HGS Operations Associate Interview Questions and Answers

Q1. Tell me about yourself
Add your answer

Q1. What is BPO and customer service.
Ans. 
BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. Customer service is the support provided to customers before, during, and after a purchase.
• BPO involves outsourcing non-core business functions to specialized service providers for cost efficiency and improved focus on core activities.

• Customer service includes addressing custome...read more
Answered by AI
Add your answer

General assessment according to the process.

Q1. Why did you leave the last job?
Add your answer

Q1. What is your salary expectations?
Add your answer

Q1. First call when the reach out and ask regarding introduction
Ans. Required information of self introduction of name , born and brought up, educational background and hobbies and Family members .
Answered by Fahad
Add your answer
Q2. Question and Answer ? Self introduction Self introduction My name is xyz I was born and brought up in xyz to elaborate about my qualifications I have completed my Bcom MBA etc my hobbies are Cricket , ...read more
Add your answer

Q1. Internet connectivity check and Scenario based Questions example Customer is facing issue in his order what will you do ?
Add your answer

Q1. Bio Details Asked
Add your answer
Q2. Elaboration Of Work Details
Ans. 
As an Operations Associate, I am responsible for overseeing daily operations, managing logistics, and ensuring efficiency.
• Coordinate with various departments to ensure smooth operations

• Manage inventory and supply chain logistics

• Implement process improvements to increase efficiency

• Analyze data to identify areas for optimization

• Communicate with vendors and suppliers to maintain relationships
Answered by AI
Add your answer

Q1. Details About Ownself
Add your answer
Q2. Why Want To Join
Ans. 
I am passionate about operations and eager to contribute to a dynamic team.
• I have a strong background in operations management.

• I am excited about the opportunity to learn and grow in a fast-paced environment.

• I am impressed by the company's reputation for innovation and excellence.

• I am confident that my skills and experience align well with the requirements of the role.
Answered by AI
Add your answer

It was good and difficult but we can clear it thoroughly

Q1. Why are you leaving your current company
Add your answer
Q2. Why do we hire you
Add your answer

They give topic on network marketing

Details about process

Test is on logical reasoning , verbal and quantitative aptitude.. 45 min time duration

Q1. Introduction why should we hire you? why are you want to join our organization
Add your answer

Q1. Face to face interview
Add your answer
Q2. Tell me about your Self.
Add your answer

Q1. Why we joining you for this position ?
Add your answer