Hewlett Packard Globalsoft Technical Support Executive Interview Questions and Answers

Q1. Which application you use to contact with user?
Add your answer
Q2. How to password reset in active directory?
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Why are you interested to join Accenture
Add your answer

Q1. What's your experience
Add your answer
Q2. Why are you join i-energizer
Add your answer

They ask 10 aptitude questions and ten technical questions.They are easy to solve if you are prepare well for that.

Q1. Pattern printing
Add your answer
Q2. For loops questions
Add your answer

Q1. Tell me about yourself
Add your answer
Q2. Why should we hire you?
Add your answer

It tests one's ability to speak and write in english language

Q1. It's a round with manager who will ask questions on technical aspects to test technical knowledge (basic trouble shooting)
Add your answer
Q2. What is alexa and what do you know about it?
Add your answer

Q1. Why should we hire you
Add your answer
Q2. What are your salary expectations
Add your answer

Q1. Myself introduction,what is technical support,about project
Add your answer

Q1. Components of cpu
Ans. 
The components of a CPU include the arithmetic logic unit (ALU), control unit, registers, cache memory, and buses.
• Arithmetic Logic Unit (ALU) performs arithmetic and logical operations

• Control Unit manages the execution of instructions

• Registers store data and instructions temporarily

• Cache Memory stores frequently accessed data for faster retrieval

• Buses connect the CPU to other components of the computer system
Answered by AI
Add your answer

Q1. Introduction about yourself
Ans. 
I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.
• Over 5 years of experience in providing technical support to customers

• Proficient in troubleshooting hardware and software issues

• Excellent communication skills and ability to explain technical concepts to non-technical users

• Certified in ITIL and experienced in using ticketing systems like Zendesk

• ...read more
Answered by AI
View 1 more answer
Q2. Speak for 1 min on child labour
Ans. 
Child labour is a global issue involving children working in exploitative conditions, depriving them of education and a normal childhood.
• Child labour is a violation of children's rights and is often driven by poverty and lack of access to education.

• Children are forced to work in hazardous conditions, affecting their physical and mental well-being.

• Many industries such as agriculture, manufacturing, and mining rely on ch...read more
Answered by AI
View 1 more answer

Q1. What u know about BPO
Ans. 
BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
• BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

• It helps companies focus on their core competencies while reducing costs and improving efficiency.

• BPO services can be delive...read more
Answered by AI
View 1 more answer
Q2. What exactly is TP
Ans. 
TP stands for Technical Support Executive.
• TP is a role in the technical support department of a company.

• Responsibilities include providing technical assistance to customers, troubleshooting issues, and resolving problems.

• TPs may also be involved in training customers on how to use products or services effectively.
Answered by AI
View 1 more answer