IBM Technical Service Specialist Interview Questions, Process, and Tips

Interview preparation tips for other job seekers - I had the opportunity to interview with Wipro over a period of two months, and unfortunately, it was one of the most frustrating interview experiences I’ve had. Here’s a breakdown of what happened.

First Round – Virtual Interview:
The first round was a virtual interview that lasted around 30 minutes. It was smooth and professional, covering the usual technical and behavioral questions.

Second Round – Face-to-Face Interview:
After successfully passing the first round, I was invited for a second and final face-to-face interview. This round lasted over an hour and covered more in-depth technical topics. I left the interview feeling positive and optimistic about the outcome.

Post-Interview Communication:
A few days later, the HR contacted me to request documents and initiated salary discussions, giving me the impression that things were progressing well. However, this is where the problems began.

Months of Silence and Miscommunication:
After these initial discussions, there was complete silence from their side for nearly two months. No updates, no follow-ups—just radio silence. I reached out multiple times, only to be ignored.

L2 Interview Round – Unexpected and Unprofessional:
Out of the blue, I received a call from HR stating that I needed to go through another "L2" technical round, despite having completed the final round weeks earlier. This round felt redundant, and I was ultimately rejected.

Unprofessional HR Behavior:
Throughout this process, the communication from HR was inconsistent, rude, and highly unprofessional. Their lack of transparency, coupled with the abrupt rejection after months of waiting, made the experience even worse.

I would advise anyone considering interviewing with Wipro to think twice before investing their time. The process was disorganized, communication was poor, and the behavior from the HR team was far from professional. Your time and efforts could be better spent elsewhere.