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ICICI Bank Clerk Interview Questions and Answers

Updated 2 Mar 2022

ICICI Bank Clerk Interview Experiences

1 interview found

Clerk Interview Questions & Answers

user image Anonymous

posted on 2 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Banking level question, full form & Clerical

Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. How to customer handling
  • Ans. 

    Customer handling involves effective communication, problem-solving, and empathy.

    • Listen actively to the customer's concerns

    • Remain calm and professional, even in difficult situations

    • Offer solutions and alternatives to resolve issues

    • Show empathy and understanding towards the customer's situation

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Performance is make professional ism

I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. It was a discussion about previous profile and team handling.

Interview Preparation Tips

Interview preparation tips for other job seekers - Depend on which profile candidates are applying. Be factual and honest.

I applied via Referral and was interviewed in Apr 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Only banking related questions
  • Q2. What documents are required for opening trust account etc
  • Q3. What documents are required for opening private limited account
  • Ans. 

    Documents required for opening a private limited account

    • Certificate of Incorporation

    • Memorandum and Articles of Association

    • Board resolution authorizing opening of bank account

    • PAN card of the company

    • Identity and address proof of directors

    • Proof of registered office address

  • Answered by AI
  • Q4. How to access locker
  • Ans. 

    Accessing locker requires a key or combination code.

    • If using a key, ensure it is the correct one for the locker.

    • If using a combination code, enter the code correctly and in the correct order.

    • If the locker is electronic, follow the instructions on the keypad or screen.

    • If the locker is shared, ensure you have permission to access it.

    • If the locker is damaged or jammed, seek assistance from a supervisor or maintenance staf

  • Answered by AI
  • Q5. General banking questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be positive

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Share your personal Experience in Field Sales .

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Farmal & Prepared Company related some small notes.

I applied via Referral and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Most of questions asked to me were related to my last work experience.

I applied via Approached by Company and was interviewed before Jul 2020. There were 2 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What do you know about operations
  • Ans. 

    Operations refer to the processes and activities involved in running a business or organization.

    • Operations include production, logistics, supply chain management, and customer service.

    • Efficient operations can lead to cost savings, increased productivity, and improved customer satisfaction.

    • Examples of operational strategies include lean manufacturing, Six Sigma, and total quality management.

    • Operations can be measured an...

  • Answered by AI
  • Q2. Tell us about customer service
  • Ans. 

    Customer service is the provision of assistance and support to customers before, during, and after a purchase.

    • Customer service involves listening to and addressing customer concerns and needs

    • It includes providing accurate and timely information about products or services

    • It also involves resolving customer complaints and issues in a timely and satisfactory manner

    • Examples of good customer service include personalized att...

  • Answered by AI
  • Q3. WHY YOU WANT THIS ROLE

Interview Preparation Tips

Interview preparation tips for other job seekers - Great place to work but scope of salary increment is less growth wise not that good

I applied via Recruitment Consultant and was interviewed in Oct 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. They have asked me about my job role as well as my achievements or how I would beneficial for kotak.
  • Q2. Why u want to change??

Interview Preparation Tips

Interview preparation tips for other job seekers - Everyone should be confident and clear about his role and working style .I mean how you are generating revenue and new business to bank. It's all about your confidence and presentation of working knowledge while interview.

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What doqument required open in Pvt LTD ac
  • Ans. 

    Documents required to open a Pvt LTD account

    • Certificate of Incorporation

    • Memorandum and Articles of Association

    • PAN card of the company

    • Identity and address proof of directors

    • Board resolution authorizing opening of bank account

  • Answered by AI
  • Q2. Moa , aoa , kyc

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Knowledge is best advice

Interview Questionnaire 

1 Question

  • Q1. Why you leave your previous organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Noukari app is very best app for the future bright i am clear my interview in 1 shot thanks noukari.com

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Clerk interview?
ICICI Bank interview process usually has 2 rounds. The most common rounds in the ICICI Bank interview process are Resume Shortlist and Coding Test.

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ICICI Bank Clerk Salary
based on 13 salaries
₹1.5 L/yr - ₹6.5 L/yr
At par with the average Clerk Salary in India
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ICICI Bank Clerk Reviews and Ratings

based on 4 reviews

3.3/5

Rating in categories

3.3

Skill development

3.3

Work-life balance

3.5

Salary

3.3

Job security

3.3

Company culture

3.3

Promotions

3.1

Work satisfaction

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