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HDFC Bank Telecaller Interview Questions and Answers for Experienced

Updated 29 May 2024

HDFC Bank Telecaller Interview Experiences for Experienced

1 interview found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 30 Jan 2021

I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction ? About projects? What u know abt hdfc? Why u want to join this bank only? How u handle customer? How to purchase n sale a pen?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive , give positive answers, dnt tell abt ur higher studies, say u r interested to work in banking sector,
If u tell something like u r pursuing u'll be reject
Best opportunity for Females, day shift 9-7

One to there questions will ask, easy interview

Interview questions from similar companies

I applied via Referral and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction about your self
  • Q2. About excell sheet

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk casual in English with hr be confidence
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. About myself and my educational
  • Q2. Document verification and personal details
Round 2 - HR 

(1 Question)

  • Q1. Document verification and personal details
Round 3 - One-on-one 

(3 Questions)

  • Q1. Self induction and career
  • Q2. Any experience in the banking sector
  • Ans. 

    Yes, I have 2 years of experience working as a telecaller in a bank.

    • Worked as a telecaller in a bank for 2 years

    • Handled customer queries related to banking products and services

    • Assisted customers in resolving issues with their accounts

    • Promoted new banking products to existing customers

  • Answered by AI
  • Q3. Any experience to banking sector
  • Ans. 

    Yes, I have experience working as a telecaller in the banking sector.

    • Worked as a telecaller for a bank handling customer inquiries and promoting banking products

    • Familiar with banking terminology and procedures

    • Successfully met sales targets by upselling banking services to customers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - To work very sincerely and improve your skills
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. When time i get job?
  • Q2. Salary and what type of job?
  • Q3. Company name and what is the benefit of customer
  • Ans. 

    ABC Solutions - Providing personalized customer service and efficient solutions for all their needs.

    • ABC Solutions is the company name

    • The benefit for customers is personalized customer service

    • Customers also benefit from efficient solutions for all their needs

  • Answered by AI
  • Q4. 15000 in month Telecaller job
  • Q5. I want to join tomorrow in this job. I am so excited.
Round 2 - Coding Test 

Problem solving abilities, and understand of algorithms and data structure.

Round 3 - Case Study 

A case study is a context of a group discussion or an interview is a scenerio based assessment where Participant analyze specific situation, problem or business case and propose solution and strategies

Interview Preparation Tips

Interview preparation tips for other job seekers - Know your self
2.Research the job market
3.Tailor your application
4.Network actively
5.prepare for interview
6.develop new Skill
7.stay positive and persistent
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do leave last company??
  • Ans. I had leave last company because low salary and some personal reason
  • Answered by Pragya Srivastava

I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What about your self?
  • Q2. Your family background
  • Q3. Your qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing

I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

To have a good communication with eploy

Round 3 - HR 

(1 Question)

  • Q1. Communication skills among the staff members and having a good behavior with the team manager
Round 4 - Technical 

(1 Question)

  • Q1. About qualification and the behaviour

Interview Preparation Tips

Topics to prepare for ICICI Bank Telecaller interview:
  • Networking
Interview preparation tips for other job seekers - to work for a long time in a company and to work hard
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. They just asked me what are ur weakness?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell about yourself
  • Ans. My name is Praveen i am educated
  • Answered Anonymously
  • Q2. Tell me about your qualification
  • Q3. What your hobbies
  • Q4. Why are choosing this job
  • Q5. Tell me college name

Interview Preparation Tips

Topics to prepare for Yes Bank Telecaller interview:
  • Tele caller
  • Data Entry
Interview preparation tips for other job seekers - Good
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What were you doing before?
  • Q2. What is your ambition?
  • Q3. How much salary do you expect from us
  • Q4. How many years you've worked for your past office?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't be nervous. I said don't be nervous because when you get nervoused in front of HR they will ask more questions so my advice is be confident about your experience and nothing will change if you're rejected there're so much companies around us we need just to find our favourite one

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Telecaller interview for experienced candidates?
HDFC Bank interview process for experienced candidates usually has 1-2 rounds. The most common rounds in the HDFC Bank interview process for experienced candidates are Resume Shortlist, HR and Technical.
What are the top questions asked in HDFC Bank Telecaller interview for experienced candidates?

Some of the top questions asked at the HDFC Bank Telecaller interview for experienced candidates -

  1. My name is rohit sa...read more
  2. Loan Dipadment othe...read more
  3. My i help you l...read more

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HDFC Bank Telecaller Salary
based on 224 salaries
₹0.5 L/yr - ₹6 L/yr
15% more than the average Telecaller Salary in India
View more details

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4.4/5

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