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HRCS Services Customer Service Manager Interview Questions and Answers

Updated 28 Nov 2024

HRCS Services Customer Service Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. About Personal details
Round 2 - Behavioral 

(2 Questions)

  • Q1. What is your Previous work experience
  • Ans. 

    I have over 5 years of experience in customer service roles, including managing a team of representatives.

    • Managed a team of customer service representatives

    • Implemented new customer service strategies to improve customer satisfaction

    • Resolved escalated customer issues effectively

    • Trained new employees on customer service best practices

  • Answered by AI
  • Q2. What is your achievements

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your name
  • Ans. My name is aadil Ahmad Dar
  • Answered Anonymously
  • Q2. What is your age
  • Ans. My age is 24 year old
  • Answered Anonymously
  • Q3. What about your qualification
  • Ans. I have completely 12 th + 1 year diploma in computer science
  • Answered Anonymously
  • Q4. What about your family
  • Q5. What is your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - I really like this job i need this job
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Q1 wt doing Q2 marketing said u know that Q3 ru compotbul this job
  • Q2. Company name Tryning courseware Ceo name Types of fee
  • Q3. Language and ur communication good See the tryning videos Good job keeping Wt is marketing
  • Q4. How much salary expectation
  • Ans. 

    It is important to research the market and consider your experience and qualifications when determining salary expectations.

    • Research the average salary range for Customer Service Executives in your industry and location.

    • Consider your level of experience and qualifications.

    • Take into account any additional skills or certifications that may warrant a higher salary.

    • Be prepared to negotiate and discuss salary expectations d...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Flipkart Wholesale Customer Service Executive interview:
  • Marketing
Interview preparation tips for other job seekers - Any product sharing with me customer produc is good satisfied
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What skills do you have that would make us better?
  • Q2. I'd provide Loyalty to your workplace

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep an open mind during the interview, ask a lot of questions

I applied via Newspaper Ad and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. They will give you some assignment.
Round 2 - HR 

(1 Question)

  • Q1. General discussion regarding background and nothing

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company. This is totally fraud.busibud ek fake company hai. woh employees ka data international clients ko bejhti hai. woh traninee se kaam karwa kar unki salary nahi deti hai. busibud ek fraud company hai. please i request to job seeker please do not join this company. they will suck your blood and mentally harse karge. mannerless boss and colleges are very very bad and rude.woh apko nicha dekhne ke liye kisi bhi had tak jaa sakte hai.please do not trust this fraud company.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Discussing about a topic with in a group

Round 2 - One-on-one 

(3 Questions)

  • Q1. By qualifying one round and entering to the other round
  • Q2. Answering the questions
  • Q3. After attending a round the qualified candidate are selected for the other round

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls avoid unnecessary web sites about Amazon so many are diverted
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself

I applied via Company Website and was interviewed in Sep 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Sir mujhe kuch smjh nhi aaya but kosis krunga ki apna sara dhyan apne work pe du or apne customer ko tym to tym service provide du
  • Ans. I'm sahil my father name is Rahim
  • Answered Anonymously
  • Q2. I'm fresher and looking are very cute

Interview Preparation Tips

Interview preparation tips for other job seekers - Online profile banana or customer service representative krna

Interview Questionnaire 

1 Question

  • Q1. How to chat with customers proffessionally
  • Ans. 

    To chat with customers professionally, maintain a polite and friendly tone, actively listen to their concerns, provide accurate information, offer solutions, and follow up if necessary.

    • Use a polite and friendly tone throughout the conversation

    • Listen actively to the customer's concerns and empathize with their situation

    • Provide accurate and relevant information to address their queries

    • Offer appropriate solutions or alter...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident so that u could crack all the task given by the company

HRCS Services Interview FAQs

How many rounds are there in HRCS Services Customer Service Manager interview?
HRCS Services interview process usually has 2 rounds. The most common rounds in the HRCS Services interview process are HR and Behavioral.

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HRCS Services Customer Service Manager Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

5.0

Promotions/Appraisal

5.0

Work Satisfaction

Explore 1 Review and Rating
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