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Reliable Spaces Customer Service Associate Interview Questions and Answers

Updated 2 Mar 2023

Reliable Spaces Customer Service Associate Interview Experiences

2 interviews found

Interview Questionnaire 

4 Questions

  • Q1. Why you want to join BPO ? If you had completed your Graduation.
  • Q2. Very first of all I have to start my career as soon as possible and it is a place where i can grow my communication skills & i can gain an experience and lots of thing and secondly BPO is not a small secto...
  • Q3. What is diffrenece between Inbound and outbound calling
  • Ans. 

    Inbound calling is when customers call the company, while outbound calling is when the company calls the customers.

    • Inbound calling is reactive, while outbound calling is proactive.

    • Inbound calling is usually for customer support, while outbound calling is for sales or marketing.

    • Inbound calling is more common in service-based industries, while outbound calling is more common in product-based industries.

    • Examples of inboun...

  • Answered by AI
  • Q4. Calling is the Communication link Between two(2) persons and in the BPO sector inbound Mostly stand for customer support and Services here we are getting a call from customer end it can be for enquiry and ...
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Discussing about your background

Round 3 - HR 

(1 Question)

  • Q1. Discussed about work experience
Round 4 - One-on-one 

(1 Question)

  • Q1. How to sells the products
  • Ans. 

    To sell products, it's important to understand the customer's needs and provide them with personalized solutions.

    • Listen actively to the customer's needs and concerns

    • Highlight the benefits and features of the product

    • Provide personalized solutions that meet the customer's needs

    • Offer promotions or discounts to incentivize the purchase

    • Follow up with the customer to ensure satisfaction and encourage repeat business

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - One one round with clients and sales type questions

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Assignment contains simple technical mcq question contain hardware, system related.

Round 2 - Group Discussion 

Group Discussion is on different topics, like Social Media

Round 3 - HR 

(5 Questions)

  • Q1. Simple personal interview including System design , Computer network
  • Q2. What is IP4, what in WAN
  • Ans. 

    IPv4 is a protocol used to identify and locate devices on a network. WAN stands for Wide Area Network.

    • IPv4 is a numerical label assigned to devices on a network to enable communication.

    • WAN is a type of network that covers a broad area, such as a city or country.

    • IPv4 addresses are 32-bit numbers written in decimal format, like 192.168.1.1.

    • WANs connect multiple LANs together, allowing for communication over long distance

  • Answered by AI
  • Q3. Tell me about yourself
  • Q4. Resume based question
  • Q5. Job description related

Skills evaluated in this interview

Reliable Spaces Interview FAQs

How many rounds are there in Reliable Spaces Customer Service Associate interview?
Reliable Spaces interview process usually has 4 rounds. The most common rounds in the Reliable Spaces interview process are Resume Shortlist, Group Discussion and HR.
What are the top questions asked in Reliable Spaces Customer Service Associate interview?

Some of the top questions asked at the Reliable Spaces Customer Service Associate interview -

  1. What is diffrenece between Inbound and outbound call...read more
  2. How to sells the produ...read more
  3. Very first of all I have to start my career as soon as possible and it is a pla...read more

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Reliable Spaces Customer Service Associate Salary
based on 16 salaries
₹1.4 L/yr - ₹2.4 L/yr
35% less than the average Customer Service Associate Salary in India
View more details

Reliable Spaces Customer Service Associate Reviews and Ratings

based on 11 reviews

2.0/5

Rating in categories

2.0

Skill development

2.3

Work-Life balance

1.9

Salary & Benefits

2.4

Job Security

1.9

Company culture

1.9

Promotions/Appraisal

1.9

Work Satisfaction

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