Add office photos
Engaged Employer

Jio Haptik

3.4
based on 101 Reviews

Working at Jio Haptik

Company Summary

Haptik builds powerful Intelligent Virtual Assistants to amplify engagement, increase conversions, and deliver delightful support across the customer lifecycle.

Overall Rating

3.4/5
based on 101 reviews
highly rated categories
11% below
industry average
highly rated categories
Critically rated for

Promotions, Job security, Work satisfaction

Work Policy
Work from office
Work from office
76% employees reported
Monday to Friday
Monday to Friday
87% employees reported
Flexible timing
Flexible timing
71% employees reported
No travel
No travel
67% employees reported
View detailed work policy
Top Employees Benefits
Cafeteria
Cafeteria
2 employees reported
Professional degree assistance
Professional degree assistance
2 employees reported
Job/Soft skill training
Job/Soft skill training
2 employees reported
Health insurance
Health insurance
2 employees reported
View all benefits

About Jio Haptik

Founded in2013 (12 yrs old)
India Employee Count201-500
Global Employee Count201-500
India HeadquartersMumbai,Maharashtra, India
Websitehaptik.ai
Primary Industry

Welcome to Jio Haptik, where innovation meets human connection. As a pioneering force in the realm of conversational AI, Jio Haptik is dedicated to redefining the way humans interact with technology. Powered by relentless curiosity and a commitment to excellence, we are shaping the future of intelligent virtual assistants.


At Jio Haptik, our mission is clear: to build meaningful relationships between humans and machines through intuitive and personalized conversational experiences. We empower businesses across the globe to enhance customer engagement, drive operational efficiency, and unlock new avenues for growth.


What sets us apart is our passion for innovation and our relentless pursuit of excellence. From developing cutting-edge AI algorithms to crafting seamless user interfaces, every member of our team plays a pivotal role in driving the evolution of AI-powered conversations.

Join us in transforming industries, driving innovation, and shaping the future of conversational AI. Together, we can build a world where technology understands and serves humanity better than ever before.


Discover your potential at Jio Haptik, where your ideas matter, your voice is heard, and your future is empowered. Let's create the future of conversations, together.


Jio Haptik: Conversations Redefined, Futures Empowered.





Mission: At Haptik, we believe in one common mission: Provide best-in-class technology and services to our customers. This belief has led to several accolades across the globe and we cannot be more proud of our achievements.
Vision: It’s 1913, and we are building cars There are more than 3 billion people in the world who use messaging or digital voice interfaces on a daily basis. However, less than 1% use these mediums to communicate with businesses and brands. It is only a matter of time for this to change – enterprises will implement the infrastructure to enable these channels. On December 1, 1913, Henry Ford installed the first moving assembly line for the mass production of an entire automobile. His innovation reduced the time it took to build a car from more than 12 hours to 2.5 hours. More than 100 years later, and we cannot live without a car. Haptik is born out of the belief that conversational AI will have the same paradigm shift, and we are a global team of 200+ believers waiting to make it happen.

Jio Haptik Ratings

based on 101 reviews

Overall Rating

3.4/5
How AmbitionBox ratings work?
5
44
4
18
3
14
2
8
1
17

Category Ratings

3.5

Salary

3.5

Skill development

3.4

Company culture

3.3

Work-life balance

3.3

Work satisfaction

3.1

Job security

3.0

Promotions

Jio Haptik is rated 3.4 out of 5 stars on AmbitionBox, based on 101 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Jio Haptik
based on 94 reviews
3.7
Rated by 29 Women
Rated 3.9 for Skill development and 3.7 for Company culture
3.3
Rated by 65 Men
Rated 3.5 for Salary and 3.4 for Skill development

Work Policy at Jio Haptik

based on 12 reviews in last 6 months
Work from office
76%
Hybrid
16%
Permanent work from home
8%

Jio Haptik Reviews

Top mentions in Jio Haptik Reviews

+ 4 more

Compare Jio Haptik with Similar Companies

Jio Haptik
InMobi
Change Company
Swiggy
Change Company
Freshworks
Change Company
Overall Rating
3.4/5
based on 101 reviews
3.5/5
based on 182 reviews
3.8/5
based on 4.1k reviews
3.5/5
based on 689 reviews
Highly Rated for
No highly rated category
No highly rated category
No highly rated category
No highly rated category
Critically Rated for
Promotions
Job security
Work-life balance
Job security
Promotions
Skill development
Job security
Promotions
Job security
Promotions
Work satisfaction
Primary Work Policy
Work from office
76% employees reported
Work from office
74% employees reported
Work from office
44% employees reported
Hybrid
65% employees reported
Rating by Women Employees
3.7
Good
rated by 29 women
3.8
Good
rated by 43 women
3.6
Good
rated by 490 women
3.3
Average
rated by 198 women
Rating by Men Employees
3.3
Average
rated by 65 men
3.5
Good
rated by 122 men
3.8
Good
rated by 3.3k men
3.5
Good
rated by 432 men
Job security
3.1
Average
2.9
Poor
3.2
Average
3.0
Average
View more

Jio Haptik Salaries

Jio Haptik salaries have received with an average score of 3.5 out of 5 by 101 employees.

