ICICI Bank Virtual Relationship Manager Interview Questions and Answers

Q1. HR round as everyone might be aware self introduction
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Q1. Regarding previous experience
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Q2. About previous experience
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Q1. Brief me About yourself
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Q2. How do u handle irritate or unsatisfied customer
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Q1. TL or Manager round
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Q2. They basically give you bad impression about work that here is very hard work or work load is more how can u handle they stress you
Ans. But remain clam and answer i handle sir i complete my work on time u have to give positive response
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Q1. Describe your profile.
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Q2. Virtual Wealth Relationship Manager
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Q1. Explain your current role and responsibility.
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Q1. Self introduction
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Q1. Why want to join the HDFC
Ans. 
I want to join HDFC because of its strong reputation in the banking industry and the opportunities for growth and development.
• HDFC is a well-established and reputable bank in the industry

• I am impressed by HDFC's commitment to customer service and innovation

• I believe HDFC offers great opportunities for career growth and development

• I am excited about the chance to work with a dynamic and diverse team at HDFC
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Q2. Past experience in job profile and tenure
Ans. 
I have 5 years of experience as a Relationship Manager in the banking industry.
• Managed a portfolio of high net-worth clients

• Provided personalized financial advice and solutions

• Achieved sales targets consistently

• Collaborated with cross-functional teams to meet client needs
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Q1. Introduction yourself
Ans. 
I am a dedicated and experienced Virtual Relationship Manager with a strong background in customer service and relationship building.
• Over 5 years of experience in managing client relationships remotely

• Skilled in communication and problem-solving

• Proven track record of increasing customer satisfaction and retention

• Proficient in CRM software and virtual communication tools
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Q2. Do you have sales experience
Ans. 
Yes, I have over 5 years of sales experience in various industries.
• I have worked in retail sales, achieving monthly targets consistently.

• I have experience in B2B sales, negotiating contracts with clients.

• I have a proven track record of building and maintaining strong client relationships.

• I am familiar with CRM systems and sales techniques to drive revenue growth.
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Q3. Do you know about the profile details which you applied
Ans. 
Yes, I am familiar with the profile details I applied for.
• I am aware of the job responsibilities and requirements mentioned in the job posting.

• I have reviewed my resume and cover letter to ensure they align with the job profile.

• I have researched the company and its values to tailor my application accordingly.
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Online aptitude test

Q1. Ask about your self What you know about Axis Bank
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Q1. Introduction and Personal information
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Q2. About health insurance policy and life insurance
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