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I applied via Company Website and was interviewed before May 2022. There were 2 interview rounds.
Difficult clients can be handled by active listening, empathy, clear communication, and finding solutions.
Listen actively to understand their concerns and issues
Show empathy and acknowledge their frustrations
Communicate clearly and set realistic expectations
Find solutions that meet their needs and address their concerns
Maintain a positive attitude and remain professional
Document all interactions and follow up regularly
I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.
Case Study Presentation. Of all the FreshWorks suite of products that we offer, learn one,.look at the case studies, success stories and prepare a similar case study involving the CX pain-points, reason behind implementing that particular FW product, 90 day results after implantation etc. Present it to an interview panel of 3, Q&A session
I applied via Approached by Company and was interviewed before Feb 2023. There was 1 interview round.
I applied via Referral and was interviewed in Mar 2024. There were 2 interview rounds.
The question is asking about the average revenue per account (ARR) of those accounts.
ARR is calculated by dividing the total annual revenue generated from a group of accounts by the number of accounts in that group.
For example, if a group of 10 accounts generated a total revenue of $100,000 in a year, the ARR would be $10,000 ($100,000 / 10).
They ask about general mathematics and logical reasoning question
Probability of a horse going out of a chessboard in 'n' steps.
The total number of possible moves for a horse is 8.
The probability of going out of the board depends on the position of the horse.
For example, if the horse is at a corner, the probability of going out of the board is higher.
The probability can be calculated using combinatorics and geometry.
I got to participate in a robotics competition at IIT
Designed and built a robot from scratch
Programmed the robot to complete tasks autonomously
Competed against other teams from different colleges
Learned valuable skills in engineering and teamwork
I chose IIT for its reputation and opportunities. No regrets. The environment is competitive and challenging.
IIT has a strong reputation for producing successful graduates
I was attracted to the opportunities for research and innovation
The academic environment is highly competitive and challenging
I have no regrets about my decision to attend IIT
A portfolio is a collection of investments. Risk can be measured through standard deviation, beta, or value at risk.
A portfolio is a combination of different investments such as stocks, bonds, and mutual funds.
The purpose of a portfolio is to diversify investments and reduce risk.
Risk can be measured through standard deviation, which measures the volatility of returns.
Beta measures the sensitivity of a portfolio to mar...
Beta is a measure of a stock's volatility. Value at risk is a statistical measure of potential losses. Formula for beta is Covariance(Stock, Market) / Variance(Market).
Beta measures a stock's sensitivity to market movements.
Value at risk is the maximum potential loss that an investment portfolio may suffer within a given time frame.
Beta formula is calculated by dividing the covariance of the stock and market returns by...
Covariance measures the relationship between two variables. It measures sensitivity by indicating the direction of the relationship.
Covariance is a statistical measure that shows how two variables are related to each other.
It measures the direction of the relationship between two variables.
A positive covariance indicates that the two variables move in the same direction.
A negative covariance indicates that the two vari...
WACC is the weighted average cost of capital. To value a company, one can use various methods such as DCF, comparables, or precedent transactions. A method to decide on project undertaking is NPV analysis.
WACC is the average cost of all the capital a company has raised
To value a company, one can use DCF, comparables, or precedent transactions
DCF involves projecting future cash flows and discounting them back to present...
I am impressed with the company's reputation and growth potential, and I believe my skills and experience align well with the job requirements.
I have researched the company and am impressed with its reputation and growth potential
I believe my skills and experience align well with the job requirements
I am excited about the opportunity to work with a talented team and contribute to the company's success
I have the necessary skills, experience, and passion to excel in this role.
I have a proven track record of success in similar roles.
I am a quick learner and adaptable to new situations.
I am passionate about this industry and eager to contribute to its growth.
I have excellent communication and teamwork skills.
I am committed to delivering high-quality work and exceeding expectations.
I would prioritize completing my current assignment and then discuss the transfer with my supervisor to ensure a smooth transition.
I would communicate with my supervisor to understand the urgency of the transfer
I would prioritize completing my current assignment to the best of my ability
I would discuss the transfer with my supervisor to ensure a smooth transition
I would try to complete as much work as possible before l...
A batsman can score a maximum of 264 runs in an ODI.
The maximum number of runs a batsman can score in an ODI is limited by the number of balls bowled and the number of boundaries hit.
The maximum number of balls bowled in an ODI is 300, assuming no extras are bowled.
If a batsman hits a boundary off every ball they face, they can score a maximum of 240 runs.
If a batsman hits sixes off every ball they face, they can score...
Solving two jug problems to obtain a specified amount of water using differently sized jugs.
Understand the capacity of each jug
Determine the amount of water needed
Fill one jug with water and pour it into the other jug
Repeat until the desired amount is reached
Use the remaining water in the larger jug to measure the remaining amount needed
Consider the possibility of multiple solutions
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Customer Success Manager
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Senior Product Manager
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