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Homes247 Customer Support Executive Interview Questions and Answers

Updated 7 Dec 2023

Homes247 Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 7 Dec 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There were 5 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic information and work experience
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic info and work experience
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Basic info and work experience
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Basic information and work experience
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. Basic information and work experience
    • Add your answer

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2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Reliable Spaces user image Anonymous

posted on 11 Jan 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Discussing about your background

Round 3 - HR 

(1 Question)

  • Q1. Discussed about work experience
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. How to sells the products
  • Ans. 

    To sell products, it's important to understand the customer's needs and provide them with personalized solutions.

    • Listen actively to the customer's needs and concerns

    • Highlight the benefits and features of the product

    • Provide personalized solutions that meet the customer's needs

    • Offer promotions or discounts to incentivize the purchase

    • Follow up with the customer to ensure satisfaction and encourage repeat business

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - One one round with clients and sales type questions

Customer Service Associate Interview Questions & Answers

Reliable Spaces user image Anonymous

posted on 11 Oct 2020

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join BPO ? If you had completed your Graduation.
    • Add your answer
  • Q2. Very first of all I have to start my career as soon as possible and it is a place where i can grow my communication skills & i can gain an experience and lots of thing and secondly BPO is not a small secto...
    • Add your answer
  • Q3. What is diffrenece between Inbound and outbound calling
  • Ans. 

    Inbound calling is when customers call the company, while outbound calling is when the company calls the customers.

    • Inbound calling is reactive, while outbound calling is proactive.

    • Inbound calling is usually for customer support, while outbound calling is for sales or marketing.

    • Inbound calling is more common in service-based industries, while outbound calling is more common in product-based industries.

    • Examples of inboun...

    • Answered by AI
    Add your answer
  • Q4. Calling is the Communication link Between two(2) persons and in the BPO sector inbound Mostly stand for customer support and Services here we are getting a call from customer end it can be for enquiry and ...
    • Add your answer
More about working at Homes247

Homes247 Interview FAQs

How many rounds are there in Homes247 Customer Support Executive interview?
Homes247 interview process usually has 6 rounds. The most common rounds in the Homes247 interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Homes247 Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Homes247. The most common topics and skills that interviewers at Homes247 expect are customer support, B2B, B2C, Cold Calling and Communication Skills.

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Homes247 Customer Support Executive Reviews and Ratings

based on 3 reviews

3.6/5

Rating in categories

2.7

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3.0

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3.6

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3.0

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3.6

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3.0

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3.0

Work satisfaction

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