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Homes247 Customer Support Executive Interview Questions and Answers for Experienced

Updated 7 Dec 2023

Homes247 Customer Support Executive Interview Experiences for Experienced

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 7 Dec 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There were 5 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic information and work experience
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic info and work experience
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Basic info and work experience
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Basic information and work experience
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. Basic information and work experience
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification. However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too. What alternative documents can I provide for employment verification?
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Reliable Spaces user image Anonymous

posted on 11 Oct 2020

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join BPO ? If you had completed your Graduation.
    • Add your answer
  • Q2. Very first of all I have to start my career as soon as possible and it is a place where i can grow my communication skills & i can gain an experience and lots of thing and secondly BPO is not a small secto...
    • Add your answer
  • Q3. What is diffrenece between Inbound and outbound calling
  • Ans. 

    Inbound calling is when customers call the company, while outbound calling is when the company calls the customers.

    • Inbound calling is reactive, while outbound calling is proactive.

    • Inbound calling is usually for customer support, while outbound calling is for sales or marketing.

    • Inbound calling is more common in service-based industries, while outbound calling is more common in product-based industries.

    • Examples of inboun...

    • Answered by AI
    Add your answer
  • Q4. Calling is the Communication link Between two(2) persons and in the BPO sector inbound Mostly stand for customer support and Services here we are getting a call from customer end it can be for enquiry and ...
    • Add your answer
More about working at Homes247

Homes247 Interview FAQs

How many rounds are there in Homes247 Customer Support Executive interview for experienced candidates?
Homes247 interview process for experienced candidates usually has 6 rounds. The most common rounds in the Homes247 interview process for experienced candidates are One-on-one Round, HR and Resume Shortlist.
How to prepare for Homes247 Customer Support Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Homes247. The most common topics and skills that interviewers at Homes247 expect are B2B, B2C, Cold Calling, Inside Sales and Presales.

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Homes247 Customer Support Executive Reviews and Ratings

based on 3 reviews

3.7/5

Rating in categories

2.7

Skill development

3.0

Work-Life balance

3.7

Salary & Benefits

3.0

Job Security

3.7

Company culture

3.0

Promotions/Appraisal

3.0

Work Satisfaction

Explore 3 Reviews and Ratings
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