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Amazon Technical Support Executive Reviews

based on 22 reviews

Updated 8 Oct, 2024

Overall Rating

4.0/5

How AmbitionBox ratings work?

5

13

4

4

3

3

2

0

1

2

Category Ratings

4.2

Job Security

4.2

Company culture

4.0

Salary & Benefits

3.7

Work-Life balance

3.6

Skill development

3.6

Promotions/Appraisal

3.6

Work Satisfaction

Amazon is rated 4.0 out of 5 stars on AmbitionBox, based on 22 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Read more

Amazon is rated 4.0 out of 5 stars on AmbitionBox, based on 22 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

22 reviews found

Sort by: Popular

Technical Support Executive in Noida

Full Time

·

Technology / IT Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 14 Jun 2023

Likes

Horrible place to work and they have very slow system of recruitments

Dislikes

No proffessionalism and bad support

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 23 Mar 2023

Likes

Great place to grow

Dislikes

Work-life balance could be improved

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Amazon

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Technical Support Executive in Bangalore / Bengaluru (working remotely)

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 10 Apr 2024

Likes

Pay scale

Dislikes

Very high targets

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Executive (working remotely)

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 08 Oct 2024

Likes

It is employee centric

Dislikes

Work pressure

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive (working remotely)

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 13 Jun 2024

Likes

everything

Dislikes

nothing specific, great benefits

Work Details

Work related travel: This is a desk job.

Technical Support Executive (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 06 May 2023

Likes

Work Culture, Support By Senior Leaders, Salary And Benefits, Job Security.

Dislikes

Work Pressure

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Technical Support Executive (working remotely)

Full Time

·

Production & Manufacturing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Jul 2023

Likes

Everything is balanced over there

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Amazon.

Technical Support Executive (working remotely)

Part Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 07 Apr 2023

Likes

Management

Dislikes

Nothing to dislike at all

Discover interview dos and don'ts from real experiences

Technical Support Executive in Hyderabad / Secunderabad

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 07 Sep 2022

Likes

Good live vibrant cool workplace

Dislikes

Internal growth maybe yes but you can go ahead

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Executive in Madhapur

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 01 Sep 2022

Likes

Worst organization No job security

Dislikes

Zero job security for silly reasons they will ask us to resign

Work Details

Work days: Monday to Friday (Strict Timings)

Technical Support Executive in Noida

Employee Relations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Mar 2022

Likes

Every single thing about Amazon is the best of the best

Dislikes

Package could be more than its now

Work Details

Absolutely awesome

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Employee Benefits

A lot of activities...related to find, creativity and mental health.

Technical Support Executive in Pune

BD / Pre Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 04 May 2022

Likes

Best company to work with for freshers. Work from home is best

Dislikes

Didn't find customer support a good department for skilled/tech people.

Work Details

Work timings: Strict Timings

Technical Support Executive in Chennai

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Jun 2022

Likes

Great place to grow and learn

Dislikes

Nil

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive in Pune

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 30 Apr 2022

Likes

The work life balance especially for women employee in virtual role

Dislikes

No increase in compensation after reaching the cap..

Work Details

Awesome

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

The mental health assistance free health check ups

Technical Support Executive in Noida

Tech Conceirge Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 20 Mar 2021

Likes

It was the best company i have worked in till date.

Dislikes

Its contractual role

Work Details

Great

Work timings: Flexible Timings

Work related travel: This is a desk job.

Technical Support Executive in Noida

D2VTS Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 12 Nov 2021

Likes

Work culture, work-life balance, incentives.

Dislikes

Shift rotation

Work Details

Very well

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

Covid bonuses

Technical Support Executive (working remotely)

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Jan 2023

Likes

Good organisation nothing to worry

Dislikes

Nothing, there is no dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive in Hyderabad / Secunderabad

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Aug 2020

Likes

Na

Dislikes

Na

Work Details

Na

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Executive in Hyderabad / Secunderabad

Technical support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 08 Apr 2019

Likes

Amazon as the name says consists everything from A to Z

Dislikes

Nothing, its good.

Work Details

Its wasnt that hectic

Work days: Rotational Shift (Flexible Timings)

Technical Support Executive in Bhubaneswar

Lending Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 12 Mar 2019

Overall Rating

More about working at Amazon

#1 Best Mega Company - 2022

#1 Best Mega Internet/Product Company - 2022

#1 Best Mega Company - 2021

#1 Best Mega Internet Company - 2021

HQ - Seattle,Washington, United States
Internet
1 Lakh+ Employees (India)
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Amazon Technical Support Executive Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 71% of employees reported the working ...days at Amazon as Rotational Shift. 53% employees reported the work timings at Amazon as Flexible timing. Read more

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Amazon Technical Support Executive Reviews

Gender Based Ratings for Amazon Technical Support Executive

based on 21 reviews

4.1

Rated by 10 Women

Rated 4.1 for Company Culture and 4.1 for Work-Life Balance

4.2

Rated by 11 Men

Rated 4.6 for Job Security and 4.5 for Company Culture

Working Days for Amazon Technical Support Executive

based on 22 reviews

Rotational Shift

71%

Monday to Friday

29%

Work Timings for Amazon Technical Support Executive

based on 22 reviews

Flexible timing

Strict (11.30pm - 7.30am)

Strict (7pm - 4am)

53%

8%

8%

31% employees reported other strict timings

Shift Timings for Amazon Technical Support Executive

based on 22 reviews

Night shift

Day shift

67%

33%

Business Travel for Amazon Technical Support Executive

based on 22 reviews

No travel

82%

Within city

12%

Within country

6%

Amazon Technical Support Executive Salary

based on 148 salaries

₹2.4 L/yr - ₹5.5 L/yr

20% more than the average Technical Support Executive Salary in India

View more details

Employee Benefits for Amazon Technical Support Executive

Office cab/shuttle

1 total response

Free meal

1 total response

Health insurance

2 total responses

Child care facility

1 total response

+3 more benefits

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