HDB Financial Services Manager Interview Questions and Answers

Q1. Experience, Past Experience,Qualifications,
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Q2. Whether i can handle the Job profile or not
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Q1. Introduction and education
Ans. I am NATARAJA Y K my education is MA in ECONOMICS
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Q2. Working place and post
Ans. I am working in Karnataka difence place and outside Karnataka also Lost post Aera head
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Q3. Parsonal details experience
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Q1. Work experience, reason fo leaving job
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Q2. Good, long distance transfer
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Q3. How many years Experience
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Q1. Tell me About yourself
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Q1. How is your previous experience
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Q1. Tell me Business Banking Knowledge?
Ans. 
Business banking knowledge refers to understanding the financial services and products offered to businesses by banks.
• Understanding different types of business accounts, such as checking, savings, and merchant accounts

• Knowledge of business loans and lines of credit, including their terms and requirements

• Familiarity with cash management services, such as payroll processing and electronic funds transfers

• Understanding of ...read more
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Q2. How you Read Bank Statement?
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Reading a bank statement involves analyzing transactions, reconciling balances, and identifying any discrepancies.
• Start by reviewing the opening and closing balances to ensure they match your records.

• Examine each transaction listed, noting the date, description, and amount.

• Compare the transactions with your own records to verify accuracy.

• Look for any discrepancies or errors, such as duplicate charges or unauthorized tr...read more
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Q1. What is your expectations?
Ans. 
My expectations for the Manager role include strong leadership skills, clear communication, and a focus on achieving goals.
• Strong leadership skills to guide and motivate the team

• Clear communication to ensure everyone is on the same page

• Goal-oriented mindset to drive success

• Ability to delegate tasks effectively

• Strong problem-solving and decision-making abilities

• Adaptability to handle changing priorities and challenges

• Ab...read more
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Q1. What will we do if the customer wants settlement
Ans. 
If the customer wants settlement, we will assess the situation, negotiate a fair resolution, and document the agreement.
• Assess the customer's request for settlement

• Understand the reasons behind the customer's request

• Negotiate a fair and mutually beneficial resolution

• Document the settlement agreement for future reference
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Q2. If customer is in NPA category then what percentage waiver we will give him in settlement
Ans. 
The percentage waiver given to a customer in the NPA category depends on various factors.
• The percentage waiver may vary based on the severity of the customer's financial situation.

• It is important to consider the customer's payment history and their ability to repay the debt.

• The company's policies and guidelines regarding settlements should also be taken into account.

• Examples of possible percentage waivers could be 10%,...read more
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