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I applied via Recruitment Consultant and was interviewed in Jun 2020. There were 3 interview rounds.
EMI stands for Equated Monthly Installment and telecalling involves making phone calls to customers to promote products or services.
Telecalling can be used to inform customers about EMI options available for a product.
Telecallers can also use EMI as a selling point to convince customers to make a purchase.
EMI calculations can be explained to customers over the phone during a telecalling session.
Telecallers can also fol...
EMI collection can be done through various modes like auto-debit, online payment, or manual collection.
Set up auto-debit facility for customers to ensure timely payment
Provide online payment options through net banking, UPI, or credit/debit cards
Assign a dedicated team for manual collection through phone calls or in-person visits
Send timely reminders to customers through SMS or email
Maintain a record of all payments re
Credit card allows borrowing money while debit card uses your own funds.
Credit card allows you to borrow money from the bank and pay it back later with interest
Debit card uses the funds available in your bank account
Credit card has a credit limit while debit card has a spending limit based on your account balance
Credit card can help build credit score while debit card does not affect credit score
Examples of credit card...
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I was interviewed in Jan 2025.
What people are saying about HDB Financial Services
Need to discuss on self intro & need to speak on any one topic
HDB Financial Services interview questions for popular designations
I was interviewed before Mar 2024.
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I was interviewed in Feb 2025.
Dynamic professional with extensive experience in telecalling, customer service, and sales, dedicated to achieving targets and enhancing client satisfaction.
Over 5 years of experience in telecalling and customer service roles, consistently exceeding sales targets.
Skilled in building rapport with clients, demonstrated by a 30% increase in customer retention rates in my previous role.
Proficient in using CRM software to t...
I aim to excel in telecalling, enhancing customer relations while contributing to company growth through effective communication.
I aspire to develop my skills in customer engagement and sales strategies, as seen in my previous role where I increased sales by 20%.
I am interested in this position because it aligns with my passion for helping customers and solving their problems effectively.
I see this role as a stepping s...
I applied via Referral and was interviewed before Nov 2022. There were 2 interview rounds.
I was interviewed before Feb 2024.
Good and easy to crack
Good and easy to pass through
posted on 19 Oct 2024
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It is learning for so many things
Group discussion process done
I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.
The duration of HDB Financial Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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