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HRH Next Services Interview Questions, Process, and Tips for Experienced

Updated 8 Feb 2025

Top HRH Next Services Interview Questions and Answers for Experienced

HRH Next Services Interview Experiences for Experienced

Popular Designations

15 interviews found

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Sep 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(9 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you want to do job
  • Q3. What experience do you have
  • Q4. Tell me about family
  • Q5. Which company you work
  • Q6. How to handle the customer
  • Ans. 

    Handle customers with empathy, patience, and effective communication.

    • Listen actively to understand the customer's issue

    • Show empathy and understanding towards the customer's situation

    • Communicate clearly and effectively to provide solutions

    • Remain calm and patient, even in challenging situations

    • Follow up with the customer to ensure satisfaction

  • Answered by AI
  • Q7. Tell me about you self
  • Q8. Where you are study with school your study from your home how much kilometre is there it is confirmed how you will be walk to the office how much time it
  • Q9. Walk to the office how much time it will be taken

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi it good

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 15 Apr 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
-
Result
No response
Round 1 - HR 

(1 Question)

  • Q1. About yourself and languages preferences.

Calling Agent Interview Questions asked at other Companies

Q1. Are u a unemployed btech who has no money and baap tum nalayak bache ko paise nhi deta
View answer (1)

Interview Questions & Answers

user image Anonymous

posted on 11 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Say about something which don't have in resume
  • Ans. 

    I have a passion for photography and have won several awards for my work.

    • I have been practicing photography for over 10 years

    • I have won awards in local photography competitions

    • I specialize in landscape and portrait photography

  • Answered by AI
Round 1 - One-on-one 

(1 Question)

  • Q1. Everyone can crack this interview
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Proven ability to handle difficult customers and resolve issues

    • Proficient in using CRM software and handling multiple communication channels

    • Received multiple positive customer feedback and recognition for outstandi...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself that's it 🤣
  • Ans. 

    I am a dedicated and experienced Customer Service Executive with a passion for providing exceptional service.

    • I have over 5 years of experience in the customer service industry.

    • I am skilled in handling customer inquiries, resolving complaints, and providing product information.

    • I have a proven track record of meeting and exceeding customer satisfaction goals.

    • I am proficient in using customer service software and have exc...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I would suggest try other company then this, HRH is just waste of time you will loose flexibility here and I'm sure you will quit in few months so better go for good company than this

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

HRH Next Services interview questions for popular designations

 Customer Service Associate

 (7)

 Customer Support Executive

 (4)

 Customer Support Associate

 (3)

 Customer Service Executive

 (3)

 Customer Care Executive

 (2)

 BPO Executive

 (2)

 Business Development

 (1)

 Java Developer

 (1)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

They will give a paragraph we need to type within 120sec of time and we need understand the para and we should describe in our own words and finally there are some 10-15 fill the blanks which are difficult to answer them

Round 3 - HR 

(4 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and customer-focused individual with strong communication skills and a passion for providing excellent service.

    • I have experience working in customer service roles, where I have honed my problem-solving and conflict resolution skills.

    • I am adept at handling difficult customers and ensuring their needs are met.

    • I am a good listener and can effectively communicate with customers to understand their concerns...

  • Answered by AI
  • Q2. Why should we hire you
  • Ans. 

    I have excellent communication skills, a strong customer service background, and a passion for helping others.

    • I have a proven track record of providing exceptional customer service in my previous roles.

    • I am a good listener and can effectively understand and address customer needs.

    • I am highly empathetic and can handle difficult situations with patience and professionalism.

    • I am a quick learner and can adapt to new system...

  • Answered by AI
  • Q3. If we hire your friend instead of you then how do you feel?
  • Ans. 

    I would feel disappointed but I would understand that the decision was based on the qualifications and fit for the role.

    • I would feel disappointed but I would not let it affect my professionalism or commitment to the job.

    • I would focus on my own skills and strengths and continue to strive for excellence in my work.

    • I would be supportive of my friend and congratulate them on their success.

    • I would use the opportunity to lea...

  • Answered by AI
  • Q4. Any questions from your end.
  • Ans. Sir/ mam what qualities you prefer most while hiring??
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - *Maintain discipline
*Behaviour
*Language you spoke
*Be strong and loyal to the work
*Confidence should look in your face before the answering the panel questions
*Maintain Body posture
*Keep Smiling where it needs.

