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HDFC Bank Front Desk Officer Interview Questions and Answers

Updated 26 Oct 2022

HDFC Bank Front Desk Officer Interview Experiences

1 interview found

I applied via Campus Placement and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Coding and decoding,digramatic reasoning

Round 3 - Aptitude Test 

Numerical Reasoning, logical reasoning

Round 4 - Technical 

(2 Questions)

  • Q1. Self Introduction and Banking related questions
  • Q2. Nism questions related

Interview Preparation Tips

Topics to prepare for HDFC Bank Front Desk Officer interview:
  • Pgdbm
Interview preparation tips for other job seekers - So much sells target and high pressure even in operations. Not recommended..
Work Culture is not good

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Written test

Round 2 - Online interview 

(1 Question)

  • Q1. Strength,weakness,personality development questions,how to manage work under pressure

Interview Preparation Tips

Interview preparation tips for other job seekers - Conduct online interview that was helpfull for us

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There will be More challenging work so will i get support from here to learn

Interview Preparation Tips

Interview preparation tips for other job seekers - It was tremendous work environment i ever worked anywhere , very professional colleagues , they always ready to teach you support you , i don't wanted to left the organisation but i lost my few family members during covid so decided to take care of my few family members 🙂

I applied via Referral and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Your business achievements and products knowledge based the questions
  • Q2. Explain clearly and answering boldly

Interview Preparation Tips

Interview preparation tips for other job seekers - Smooth and knowledgeable

I applied via Referral and was interviewed in Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Insurance and it’s products
  • Q2. NRI services

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, accurate and keep Check on your communication and words you use during interview

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Questions regarding current affairs and financial products.

Round 2 - Aptitude Test 

Questions regarding reasoning, mathematics and English

Round 3 - HR 

(1 Question)

  • Q1. Normal discussion and one to one explanation of roles and responsibilities.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and prepare in advance, because prepration automatically gives confidence.

I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is customer handling the request
  • Ans. 

    Customer handling the request refers to the process of addressing and resolving customer inquiries, complaints, and requests.

    • Listening actively to the customer's concern

    • Empathizing with the customer's situation

    • Offering solutions or alternatives to resolve the issue

    • Following up with the customer to ensure satisfaction

    • Maintaining a positive and professional demeanor throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is ok

I applied via Company Website and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. My job work experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good experience

Interview Questionnaire 

1 Question

  • Q1. Personal Details, Family Details, previous Experience, Some Calculation, your Presence of mind, Situation base questions

I applied via Company Website and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About your self
  • Q2. Last organization
  • Q3. Totel experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepared all Organization experience and what you work all organization

HDFC Bank Interview FAQs

How many rounds are there in HDFC Bank Front Desk Officer interview?
HDFC Bank interview process usually has 4 rounds. The most common rounds in the HDFC Bank interview process are Aptitude Test, Resume Shortlist and Technical.

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HDFC Bank Front Desk Officer Salary
based on 5 salaries
₹2.4 L/yr - ₹3.4 L/yr
25% more than the average Front Desk Officer Salary in India
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