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Hgs Services

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4.0

based on 197 Reviews

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Hgs Services Customer Care Representative Interview Questions and Answers

Updated 8 Feb 2024

Hgs Services Customer Care Representative Interview Experiences

1 interview found

Customer Care Representative Interview Questions & Answers

user image Anonymous

posted on 8 Feb 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me Something u do for fun
    • Add your answer
  • Q2. Why do you choose hgs
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. Internet speed test
    • Add your answer
  • Q2. I don't remember sorry
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself and be confident .

Top trending discussions

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Interview Tips & Stories
2w
mrstorm
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·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

AGS Health user image Anonymous

posted on 16 May 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Past experiences in life

Round 3 - HR 

(1 Question)

  • Q1. Background check
    • Add your answer
Round 4 - Technical 

(1 Question)

  • Q1. What is mutual fund. Details of mutual fund
  • Ans. 

    A mutual fund is a type of investment vehicle made up of a pool of money collected from many investors to invest in securities.

    • Mutual funds are managed by professional fund managers

    • Investors buy shares in the mutual fund and the value of those shares increases or decreases based on the performance of the underlying securities

    • Mutual funds offer diversification and liquidity

    • Types of mutual funds include equity funds, bon

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared regarding the job profile. Get information regarding mutual fund. Be confident enough.

Customer Care Executive Interview Questions & Answers

AGS Health user image Anonymous

posted on 14 Mar 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(5 Questions)

  • Q1. Self introduction
  • Ans. Purushothaman v i have completed deploma in computer science. Fast 5 years working with MNC company share marketing.im recently married
    • Answered by fertilepineberry
    Add your answer
  • Q2. Purushothaman v
    • Add your answer
  • Q3. I have completed deploma in computer science
    • Add your answer
  • Q4. Fast 5 years old one company working
    • Add your answer
  • Q5. I'm recently married wife not working
    • Add your answer

Customer Service Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 15 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

English optional question, mail writing

Round 3 - Aptitude Test 

Basic MCQ question regarding maths , computer and typing test at the end.

Round 4 - HR 

(2 Questions)

  • Q1. 1.Tell me about your self? 2.Are you comfortable with night shift.? 3.will you take leave within 6months?
    • Add your answer
  • Q2. What do you know about this company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence and positive always and have some patience.

Customer Service Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 22 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Why do you want to join exl service?
    • Add your answer
  • Q3. What do you know about exl service?
    • Add your answer
Round 3 - One-on-one 

(3 Questions)

  • Q1. Why you choose BPO as a career option?
    • Add your answer
  • Q2. Are you fexlible to work in any shift?
    • Add your answer
  • Q3. Ask any two questions based on our conversation?
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. You need to speak for atleast 5 mins in English on given topic?
    • Add your answer
  • Q2. Ask any two questions based on our conversation?
    • Add your answer

Interview Preparation Tips

Topics to prepare for EXL Service Customer Service Executive interview:
  • Why chawri bazar is famous?
Interview preparation tips for other job seekers - Be confident and speak good English as much as you can.

Customer Service Associate Interview Questions & Answers

EXL Service user image Anonymous

posted on 31 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 3 - Aptitude Test 

Typing and verbal test for communication skill

Round 4 - Behavioral 

(1 Question)

  • Q1. Conversation with Manager
    • Add your answer

Customer Service Executive Interview Questions & Answers

EXL Service user image Anonymous

posted on 2 Jun 2022

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - Aptitude Test 

Versent test

Round 3 - One-on-one 

(1 Question)

  • Q1. Basic question to check com skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and prepare for communication skill

Customer Service Associate Interview Questions & Answers

EXL Service user image Anonymous

posted on 5 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Maths, reasoning, English grammar

Interview Preparation Tips

Topics to prepare for EXL Service Customer Service Associate interview:
  • Any topic for essay

Customer Service Associate Interview Questions & Answers

EXL Service user image Kaustubh Joshi

posted on 6 Nov 2019

Interview Questionnaire 

1 Question

  • Q1. Interviewer will ask general question. Related to experience. Every question in the form of why what when? As an example why do you want to join the compony, what do you expect from EXL, why should we hi...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - EXL has a great reputation over NCR n in India. If you are coming here with casual behaviour then it is not for you. There are 5 rounds in interview. HR team examine each candidate very carefully. Whether candidate is serious for the job or not. They will identify if you show 1 single moment of casual behaviour. So my suggestion is if you have a goal if you want to acheive something in BPO industry then join EXL.

Customer Service Associate Interview Questions & Answers

EXL Service user image Anonymous

posted on 10 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
No response
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your process.
    • Add your answer
  • Q2. Why did you left your last job?
    • Add your answer
Round 2 - Aptitude Test 

This test was easy and simple.

Round 3 - Technical 

(3 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Tell me about your process
    • Add your answer
  • Q3. 3 bad and good things about Delhi
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while giving any type of interviews.
More about working at Hgs Services

Hgs Services Interview FAQs

How many rounds are there in Hgs Services Customer Care Representative interview?
Hgs Services interview process usually has 2 rounds. The most common rounds in the Hgs Services interview process are One-on-one Round and Technical.
What are the top questions asked in Hgs Services Customer Care Representative interview?

Some of the top questions asked at the Hgs Services Customer Care Representative interview -

  1. I don't remember so...read more
  2. Internet speed t...read more

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Hgs Services Customer Care Representative Interview Process

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Interview experience

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Hgs Services Salaries in India
Process Associate
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₹1.3 L/yr - ₹3.2 L/yr

Associate
18 salaries
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₹1.7 L/yr - ₹4 L/yr

Customer Care Executive
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₹1.1 L/yr - ₹2.5 L/yr

Process Consultant
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₹1.9 L/yr - ₹3 L/yr

Customer Service Executive
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₹1.2 L/yr - ₹4.2 L/yr

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