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Amazon Technical Support Executive Interview Questions and Answers

Updated 18 Jun 2024

Amazon Technical Support Executive Interview Experiences

6 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Assignment 

It tests one's ability to speak and write in english language

Round 2 - One-on-one 

(2 Questions)

  • Q1. It's a round with manager who will ask questions on technical aspects to test technical knowledge (basic trouble shooting)
  • Q2. What is alexa and what do you know about it?
Round 3 - HR 

(2 Questions)

  • Q1. Why should we hire you
  • Q2. What are your salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Experience, questions about cv

Technical Support Executive Interview Questions Asked at Other Companies

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asked in Startek
Q2. What is BIOS, tell me something
asked in Startek
Q3. How to solve system hang-up issue
Q4. What are the different types of cement available in market?
Q5. What is a graphics card and what is the difference between integr ... read more
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic aptitude questions

Round 3 - HR 

(2 Questions)

  • Q1. Introduction about yourself
  • Q2. Speak on any topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent and natural

I applied via Approached by Company and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Assignment 

Normal general question with languange test

Round 2 - HR 

(2 Questions)

  • Q1. Asked few questions to check your vocabulary
  • Q2. How was your last vaccation

Interview Preparation Tips

Interview preparation tips for other job seekers - Its very easy just go with the process and try your best to answer properly

Amazon interview questions for designations

 Technical Support Engineer

 (15)

 Technical Support Associate

 (4)

 Technical Support Manager

 (1)

 Customer Support Executive

 (34)

 Seller Support Executive

 (3)

 Technical Support Engineer 2

 (1)

 L2 Technical Support Engineer

 (1)

 Chat Support Executive

 (3)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

General aptitude with maths and English question

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Past experience

I applied via Referral and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. English language

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was a bit tough if you have a knowledge in English and speaking you can go for it

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Asked about the advantages and disadvantages of online shopping

Round 2 - Aptitude Test 

Language proficiency and other aptitude

Round 3 - One-on-one 

(1 Question)

  • Q1. Basic questions related to cs and previous roles and responsibilities
Round 4 - HR 

(1 Question)

  • Q1. Salary discussions and further procedures
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Knowlesge about IT
  • Q2. Experience required

Interview Preparation Tips

Interview preparation tips for other job seekers - All are fake first they hire treat you like a dog then they blame you for there own faults

Interview Questionnaire 

1 Question

  • Q1. Only Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was smooth and simple.
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative

Amazon Interview FAQs

How many rounds are there in Amazon Technical Support Executive interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in Amazon Technical Support Executive interview?

Some of the top questions asked at the Amazon Technical Support Executive interview -

  1. It's a round with manager who will ask questions on technical aspects to test t...read more
  2. Asked few questions to check your vocabul...read more
  3. English langu...read more

Tell us how to improve this page.

Amazon Technical Support Executive Interview Process

based on 7 interviews

2 Interview rounds

  • Resume Shortlist Round
  • HR Round
View more

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Amazon Technical Support Executive Salary
based on 143 salaries
₹2.5 L/yr - ₹5.5 L/yr
20% more than the average Technical Support Executive Salary in India
View more details

Amazon Technical Support Executive Reviews and Ratings

based on 22 reviews

4.0/5

Rating in categories

3.6

Skill development

3.7

Work-life balance

4.0

Salary

4.2

Job security

4.2

Company culture

3.6

Promotions

3.6

Work satisfaction

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