Lombard General Insurance Company Interview FAQs

How many rounds are there in ICICI Lombard General Insurance Company Customer Support Executive interview?
ICICI Lombard General Insurance Company interview process usually has 2 rounds. The most common rounds in the ICICI Lombard General Insurance Company interview process are HR and Behavioral.
How to prepare for ICICI Lombard General Insurance Company Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICICI Lombard General Insurance Company. The most common topics and skills that interviewers at ICICI Lombard General Insurance Company expect are Inbound Calls, customer care, customer support and voice process.

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ICICI Lombard General Insurance Company Customer Support Executive Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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At par with the average Customer Support Executive Salary in India
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ICICI Lombard General Insurance Company Customer Support Executive Reviews and Ratings

based on 5 reviews

2.5/5

Rating in categories

1.9

Skill development

2.1

Work-life balance

1.9

Salary

2.0

Job security

2.8

Company culture

1.9

Promotions

2.1

Work satisfaction

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