Virtual Customer Associate Interview Questions and Answers

Customer service involves providing assistance and support to customers before, during, and after a purchase.

• Customer service is about meeting the needs and expectations of customers.

• It involves listening to customers, addressing their concerns, and providing solutions.

• Customer service can be provided through various channels such as phone, email, chat, or in-person.

• It is important to be empathetic, patient, and knowledgeable when dealing with customers.

• Examples include helpi...read more