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (39)
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is favourite colour and why explain in 120worda
  • Ans. 

    My favourite colour is blue because it represents calmness and serenity.

    • Blue is associated with the sky and the ocean, which are both vast and calming

    • It is also a versatile colour that can be both bold and subtle

    • I find that wearing blue or surrounding myself with blue objects helps me feel more relaxed and focused

    • For example, my favourite shirt is a deep blue colour that makes me feel confident and at ease

  • Answered by AI
  • Q2. Tell me in case customer will disappoint what will do
  • Ans. 

    If a customer is disappointed, I will listen to their concerns, apologize for any inconvenience caused, and offer a solution to rectify the situation.

    • Listen actively to the customer's concerns

    • Apologize for any inconvenience caused

    • Offer a solution to rectify the situation

    • Ensure customer satisfaction

    • Maintain a positive attitude and professional demeanor

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Take quick action for agents and team leaders value skills required for manager also soon ....

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (7)

Jobs at HRH Next Services

View all
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Typing test is the main thing they will conduct

Round 2 - HR 

(2 Questions)

  • Q1. They will ask you to speak and they will analyse your communication skills
  • Q2. They will ask about your previous experience and analyze your skills

Interview Preparation Tips

Topics to prepare for HRH Next Services Customer Care Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Just be confident that's enough

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

I applied via Walk-in and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self Introduction, past journey , last work.
Round 3 - Client Interview 

(1 Question)

  • Q1. Versant, essay writing, e-mail.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be formally and give interview politely in a positive attitude.

CC Executive Interview Questions asked at other Companies

Q1. Suppose customer has received a damaged product. How you will handle this senario?
View answer (1)

I applied via Walk-in and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce your self in Hindi
  • Q2. Tell us about air pollution
  • Ans. 

    Air pollution is the presence of harmful substances in the air that we breathe.

    • Air pollution can be caused by natural sources such as wildfires and volcanic eruptions, as well as human activities like transportation and industrial processes.

    • Common air pollutants include carbon monoxide, sulfur dioxide, nitrogen oxides, and particulate matter.

    • Exposure to air pollution can lead to respiratory and cardiovascular problems,...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool going interview. But the waiting period is too long

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Explain about self introduction?
  • Q2. What is the KPI and Kra in your previous organization
  • Ans. Team management, client management, coaching and work with towards the clients target
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on interview and answer all the question instead of sitting idle as symbolic dumb

Senior Team Leader Operations Interview Questions asked at other Companies

Q1. What will you do if customer is facing internet problem and is not coming?
View answer (1)

HRH Next Services Interview FAQs

How many rounds are there in HRH Next Services interview for experienced candidates?
HRH Next Services interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the HRH Next Services interview process for experienced candidates are HR, Resume Shortlist and One-on-one Round.
How to prepare for HRH Next Services interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HRH Next Services. The most common topics and skills that interviewers at HRH Next Services expect are Team Leading, Calibration, Call Monitoring, Complex and English.
What are the top questions asked in HRH Next Services interview for experienced candidates?

Some of the top questions asked at the HRH Next Services interview for experienced candidates -

  1. What is favourite colour and why explain in 120wo...read more
  2. Tell me in case customer will disappoint what will...read more
  3. What is Inbound and outbound? Describe ...read more
How long is the HRH Next Services interview process?

The duration of HRH Next Services interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

HRH Next Services Interview Process for Experienced

based on 5 interviews

Interview experience

3.8
  
Good
View more

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HRH Next Services Reviews and Ratings

based on 540 reviews

3.1/5

Rating in categories

3.1

Skill development

3.0

Work-life balance

2.5

Salary

3.0

Job security

3.0

Company culture

2.7

Promotions

2.9

Work satisfaction

Explore 540 Reviews and Ratings
Assistant Manager

Hyderabad / Secunderabad

1-7 Yrs

Not Disclosed

Team Leader

Hyderabad / Secunderabad

1-5 Yrs

Not Disclosed

Quality Analysts

Hyderabad / Secunderabad

1-6 Yrs

₹ 1.32-3.6 LPA

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