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Kotak Mahindra Bank Virtual Relationship Manager Interview Questions, Process, and Tips

Updated 24 Sep 2024

Top Kotak Mahindra Bank Virtual Relationship Manager Interview Questions and Answers

Kotak Mahindra Bank Virtual Relationship Manager Interview Experiences

7 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Brief me About yourself
  • Q2. How do u handle irritate or unsatisfied customer
Round 2 - One-on-one 

(2 Questions)

  • Q1. TL or Manager round
  • Q2. They basically give you bad impression about work that here is very hard work or work load is more how can u handle they stress you
  • Ans. But remain clam and answer i handle sir i complete my work on time u have to give positive response
  • Answered Anonymously
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction and Personal information
  • Q2. About health insurance policy and life insurance

Virtual Relationship Manager Interview Questions Asked at Other Companies

Q1. What is virtual relationship manager is work
Q2. What is banking? What is elss fund?and whats the feature of that ... read more
asked in HDFC Bank
Q3. How would you manage to handle customers over the call
Q4. Are you knowledgeable about investment products?
Q5. What do you know about mutual fund and about Indian equity outloo ... read more
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about sales experience?
  • Ans. 

    I have 5 years of sales experience in the banking industry.

    • Worked as a Relationship Manager at XYZ Bank for 3 years

    • Consistently exceeded sales targets by 20% each quarter

    • Built and maintained a strong network of clients

    • Implemented effective sales strategies to increase customer acquisition

    • Provided personalized financial solutions to clients based on their needs

    • Received multiple awards for outstanding sales performance

  • Answered by AI
  • Q2. How to convince irate customer?
  • Ans. 

    To convince an irate customer, listen actively, empathize, apologize, offer a solution, and follow up.

    • Listen actively to understand the customer's concerns and frustrations.

    • Empathize with the customer by acknowledging their emotions and showing understanding.

    • Apologize sincerely for any inconvenience or negative experience caused.

    • Offer a solution or options to resolve the customer's issue, ensuring it aligns with their ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The company want sale's experience.
Because company has sales oriented.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self and sales any product.
  • Q2. Can you able to sale product
  • Ans. 

    Yes, I have experience in sales and can effectively sell products.

    • I have a proven track record of meeting and exceeding sales targets.

    • I am skilled in identifying customer needs and recommending products that meet those needs.

    • I am confident in my ability to communicate the value of products and close sales.

    • I am familiar with various sales techniques and strategies to drive product sales.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak frankly front of interviewer

Kotak Mahindra Bank interview questions for designations

 Relationship Manager

 (59)

 Senior Relationship Manager

 (8)

 Branch Relationship Manager

 (7)

 NRI Relationship Manager

 (3)

 Senior Relationship Officer

 (1)

 Elite Relationship Manager

 (5)

 Business Relationship Manager

 (3)

 Platinum Relationship Manager

 (3)

Interview Questionnaire 

5 Questions

  • Q1. Whate is vrm
  • Ans. 

    VRM stands for Virtual Relationship Manager, a digital platform that enables personalized customer interactions.

    • VRM is a software that helps businesses manage customer relationships virtually.

    • It uses AI and machine learning to provide personalized customer interactions.

    • VRM can be used in various industries such as banking, healthcare, and retail.

    • It helps businesses save time and resources by automating routine tasks.

    • Ex...

  • Answered by AI
  • Q2. How many salary you are acepted
  • Q3. Why are you join in koktak bank
  • Q4. What about Kotak bank
  • Q5. What is virtual relationship manager is work
  • Ans. 

    A virtual relationship manager is responsible for managing client relationships through digital channels.

    • Building and maintaining relationships with clients through video conferencing, email, and phone calls

    • Providing financial advice and guidance to clients

    • Assisting clients with account management and transactions

    • Utilizing technology to enhance the client experience

    • Collaborating with other departments to ensure client

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Gramatickel right and proper

I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Past experience. Insurance product rated. Mutual fund related. Banking related
  • Q2. What is banking? What is elss fund?and whats the feature of that fund? What is sip? Sales pitch..
  • Ans. 

    Banking is the business activity of accepting and safeguarding money owned by other individuals and entities.

    • Banking involves providing financial services such as loans, credit cards, and savings accounts.

    • Banks earn revenue by charging interest on loans and by charging fees for services.

    • Banks also invest the money deposited by customers to earn profits.

    • Banking is regulated by government agencies to ensure safety and st...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.be calm .if required take a time to answer.dont get nervous.

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Explain in detail previous experience...

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and 100 percent sure what u say and always prepare about the company what is the field what may be asked...try to get more information about interview so that u can prepare in advance

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced relationship manager with a background in finance and customer service.

    • Over 5 years of experience in managing client relationships

    • Strong background in finance and investment products

    • Excellent communication and interpersonal skills

    • Proven track record of meeting and exceeding sales targets

    • Passionate about helping clients achieve their financial goals

  • Answered by AI
  • Q2. What do you about this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is easy.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. HR round as everyone might be aware self introduction
Round 2 - One-on-one 

(2 Questions)

  • Q1. Regarding previous experience
  • Q2. About previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest, confident and do the best for organisation which ever you are working for than definitely you will get best opportunities for better growth.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Describe your profile.
  • Q2. Virtual Wealth Relationship Manager
Round 3 - One-on-one 

(1 Question)

  • Q1. Explain your current role and responsibility.

Kotak Mahindra Bank Interview FAQs

How many rounds are there in Kotak Mahindra Bank Virtual Relationship Manager interview?
Kotak Mahindra Bank interview process usually has 1-2 rounds. The most common rounds in the Kotak Mahindra Bank interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Kotak Mahindra Bank Virtual Relationship Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Kotak Mahindra Bank. The most common topics and skills that interviewers at Kotak Mahindra Bank expect are Telesales, Selling, Outbound Sales, Outbound Calling and Sales.
What are the top questions asked in Kotak Mahindra Bank Virtual Relationship Manager interview?

Some of the top questions asked at the Kotak Mahindra Bank Virtual Relationship Manager interview -

  1. What is virtual relationship manager is w...read more
  2. What is banking? What is elss fund?and whats the feature of that fund? What is ...read more
  3. whate is ...read more

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Kotak Mahindra Bank Virtual Relationship Manager Salary
based on 157 salaries
₹2 L/yr - ₹5 L/yr
At par with the average Virtual Relationship Manager Salary in India
View more details

Kotak Mahindra Bank Virtual Relationship Manager Reviews and Ratings

based on 16 reviews

2.8/5

Rating in categories

3.1

Skill development

2.4

Work-life balance

2.8

Salary

3.1

Job security

2.8

Company culture

2.4

Promotions

2.5

Work satisfaction

Explore 16 Reviews and Ratings
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