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Reliable Spaces Customer Service Associate Interview Questions and Answers

Updated 2 Mar 2023

Reliable Spaces Customer Service Associate Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - Group Discussion 

Discussing about your background

Round 3 - HR 

(1 Question)

  • Q1. Discussed about work experience
Round 4 - One-on-one 

(1 Question)

  • Q1. How to sells the products
  • Ans. 

    To sell products, it's important to understand the customer's needs and provide them with personalized solutions.

    • Listen actively to the customer's needs and concerns

    • Highlight the benefits and features of the product

    • Provide personalized solutions that meet the customer's needs

    • Offer promotions or discounts to incentivize the purchase

    • Follow up with the customer to ensure satisfaction and encourage repeat business

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - One one round with clients and sales type questions

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join BPO ? If you had completed your Graduation.
  • Q2. Very first of all I have to start my career as soon as possible and it is a place where i can grow my communication skills & i can gain an experience and lots of thing and secondly BPO is not a small secto...
  • Q3. What is diffrenece between Inbound and outbound calling
  • Ans. 

    Inbound calling is when customers call the company, while outbound calling is when the company calls the customers.

    • Inbound calling is reactive, while outbound calling is proactive.

    • Inbound calling is usually for customer support, while outbound calling is for sales or marketing.

    • Inbound calling is more common in service-based industries, while outbound calling is more common in product-based industries.

    • Examples of inboun...

  • Answered by AI
  • Q4. Calling is the Communication link Between two(2) persons and in the BPO sector inbound Mostly stand for customer support and Services here we are getting a call from customer end it can be for enquiry and ...

Customer Service Associate Interview Questions Asked at Other Companies

Q1. Situational: If customer gets damaged product and he is saying he ... read more
asked in Amazon
Q2. What is the difference between a good customer service and bad cu ... read more
Q3. If the customer is not satisfied with your answer so what will yo ... read more
Q4. What do you understand by customer care service?
Q5. Why customer care service is important for a company?

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Basics of js, angular
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why are you looking for job change?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Looking for a new challenge to further develop my skills and knowledge

    • Interested in exploring different industries and gaining diverse experience

    • Seeking opportunities for career advancement and professional growth

  • Answered by AI
Round 2 - Assignment 

Apritude test and coding test

Interview Questionnaire 

1 Question

  • Q1. What is CSE
  • Ans. 

    CSE stands for Customer Service Executive, who is responsible for providing assistance and support to customers.

    • CSEs are the first point of contact for customers who have queries or complaints.

    • They are responsible for resolving customer issues and ensuring customer satisfaction.

    • CSEs must have excellent communication and problem-solving skills.

    • They may work in various industries such as retail, hospitality, and healthca...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Normal level English grammer and General Maths

Round 3 - Typing Test 

(4 Questions)

  • Q1. Normal and easy
  • Q2. Tell me about yourself
  • Q3. Strength and warkness
  • Q4. About Insurance
Round 4 - HR 

(1 Question)

  • Q1. Tell me about Yourself

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Be clear on salary negotiation

Interview Preparation Tips

Interview preparation tips for other job seekers - Say confidently what ever it is..

I applied via Company Website and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Nodejs basics,AWS S3,script file run command,how to catch db timeout
  • Q2. Connect db options,
  • Ans. 

    Connecting to a database has multiple options depending on the type of database and programming language used.

    • For SQL databases, options include using JDBC for Java, ODBC for C++, and ADO.NET for C#.

    • For NoSQL databases, options include using MongoDB's driver for Python or Node.js.

    • ORMs like Hibernate and Entity Framework can also be used to abstract away the database connection details.

    • Connection strings are used to spe...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Db connection attributes need to prepare well

I applied via Naukri.com and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Based on your previous jobs

Interview Preparation Tips

Interview preparation tips for other job seekers - It's totally your luck in interview

Interview Questionnaire 

1 Question

  • Q1. If your Experience person , mostly they ask your past experience work related question , If Fresher they ask theoretical question
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Reliable Spaces Interview FAQs

How many rounds are there in Reliable Spaces Customer Service Associate interview?
Reliable Spaces interview process usually has 4 rounds. The most common rounds in the Reliable Spaces interview process are One-on-one Round, Resume Shortlist and Group Discussion.
What are the top questions asked in Reliable Spaces Customer Service Associate interview?

Some of the top questions asked at the Reliable Spaces Customer Service Associate interview -

  1. What is diffrenece between Inbound and outbound call...read more
  2. How to sells the produ...read more
  3. Very first of all I have to start my career as soon as possible and it is a pla...read more

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Reliable Spaces Customer Service Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Reliable Spaces Customer Service Associate Salary
based on 17 salaries
₹1.1 L/yr - ₹2.4 L/yr
37% less than the average Customer Service Associate Salary in India
View more details

Reliable Spaces Customer Service Associate Reviews and Ratings

based on 11 reviews

2.0/5

Rating in categories

2.0

Skill development

2.3

Work-life balance

1.9

Salary

2.4

Job security

1.9

Company culture

1.9

Promotions

1.9

Work satisfaction

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