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Jio Haptik
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Filter reviews by Jio Haptik Customer Success Manager Reviews
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Skill development
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What employees say about Jio Haptik?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Flexible timing
67% employees reported
Within country
56% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
7 reviews
Jobseekers also viewed
10 reviews found
Customer Success Manager in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Gaining skills
Dislikes
Work culture is a mess and totally micromanage environment specially by the head of HR. If you open up for the right thing you are targeted, if you try to utilise your skills you will be treated like a dork.
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Customer Success Manager in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The entire interview experience was great. Timely updates and fast closure of the process was very helpful.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to comment
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We are thrilled to hear about your positive experience at Jio Haptik. Your feedback inspires us to continue fostering a supportive and enriching work environment. We're committed to your growth and well-being, and it's heartening to know our efforts are appreciated.
Customer Success Manager in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The best Interview experience , recruitment team was very helpful and they keep me updated as we progress in each stage
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
nothing, everything is good
Work Details
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
We are thrilled to hear about your positive experience at Jio Haptik. Your feedback inspires us to continue fostering a supportive and enriching work environment. We're committed to your growth and well-being, and it's heartening to know our efforts are appreciated.
Customer Success Manager in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Sometimes culture. Is not good
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Customer Success Manager in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, cruel reliance culture.
Dislikes
Everything, advice - work there and experience yourself. I won't comment much. If possible try to avoid working and find work elsewhere
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Employer’s Response
We regret that your experience at Jio Haptik has not met your expectations. Your insights are invaluable, and we are committed to addressing your concerns.
Customer Success Manager in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing. Maybe salary
Dislikes
No product strategy, no roadmap, poor leadership, micromanagement, no job security, high work load, no work-life balance
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Customer Success Manager in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning was good considering you had more work and less resources.
Dislikes
Job security Work life balance Leadership Product
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Employer’s Response
We regret that your experience at Jio Haptik has not met your expectations. Your insights are invaluable, and we are committed to addressing your concerns.
Customer Success Manager in Mumbai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Opportunities are plenty
Dislikes
Culture is not upto mark
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We regret that your experience at Jio Haptik has not met your expectations. Your insights are invaluable, and we are committed to addressing your concerns.
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Customer Success Manager in Mumbai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Office is good in Mumbai
- Salary - Good
- Work-life balance - Good
Dislikes
No proper tools for working efficiently
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Customer Success Manager in Mumbai
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People were helpful and Haptik had a good culture
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Being a start up the process and training were not been defined well
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Top trending discussions
Similar Designation Reviews
Project Manager (working remotely)
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing. This company has nothing to like.
Dislikes
They are literally killing the employees. Forget about work life balance, you wouldn't even get time to visit washroom. Erratic reporting structure, which leaves the project manager powerless. The project manager role is created just to get thrashed from clients. It's a mental torture. I have raised so many flags, but no response. I desperately want to quit
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Sales Manager (working remotely)
Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture and the CEO
- Salary - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
None as of now
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Supervisor in Mumbai Suburban
Mutual Fund Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like. Jio company thanks my alot job requirements
- Promotions - Excellent
- Work satisfaction - Excellent
Dislikes
- Salary - Bad
- Skill development - Bad
- Work-life balance - Bad
Work Details
Very good
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Other Jio Haptik Reviews
Software Engineer in Mumbai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything I appreciated about Haptik was from when I first started working at the company.
Dislikes
When I joined the organization, it fostered an open environment where employees could freely share their thoughts and ideas with leaders or relevant stakeholders. However, over time, this culture has shifted, and employees now hesitate to voice their concerns, fearing potential repercussions such as job insecurity.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Associate Program Manager in Bangalore / Bengaluru
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I joined haptik in Jan 2024 as APM working under Abhishek Ahirrao and Madhan Mohan. In just span of 6 months I got to learn alot. Even my hiring process was very smooth when I joined HR team was very supportive and kind. Worth joining if you like to learn and grow.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No Dislikes as of now.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We are thrilled to hear about your positive experience at Jio Haptik. Your feedback inspires us to continue fostering a supportive and enriching work environment. We're committed to your growth and well-being, and it's heartening to know our efforts are appreciated.
Senior Software Engineer in Mumbai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Challenges in Tech. People and culture. Understanding Managers. No boaring work, new day -> new challenges. Personal friendships at office.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Nothing different than typical startup, so it’s fine. No complaints.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Partnership Manager in Mumbai
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company’s culture was good till Sep ‘23
Dislikes
Toxic work culture Company’s environment has gone down the drain after they did the restructuring in Sep ‘23
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Assistant Manager in New Delhi
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is good . Growth speed is not good .
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Worklife balance reducing day by day . But still best company in market .
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Graphic Designer in Mumbai
Full Time
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
everything, Haptik is a great place to work with the best cultre
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing everything is good
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We are thrilled to hear about your positive experience at Jio Haptik. Your feedback inspires us to continue fostering a supportive and enriching work environment. We're committed to your growth and well-being, and it's heartening to know our efforts are appreciated.
Front end Engineer in New Delhi
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It used to be great place to work but that is not the case anymore.
Dislikes
Recently, there has been 20% layoff in the company, that lead to terrible work life balance. now there expecting people to work on even weekend, Last year salary increment was very low 2-
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We regret that your experience at Jio Haptik has not met your expectations. Your insights are invaluable, and we are committed to addressing your concerns.
Associate Program Manager in Mumbai
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No Likes for this company
Dislikes
Company has a very toxic culture
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
QA Engineer in Mumbai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing at all
Dislikes
Less salary, no learning. Just work with no break and no life. Even after expressing, not much attention paid to the issues. Bad culture. Horrible people. Never ending work hours
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
We regret that your experience at Jio Haptik has not met your expectations. Your insights are invaluable, and we are committed to addressing your concerns.
Support Head in Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work-life balance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing much to add here.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
We are thrilled to hear about your positive experience at Jio Haptik. Your feedback inspires us to continue fostering a supportive and enriching work environment. We're committed to your growth and well-being, and it's heartening to know our efforts are appreciated.
Customer Success Manager Jobs at Jio Haptik
- HQ - Mumbai,Maharashtra, India
- Emerging Technologies
- 201-500 Employees (India)
- IT Services & Consulting
- Software Product
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AmbitionBox has 10 Jio Haptik reviews submitted by Jio Haptik employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Jio Haptik is the right company for you. 100% of employees reported... the working days at Jio Haptik as Monday to Friday. 67% employees reported the work timings at Jio Haptik as Flexible timing. Read more- Home >
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