Bi Paints Technical Service Specialist Interview Questions and Answers

Various tests are conducted on dry coatings to ensure quality and performance.

• Adhesion test to check how well the coating sticks to the substrate

• Hardness test to measure the resistance of the coating to indentation or scratching

• Abrasion test to evaluate the coating's resistance to wear and tear

• Impact test to assess the coating's ability to withstand sudden force or shock

• Flexibility test to determine the coating's abili...read more

To control sag and run down during application, proper viscosity, temperature control, and application techniques are key.

• Use the correct viscosity of the material for the application

• Maintain proper temperature control to prevent sagging or running down

• Apply the material in thin layers or use techniques like brushing or rolling instead of pouring

• Consider using additives or thickeners to adjust the viscosity as needed

Important soft skills for a Technical Service Specialist include communication, problem-solving, adaptability, and customer service.

• Strong communication skills to effectively communicate technical information to non-technical users

• Excellent problem-solving skills to troubleshoot and resolve technical issues efficiently

• Adaptability to quickly learn and adapt to new technologies and processes

• Customer service skills to pr...read more

Strength: Clear and concise communication. Drawback: Sometimes struggles with assertiveness.

• Strength: Ability to explain complex technical concepts in simple terms

• Strength: Active listening skills to understand customer needs

• Drawback: Difficulty in speaking up in group settings or challenging situations

• Drawback: May avoid confrontation or difficult conversations