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based on 37.4k Reviews

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ICICI Bank Branch Business Manager Interview Questions and Answers

Updated 16 Oct 2023

ICICI Bank Branch Business Manager Interview Experiences

2 interviews found

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About the previous experience
  • Q2. How to manage sales work
  • Ans. 

    Sales work can be managed by setting clear goals, providing training and support, tracking progress, and incentivizing performance.

    • Set clear and achievable sales goals for the team

    • Provide regular training and support to improve skills and knowledge

    • Track progress and performance using metrics and data analysis

    • Incentivize performance with rewards and recognition

    • Encourage collaboration and communication within the team

    • Sta...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Required sales background to help us to got this job
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How do you tackle angry customer ?
  • Ans. 

    I listen to their concerns, empathize with their situation, remain calm, and offer solutions to resolve the issue.

    • Listen actively to understand the root cause of their anger

    • Empathize with their situation and show genuine concern

    • Remain calm and composed to de-escalate the situation

    • Offer solutions or alternatives to address their concerns

    • Follow up to ensure the issue has been resolved satisfactorily

  • Answered by AI
  • Q2. How to tackle 2 employee leaves request on same day?
  • Ans. 

    Discuss with both employees to understand the urgency and importance of their leave requests. Prioritize based on criticality and availability of resources.

    • Communicate with both employees to understand the reason for their leave requests

    • Assess the urgency and importance of each request

    • Prioritize based on criticality of tasks and availability of resources

    • Consider alternative solutions such as temporary replacements or r

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Bo confident

Branch Business Manager Interview Questions Asked at Other Companies

asked in ICICI Bank
Q1. How to tackle 2 employee leaves request on same day?
asked in ICICI Bank
Q2. How do you tackle angry customer ?
asked in ICICI Bank
Q3. How to manage sales work

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Circular based questions
Round 2 - One-on-one 

(1 Question)

  • Q1. Business figures related questions

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Which type of techenical skill is required.
  • Q2. Banking Skill related to banking sector.

Interview Preparation Tips

Interview preparation tips for other job seekers - I have 14 yrs. experience in Banking sector and devoting about our organisation.

Branch Manager Interview Questions & Answers

HDFC Bank user image Rajneesh Hoonjan

posted on 21 Sep 2021

I applied via Referral and was interviewed in Oct 2021. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How will you handle the compaint client.
  • Ans. 

    I will listen to the client's complaint, empathize with their situation, investigate the issue thoroughly, offer a solution or compensation if necessary, and follow up to ensure satisfaction.

    • Listen actively to the client's complaint without interrupting

    • Empathize with the client's situation and show understanding

    • Investigate the issue thoroughly to identify the root cause

    • Offer a solution or compensation if necessary to r...

  • Answered by AI
  • Q2. What is my biggest success as a team leader.
  • Ans. Biggest success for me is when I made one of my ops team member start delivering the revenue to the organisation by participating in selling the products.
  • Answered by Rajneesh Hoonjan

Interview Preparation Tips

Topics to prepare for HDFC Bank Branch Manager interview:
  • Customer Satisfaction
  • Team Management
  • Performance Monitoring
Interview preparation tips for other job seekers - 1.Know the profile well before applying for the job.
2.language should not be the problem.Be confident.
3.know how will you add some values to the organization.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

IBPS examination among 1 Million aspirants

Round 2 - Group Discussion 

GD on social topics like nihility of modern existence

Interview Preparation Tips

Interview preparation tips for other job seekers - Kepp it cool
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is the Life Insurance you do month on month in existing organization?
  • Ans. 

    I do not have access to the data as I am a new applicant.

    • As a new applicant, I do not have access to the data regarding the life insurance done month on month in my existing organization.

    • However, I am confident in my ability to learn and adapt quickly to the policies and procedures of the organization.

    • I am committed to providing excellent customer service and achieving sales targets.

    • I am also willing to undergo any nec...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. How much assets you deliver in existing organization?
  • Ans. 

    I have delivered assets worth $10 million in my previous organization.

    • I have a proven track record of delivering assets in my previous organization.

