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ICICI Lombard General Insurance Company Claim Processing Executive Interview Questions and Answers

Updated 7 Aug 2024

ICICI Lombard General Insurance Company Claim Processing Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced claim processing executive with a strong background in insurance industry.

    • Over 5 years of experience in processing insurance claims

    • Proficient in using claim processing software and tools

    • Strong attention to detail and accuracy in claim verification

    • Excellent communication skills in dealing with clients and stakeholders

  • Answered by AI
  • Q2. What is your previous rolls and responsibility.
  • Ans. 

    I have previously worked as a Claims Processor at XYZ Company, where I was responsible for accurately processing insurance claims and ensuring timely payments.

    • Processed insurance claims for accuracy and completeness

    • Verified policy information and coverage details

    • Communicated with policyholders, healthcare providers, and insurance companies

    • Resolved claim discrepancies and issues

    • Maintained accurate records and documentat

  • Answered by AI
  • Q3. Do you know about claim settlement and insurance.
  • Ans. 

    Yes, claim settlement involves processing and resolving insurance claims for individuals or organizations.

    • Claim settlement involves reviewing and verifying insurance claims to determine coverage and validity.

    • It also includes negotiating settlements with claimants or their representatives.

    • Claim settlement may involve coordinating with various parties such as policyholders, insurance companies, and healthcare providers.

    • E...

  • Answered by AI
  • Q4. What is your understanding about motor claim.
  • Ans. 

    Motor claim refers to the process of filing for compensation for damages or losses incurred due to a vehicle accident.

    • Motor claim involves submitting documentation such as police reports, repair estimates, and insurance policy details.

    • The claim is reviewed by the insurance company to determine coverage and liability.

    • Compensation may be provided for vehicle repairs, medical expenses, and other related costs.

    • Motor claim ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - this is a very good job from where you can start your career. Work culture is good and also all team members more supportive here you learn more

Interview questions from similar companies

I applied via Referral and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Current affairs
  • Q2. Subject question

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't ask fake and if don't know . No Answer plz

I applied via Recruitment Consultant and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Questions about insurance

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

    • Experienced in handling customer inquiries, complaints, and resolving issues in a timely manner.

    • Skilled in active listening and problem-solving to ensure customer satisfaction.

    • Proficient in using customer relationship management (CRM) software and maintaining accurate records.

    • Excellent communicatio...

  • Answered by AI
  • Q2. Questions related to my educational field .

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was not so technical but was majorly a stress test. It lasted for 30 minutes. The interviewer wanted test both my knowledge and communication skills . Most of question was related to my graduation stream curriculum I.e , accounts related topics

I applied via Referral and was interviewed in Jan 2016. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. This is a HR question
  • Q2. Hr question 2

Interview Preparation Tips

Round: HR Interview
Experience: I was interviewed by HR. At first she asked me about myself like family background, hobbies then asked about how good are you at handling pressure. So I answered every question carefully. I told her about family background, hobbies .Then she asked me about my future plans.I told her that I will work now but surely I want to study further.She was silent for a while then asked about for how long will you work with us and If you leave us then what should we do. I explained her that right now my focus is on work so there is no plan of leaving. Then she asked me about knowledge of ms office. I knew basics of it so I said yes I know . So a further step she asked me about Advance excel. The one which is used regularly now a days. It includes formulas so she asked me some of them. I gave answer to most of them.But then she said we will let you know about selection. Sadly there was no call from there side
Tips: In this whole process one should be relaxed to answer every question.For questions like myself one should give every detail correctly without hesitation as they are checking your speaking skills and ability. Knowledge related questions like ms office one should be clear with its concepts and be able to explain it easily.One should know the formulas and uses of every command in it which will create a good impression.Lastly for future plans you can say that you are not thinking of any other thing right now and would happily focus on job as HR always select the one who can give long term service to the company

General Tips: Make sure you be 100% clear with the software functions. You must try to explain every single detail about the software.Ms -Office is now mandatory for almost every jobs especially in Finance and Accounts.
Skills: Excel Skills, Knowledge of MS Office, Proficiency In English
College Name: Thakur College of Science & Commerce

Interview Preparation Tips

Round: Resume Shortlist
Experience: Your Resume Has Been Shortlisted For Data Entry / Back Office

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction, about job profile
Round 2 - HR 

(1 Question)

  • Q1. Why left previous organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Always focus to confidence not language. Make your knowledge better. Before interview go for job responsibilities and KRA and find ways to fit your self for it

I applied via Newspaper Ad and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself.
Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - It's looking like this time very much for interview schedule

I applied via Naukri.com and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Can you do work with me after 2 days observation
  • Ans. 

    Yes, I am available to work with you after 2 days of observation.

    • I am willing to work with you after observing the work environment for 2 days.

    • I believe that observing the work for a couple of days will help me understand the tasks and requirements better.

    • After the observation period, I will be ready to contribute effectively to the back office operations.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Machine test computer excel basic formula pivot table
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. General questions
  • Q2. Question on KPI
Round 2 - Technical 

(2 Questions)

  • Q1. With ZM question answer on deep knowledge
  • Q2. Investigation on word to word

Interview Preparation Tips

Interview preparation tips for other job seekers - ZM don't know how to talk or treat with person.

ICICI Lombard General Insurance Company Interview FAQs

How many rounds are there in ICICI Lombard General Insurance Company Claim Processing Executive interview?
ICICI Lombard General Insurance Company interview process usually has 1 rounds. The most common rounds in the ICICI Lombard General Insurance Company interview process are HR.
What are the top questions asked in ICICI Lombard General Insurance Company Claim Processing Executive interview?

Some of the top questions asked at the ICICI Lombard General Insurance Company Claim Processing Executive interview -

  1. Do you know about claim settlement and insuran...read more
  2. What is your understanding about motor cla...read more

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ICICI Lombard General Insurance Company Claim Processing Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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23% more than the average Claim Processing Executive Salary in India
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ICICI Lombard General Insurance Company Claim Processing Executive Reviews and Ratings

based on 3 reviews

4.8/5

Rating in categories

5.0

Skill development

4.0

Work-life balance

4.0

Salary

4.4

Job security

4.4

Company culture

3.0

Promotions

4.1

Work satisfaction

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