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Hgs Services Customer Service Representative Interview Questions and Answers
Updated
28 Feb 2022
Hgs Services Customer Service Representative Interview Experiences
1 interview found
Round 1 - One-on-one
(1 Question)
- Q1. Tell me about yourself
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Practice versant test by looking up online practice tests. Practice English communication.
Top trending discussions
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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
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Interview questions from similar companies
Customer Service Associate Interview Questions & Answers
EXL Service
Kaustubh Joshi
posted on 6 Nov 2019
Interview Questionnaire
1 Question
- Q1. Interviewer will ask general question. Related to experience. Every question in the form of why what when? As an example why do you want to join the compony, what do you expect from EXL, why should we hi...
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - EXL has a great reputation over NCR n in India. If you are coming here with casual behaviour then it is not for you. There are 5 rounds in interview. HR team examine each candidate very carefully. Whether candidate is serious for the job or not. They will identify if you show 1 single moment of casual behaviour. So my suggestion is if you have a goal if you want to acheive something in BPO industry then join EXL.
Interview experience
Good
Difficulty level
Easy
Process Duration
-
Result
Selected
Round 1 - Technical
(5 Questions)
- Q1. Self introduction
- Ans. Purushothaman v i have completed deploma in computer science. Fast 5 years working with MNC company share marketing.im recently married
- Q2. Purushothaman v
- Q3. I have completed deploma in computer science
- Q4. Fast 5 years old one company working
- Q5. I'm recently married wife not working
Answered by
fertilepineberry
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Customer Care Executive Interview Questions & Answers
Access Healthcare
Anonymous
posted on 27 Nov 2024
Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.
Round 1 - HR
(2 Questions)
- Q1. Self introduction and explain your hobbies
- Q2. They will check your communication level
Add your answer
Add your answer
Round 2 - One-on-one
(2 Questions)
- Q1. Self introduction with aptitude questions
- Q2. They will check communication
Add your answer
Add your answer
Interview experience
Average
Difficulty level
Easy
Process Duration
-
Result
Selected
I applied via Campus Placement and was interviewed before May 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test
Past experiences in life
Round 3 - HR
(1 Question)
- Q1. Background check
Add your answer
Round 4 - Technical
(1 Question)
- Q1. What is mutual fund. Details of mutual fund
- Ans.
A mutual fund is a type of investment vehicle made up of a pool of money collected from many investors to invest in securities.
Mutual funds are managed by professional fund managers
Investors buy shares in the mutual fund and the value of those shares increases or decreases based on the performance of the underlying securities
Mutual funds offer diversification and liquidity
Types of mutual funds include equity funds, bon
Answered by
AI
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be prepared regarding the job profile. Get information regarding mutual fund. Be confident enough.
Customer Service Associate Interview Questions & Answers
EXL Service
Anonymous
posted on 14 Feb 2025
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion
Topic on EXCEL while Group Discussion
Interview Preparation Tips
Interview preparation tips for other job seekers - Attend Walkin in Emergency
Customer Service Associate Interview Questions & Answers
EXL Service
Anonymous
posted on 14 Jun 2024
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(2 Questions)
- Q1. Introduction of self
- Q2. Given on topic to speak
Add your answer
Add your answer
Customer Service Executive Interview Questions & Answers
EXL Service
Anonymous
posted on 15 Jan 2023
Interview experience
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected
I applied via Monster and was interviewed before Jan 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment
English optional question, mail writing
Round 3 - Aptitude Test
Basic MCQ question regarding maths , computer and typing test at the end.
Round 4 - HR
(2 Questions)
- Q1. 1.Tell me about your self? 2.Are you comfortable with night shift.? 3.will you take leave within 6months?
- Q2. What do you know about this company?
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confidence and positive always and have some patience.
Customer Service Executive Interview Questions & Answers
EXL Service
Anonymous
posted on 22 Jan 2023
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(3 Questions)
- Q1. Tell me about yourself?
- Q2. Why do you want to join exl service?
- Q3. What do you know about exl service?
Add your answer
Add your answer
Add your answer
Round 3 - One-on-one
(3 Questions)
- Q1. Why you choose BPO as a career option?
- Q2. Are you fexlible to work in any shift?
- Q3. Ask any two questions based on our conversation?
Add your answer
Add your answer
Add your answer
Round 4 - One-on-one
(2 Questions)
- Q1. You need to speak for atleast 5 mins in English on given topic?
- Q2. Ask any two questions based on our conversation?
Add your answer
Add your answer
Interview Preparation Tips
Topics to prepare for EXL Service Customer Service Executive interview:
- Why chawri bazar is famous?
Customer Service Associate Interview Questions & Answers
EXL Service
Anonymous
posted on 31 Aug 2023
Interview experience
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Aug 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(1 Question)
- Q1. Self introduction
Add your answer
Round 3 - Aptitude Test
Typing and verbal test for communication skill
Round 4 - Behavioral
(1 Question)
- Q1. Conversation with Manager
Add your answer
Hgs Services Interview FAQs
How many rounds are there in Hgs Services Customer Service Representative interview?
Hgs Services interview process usually has 1 rounds. The most common rounds in the Hgs Services interview process are One-on-one Round.
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Fast track your campus placements
45%
less
than the average Customer Service Representative Salary in India
View more details
|
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|  ₹1.3 L/yr - ₹3.2 L/yr |
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Associate
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14
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