Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Jio Haptik Team. If you also belong to the team, you can get access from here

Jio Haptik Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Jio Haptik Interview Questions and Answers

Updated 20 Feb 2025

Jio Haptik Interview Experiences

Popular Designations

15 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Some basic Django Questions, Python basic Questions and DS Questions
Round 3 - One-on-one 

(1 Question)

  • Q1. One to One round with the Manager where we discussed about the System Design and Case Study

Software Engineer II Interview Questions asked at other Companies

Q1. There are fifteen horses and a racing track that can run five horses at a time. You have to figure out the top 3 horses out of those and you don't have any timer machine to measure. How will you find the top 3 horses?
View answer (2)

Interview Questionnaire 

8 Questions

  • Q1. A sample question for example - Find the number of users who are online in Europe or How many people play Casual Games in India.
  • Ans. 

    To find the number of users online in Europe or people playing Casual Games in India.

    • Collect data from various sources like Google Analytics, App Store, and surveys.

    • Analyze the data to filter out unique users and eliminate duplicates.

    • Use segmentation to identify users based on location and game preferences.

    • Present the findings in a clear and concise report.

  • Answered by AI
  • Q2. Best bots I have come across and why do I like them ?
  • Q3. We discussed my experience starting a company - what were my learnings.
  • Ans. 

    Started a company and learned valuable lessons

    • Importance of market research before launching a product

    • Building a strong team with diverse skill sets

    • Effective communication with investors and stakeholders

    • Adapting to changes in the market and being flexible

    • Managing finances and cash flow

    • Importance of customer feedback and incorporating it into product development

  • Answered by AI
  • Q4. How I would plan a Product roadmap? Then a real scenario was given where lets assume I get X requirements from different internal teams, and with limited resources, what would be my decision
  • Ans. 

    To plan a product roadmap, prioritize requirements based on impact and feasibility.

    • Gather requirements from all internal teams

    • Prioritize requirements based on impact and feasibility

    • Create a timeline for implementation

    • Communicate the roadmap to stakeholders

    • Continuously review and adjust the roadmap as needed

  • Answered by AI
  • Q5. What would be my framework to suggest improvements ?. Also, follow-up questions to vet how closely have I worked with engineers (working with Tech Debt and scale issues around chat applications).
  • Ans. 

    My framework for suggesting improvements involves gathering user feedback, analyzing data, prioritizing based on impact and feasibility, and collaborating closely with engineers.

    • Gather user feedback through surveys, interviews, and user testing

    • Analyze data to identify pain points and areas for improvement

    • Prioritize improvements based on impact and feasibility

    • Collaborate closely with engineers to ensure technical feasib...

  • Answered by AI
  • Q6. If I’d be able to share requirements with engineering accounting for edge cases and keeping in mind the reach across different channels (pre-release checklist etc.)
  • Ans. 

    Yes, I would collaborate with engineering to ensure all edge cases are accounted for and pre-release checklist is met.

    • I would work closely with engineering to understand the technical limitations and possibilities

    • I would gather feedback from stakeholders to ensure all edge cases are accounted for

    • I would create a pre-release checklist and work with engineering to ensure all items are met

    • I would regularly communicate wit...

  • Answered by AI
  • Q7. I am the PM for the Facebook feed. And one fine day, I see the main metric for the Facebook feed product go down by 50%. What would I do?
  • Ans. 

    As a PM for Facebook feed, what would you do if the main metric goes down by 50%?

    • Identify the cause of the drop in metric

    • Analyze user feedback and behavior

    • Work with the engineering team to fix the issue

    • Communicate the problem and solution to stakeholders

    • Monitor the metric closely to ensure it returns to normal levels

  • Answered by AI
  • Q8. Product design question - How would I build an ATM for people with visual impairment.
  • Ans. 

    Designing an ATM for visually impaired people

    • Include Braille labels on buttons and screens

    • Provide audio instructions and feedback

    • Use high-contrast colors and large fonts

    • Ensure the ATM is wheelchair accessible

    • Include a headphone jack for privacy

    • Test the design with visually impaired users

  • Answered by AI

Interview Preparation Tips

Haptik.ai interview Preparation:What tips would you give to other job seekers? - Tip for Q1-
Here, the task was to figure if I can think broadly and what all parameters do I consider. I started with the main formula and listed all attributes that could impact my final value. Highlight all assumptions and form a strong basis for them. How deeply could I think was the main focus for the assignment round.

Tip for Q2-
Obviously here, the stress was to check my awareness about different competitors and trends in chatbots space.

Tip for Q3-
I came to know that they try to look for ex-startup folks or people with some entrepreneurship experience.

Tip for Q4-
The focus area here on was how would I priorities different tasks, and what was the criteria to figure out what initiatives are picked up by the Product manager short term and long term.

Tip for Q7-
I had to come up with a plan to figure out what may have gone wrong and how can I figure out the possibilities here.

