Home Credit Finance Senior Sales Executive Interview Questions and Answers for Experienced

I will increase business by implementing targeted marketing strategies, expanding client base, and improving customer retention.

• Identify target market segments and tailor marketing campaigns to reach them effectively

• Expand client base by networking, attending industry events, and cold calling potential leads

• Improve customer retention through excellent customer service, personalized follow-ups, and loyalty programs

Gold loan is a type of secured loan where gold jewelry is used as collateral.

• Gold loan is a type of secured loan where borrowers pledge their gold jewelry as collateral in exchange for funds.

• The loan amount is usually a percentage of the value of the gold pledged.

• Interest rates for gold loans are generally lower compared to unsecured loans.

• If the borrower fails to repay the loan, the lender has the right to sell the go...read more

To convince a customer to buy a product, understand their needs, highlight product benefits, provide social proof, offer incentives, and address objections.

• Listen to the customer and understand their needs and pain points.

• Highlight the unique features and benefits of the product that meet the customer's needs.

• Provide social proof such as testimonials or case studies to build trust and credibility.

• Offer incentives like ...read more

To impress the customer, focus on building rapport, providing personalized solutions, and exceeding expectations.

• Listen actively to understand the customer's needs and concerns.

• Show empathy and understanding towards their challenges.

• Offer personalized solutions that address their specific pain points.

• Provide exceptional customer service and support throughout the sales process.

• Exceed expectations by going above and bey...read more