    • I have successfully managed a portfolio of high net worth clients and delivered their assets.

    • I have experience in identifying potential clients and expanding the business.

    • In my previous organization, I delivered assets worth $10 million.

    • I have a strong understanding of the ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The more you talk about Life Insurance the more you get through your interview.

Interview Questionnaire 

1 Question

  • Q1. Tell me about NPA
  • Ans. 

    NPA stands for Non-Performing Assets which are loans or advances that are in default or are close to being in default.

    • NPA is a term used in banking and finance.

    • It refers to loans or advances that are not being repaid by the borrower.

    • If a borrower fails to make payments for 90 days or more, the loan is classified as an NPA.

    • Banks and financial institutions try to recover the amount by taking legal action or selling the c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I gave my interview in whatsapp video call due to covid - 19.

“My interview began at around 4.05 p.m. on video call and it lasted for about 10 mins.

There were 2 male panellists and 1 female panellist .

Panellist 1: Introduce yourself.
Me: I told them about my schooling, graduation, post-graduation and my current employment. I told them that I have been working as a Content Manager.

Panellist 1: Why do you wish to switch?
Me: I told them about my designation and job profile and explained that this was helping me gear up for a career in the banking sector.

Panellist 2: The government of India has announced bank mergers. Why do you think the government has taken such a step?
Me: I discussed the pros and cons of bank mergers in detail, throwing light on how it would impact customers, employees, banks and the Indian Economy.

(They went through my portfolio and saw that Shakespeare was one of the papers included in my post-graduation).

Panellist 3: There is a play by Shakespeare called ‘The Merchant of Venice’. Can you name any two characters from the play and their role?
Me: I named Shylock and Portia and went on to explain their roles.

Panellist 3: There was a character named Antonio. How was he related to Portia?
Me: I discussed his role in the play and his relationship with Portia.

Panellist 4: What have you prepared for the interview with respect to banking?
Me: I named a few topics like NPA, Direct and Indirect instruments of RBI’s Monetary Policy, Banking Ombudsman, etc, basically Banking Awareness Topics.

Panellist 4: Tell us about NPA.
Me: I explained the term with the help of a definition and its full form. And went on to name and explain its types.

Panellist 3: What is a balance sheet?
Me: I elaborated upon the general definition of a balance sheet.

Panellist 1: Thank you, Kanak. All the best.
Me: Thank you, sir.

“I thanked everyone else in the panel and wished them a good day.”

And specialy thanks to Naukri.com

Interview Questionnaire 

3 Questions

  • Q1. Reason for change in interval of every 3 year.
  • Ans. To achieve Growth path I have made or decided for me.
  • Answered Anonymously
  • Q2. Negative positive points
  • Q3. Grade n Package
  • Ans. When u r in need n there is Brand do not negotiate.
  • Answered Anonymously

I applied via Referral and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. My previous company experience basis credit line
  • Q2. 1) Work handling
  • Q3. 2)Product knowledge
  • Q4. 3)online exam

Interview Preparation Tips

Interview preparation tips for other job seekers - positive attitude and good knowledge of work handling product.

ICICI Bank Interview FAQs

How many rounds are there in ICICI Bank Branch Business Manager interview?
ICICI Bank interview process usually has 2 rounds. The most common rounds in the ICICI Bank interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in ICICI Bank Branch Business Manager interview?

Some of the top questions asked at the ICICI Bank Branch Business Manager interview -

  1. How to tackle 2 employee leaves request on same d...read more
  2. How do you tackle angry custome...read more
  3. How to manage sales w...read more

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ICICI Bank Branch Business Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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ICICI Bank Branch Business Manager Salary
based on 141 salaries
₹2.5 L/yr - ₹8.9 L/yr
20% less than the average Branch Business Manager Salary in India
View more details

ICICI Bank Branch Business Manager Reviews and Ratings

based on 24 reviews

4.3/5

Rating in categories

4.1

Skill development

3.8

Work-life balance

3.4

Salary

4.1

Job security

4.2

Company culture

3.5

Promotions

4.1

Work satisfaction

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