Customer Success Manager

(37 salaries)
Unlock
₹10 L/yr - ₹24 L/yr

Senior Analyst

(22 salaries)
Unlock
₹5.5 L/yr - ₹8 L/yr

Analyst

(20 salaries)
Unlock
₹3 L/yr - ₹5.3 L/yr

Software Engineer

(13 salaries)
Unlock
₹4.7 L/yr - ₹14.7 L/yr

Senior Product Manager

(9 salaries)
Unlock
₹35 L/yr - ₹50 L/yr

Associate Program Manager

(8 salaries)
Unlock
₹7 L/yr - ₹10.7 L/yr

Online Chat Representative

(7 salaries)
Unlock
₹1 L/yr - ₹4.2 L/yr

Customer Support Analyst

(7 salaries)
Unlock
₹6 L/yr - ₹8 L/yr

Senior Quality Assurance Engineer

(7 salaries)
Unlock
₹9.4 L/yr - ₹12 L/yr

Manager - PRE Sales

(7 salaries)
Unlock
₹14 L/yr - ₹20.5 L/yr

Jio Haptik Jobs

Popular Designations Jio Haptik Hires for
Assistant Manager Finance
Create job alerts
Financial Controller
Create job alerts
HR Coordinator
Create job alerts
Associate Accountant
Create job alerts
Devops Engineer
Create job alerts
Customer Support
Create job alerts
Product Designer
Create job alerts
Area Sales Associate
Create job alerts

Compare Jio Haptik with

Ola Cabs
3.4
Zomato
3.8
Paytm
3.3
BookMyShow
3.9
BYJU'S
3.1
PolicyBazaar
3.6
CURE India
4.7
Fractal Analytics
4.0
Watchyourhealth.com
4.8
Subex
3.5
MathCo
3.0
Innovatiview India Ltd
3.9
Zeta
3.3
Sedemac Mechatronics
4.1
Hughes Systique Corporation
3.9
Konica Minolta Business Solutions India Pvt. Ltd.
3.5
Exponentia.ai
4.5
Sequretek It Solutions
4.2
CoinDCX
3.7
SISA Information Security
2.9

Contribute & help others!

You can choose to be anonymous

Companies Similar to Jio Haptik

Freshworks
Internet, IT Services & Consulting, Software Product
3.5
 • 689 reviews
InMobi
Internet, Marketing & Advertising
3.5
 • 182 reviews
Swiggy
Internet, Logistics
3.8
 • 4.1k reviews
Ola Cabs
Internet, Urban Transport
3.4
 • 1.9k reviews
Zomato
Internet, Hospitality
3.8
 • 2.2k reviews
Paytm
FinTech
3.3
 • 7.4k reviews
BookMyShow
Internet, Media & Entertainment
3.9
 • 153 reviews
BYJU'S
Internet, Education & Training, EdTech
3.1
 • 16.1k reviews
PolicyBazaar
Banking / Insurance / Accounting, Financial Services, Internet, Insurance
3.6
 • 3.7k reviews
4.7
 • 3 reviews
Fractal Analytics
Internet, Emerging Technologies
4.0
 • 786 reviews
Watchyourhealth.com
Fitness & Wellness, Emerging Technologies
4.8
 • 504 reviews

Jio Haptik FAQs

When was Jio Haptik founded?
Jio Haptik was founded in 2013. The company has been operating for 12 years primarily in the Emerging Technologies sector.
Where is the Jio Haptik headquarters located?
Jio Haptik is headquartered in Mumbai,Maharashtra. It operates in 3 cities such as Mumbai, Bangalore / Bengaluru, New Delhi. To explore all the office locations, visit Jio Haptik locations.
How many employees does Jio Haptik have in India?
Jio Haptik currently has more than 300+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Jio Haptik based on the number of reviews submitted on AmbitionBox.
Does Jio Haptik have good work-life balance?
Jio Haptik has a work-life balance rating of 3.3 out of 5 based on 100+ employee reviews on AmbitionBox. 39% employees rated Jio Haptik 3 or below, while 61% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Jio Haptik work-life balance reviews for more details
Is Jio Haptik good for career growth?
Career growth at Jio Haptik is rated as moderate, with a promotions and appraisal rating of 3.0. 39% employees rated Jio Haptik 3 or below, while 61% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Jio Haptik reviews for more detailed insights.
What are the cons of working in Jio Haptik?
Working at Jio Haptik does have some drawbacks that potential employees should consider. The company is poorly rated for promotions / appraisal, job security and work satisfaction, based on 100+ employee reviews on AmbitionBox.
Jio Haptik Overview
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
70 Lakh+

Reviews

5 Lakh+

Interviews

4 Crore+

Salaries

1 Cr+

Users/Month

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter