ICCS Customer Care Executive Interview Questions, Process, and Tips

ICCS interview process usually has 1-2 rounds. The most common rounds in the ICCS interview process are HR, Resume Shortlist and One-on-one Round.

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ICCS. The most common topics and skills that interviewers at ICCS expect are BPO, Domestic BPO, Customer Service, Telecalling and Voice Process.