Tip for Q8-
I knew that I had to start by thinking users first - form a user persona and list out the motivations/needs before jumping onto the end solution.

Product Manager Interview Questions asked at other Companies

Q1. You see the number of people cancelling the order increasing. Cancel window 24 hours. What would you do?
View answer (27)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. How to your tackle difficult clients
  • Ans. 

    Difficult clients can be handled by active listening, empathy, clear communication, and finding solutions.

    • Listen actively to understand their concerns and issues

    • Show empathy and acknowledge their frustrations

    • Communicate clearly and set realistic expectations

    • Find solutions that meet their needs and address their concerns

    • Maintain a positive attitude and remain professional

    • Document all interactions and follow up regularly

  • Answered by AI

Customer Success Manager Interview Questions asked at other Companies

Q1. How do you manage if 2 or 3 or even more tasks spontaneously are assigned upon?
View answer (2)

I applied via Company Website and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How your past experience can help us in your current role?
  • Q2. Give feedback on your favourite chatbot.
  • Ans. 

    My favorite chatbot is Mitsuku.

    • Mitsuku is an AI chatbot that won the Loebner Prize multiple times.

    • It has a natural language processing system that allows it to understand and respond to complex queries.

    • Mitsuku has a friendly personality and can engage in conversations on a wide range of topics.

    • It can also play games and tell jokes.

    • Mitsuku is available on various platforms including Facebook Messenger and Kik.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview process was very smooth. HR and marketing team were very friendly and nice. Just be confident while explaining your point of view.

Analyst Interview Questions asked at other Companies

Q1. N-th Fibonacci Number Problem Statement Given an integer ‘N’, your task is to find and return the N’th Fibonacci number using matrix exponentiation. Since the answer can be very large, return the answer modulo 10^9 + 7. Formula: F(n) = F(n-... read more
View answer (1)

Jio Haptik interview questions for popular designations

 Analyst

 (2)

 Customer Success Manager

 (1)

 Senior Analyst

 (1)

 Software Engineer

 (1)

 Product Manager

 (1)

 Data Analyst

 (1)

 Software Engineer II

 (1)

 QA Engineer

 (1)

I applied via Naukri.com and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What do you know about Haptik? Situational questions. Why you want to work here?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Research alot about what the company does and its products. Learn how to make a chatbot and how it works.

Customer Success Analyst Interview Questions asked at other Companies

Q1. What do you know about Synaptic?
View answer (1)

Jio Haptik Interview FAQs

How many rounds are there in Jio Haptik interview?
Jio Haptik interview process usually has 2-3 rounds. The most common rounds in the Jio Haptik interview process are One-on-one Round, Technical and Resume Shortlist.
How to prepare for Jio Haptik interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jio Haptik. The most common topics and skills that interviewers at Jio Haptik expect are Python, Javascript, HTML, CSS and Agile.
What are the top questions asked in Jio Haptik interview?

Some of the top questions asked at the Jio Haptik interview -

  1. Design a system that provides insights from a customer service chat d...read more
  2. What is the difference between SQL and NoS...read more
  3. Design a food ordering system like Swi...read more
How long is the Jio Haptik interview process?

The duration of Jio Haptik interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Jio Haptik Interview Process

based on 15 interviews

Interview experience

3.9
  
Good
View more

Interview Questions from Similar Companies

Fractal Analytics Interview Questions
4.0
 • 207 Interviews
Zeta Interview Questions
3.4
 • 70 Interviews
embedUR Systems Interview Questions
3.2
 • 48 Interviews
Subex Interview Questions
3.5
 • 35 Interviews
CoinDCX Interview Questions
3.7
 • 29 Interviews
Seclore Interview Questions
4.1
 • 26 Interviews
MoEngage Interview Questions
4.0
 • 26 Interviews
View all

Jio Haptik Reviews and Ratings

based on 102 reviews

3.4/5

Rating in categories

3.5

Skill development

3.3

Work-life balance

3.4

Salary

3.1

Job security

3.4

Company culture

3.0

Promotions

3.3

Work satisfaction

Explore 102 Reviews and Ratings
Customer Success Manager
37 salaries
unlock blur

₹10 L/yr - ₹24 L/yr

Senior Analyst
22 salaries
unlock blur

₹5.5 L/yr - ₹8 L/yr

Analyst
20 salaries
unlock blur

₹3 L/yr - ₹5.2 L/yr

Sales Development Representative
14 salaries
unlock blur

₹2 L/yr - ₹10 L/yr

Software Engineer
13 salaries
unlock blur

₹4.7 L/yr - ₹14.7 L/yr

Explore more salaries
Compare Jio Haptik with

Fractal Analytics

4.0
Compare

Subex

3.5
Compare

Innovatiview India Ltd

3.9
Compare

Watchyourhealth.com

4.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview