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Jio Haptik Customer Success Analyst Interview Questions and Answers

Updated 30 Jun 2021

Jio Haptik Customer Success Analyst Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What do you know about Haptik? Situational questions. Why you want to work here?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Research alot about what the company does and its products. Learn how to make a chatbot and how it works.

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Analyst Interview Questions & Answers

Ola Cabs user image Satyam Mudaliar

posted on 18 Sep 2015

Interview Preparation Tips

Round: Test
Experience: English was unpredictable.. Maths was easy but it will be good if you have practice, logical reasoning requires practice but are interesting
Tips: Leave english comprehensions for the end.. Do not waste too much time on one question even if it appears easy.. attempt the paper in the order of your comfort and mark every questions in case of NO negative marking
Duration: 60 minutes

Round: HR Interview
Tips: Smile!! And think before speaking anything, else you may contradict your own point.. Prepare "Tell me about yourself" well and guide your interview by focusing on your strongest point, you may face more questions on that point.. refer to 64 HR questions book

Round: Stress Interview
Tips: If they are giving you stress, that means they like you.. Relax!! Do not get nervous, thats what they want to check.. Think for the solution to the problem normally, you know you can crack it (Stress interview may be a part of HR, technical, case or any other interview.. you may have to make it out yourself)

Skill Tips: ""
Skills: Puzzles, Speaking skills, Aptitude, guesstimates, Case solving, presentation skills
College Name: IIT Bombay

I applied via Referral and was interviewed before Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic sql and joins ..
  • Q2. Advance excel is a must have
Round 3 - Case Study 

Price precision of riders, city wise calculation of cost per orders and earnings

Round 4 - HR 

(1 Question)

  • Q1. Salary expectations and all

Interview Preparation Tips

Interview preparation tips for other job seekers - plz prepare for business understanding like how businesses works and at the end how you values to the company

Interview Questionnaire 

2 Questions

  • Q1. Little discussion on my project
  • Q2. Given a chessboard and the initial position of horse. If “n” is the number of steps the horse can make then what is probability that it goes out of board ?
  • Ans. 

    Probability of a horse going out of a chessboard in 'n' steps.

    • The total number of possible moves for a horse is 8.

    • The probability of going out of the board depends on the position of the horse.

    • For example, if the horse is at a corner, the probability of going out of the board is higher.

    • The probability can be calculated using combinatorics and geometry.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: They did not expect any code in this round. An algo or pseudo code is fine.



1) You are given 2 vessels with capacity M liters and N liters capacity and infinite supply of water. You need to find the minimum number of steps required to get P liters. Any of the below action is considered a step



     a) Filling vessel with water



     b) Emptying vessel



     c) Pouring water from one vessel to another vessel.



2) Given n sets each containing m integers. You need to create MinDiff set by picking exactly 1 element from each set. The difference between the maximum and minimum elements in the MinDiff set should be minimum.



eg: for the sets {30, 20, 10, 40},{ 22, 33, 44, 99},{ 16, 17, 18, 19} min diff set is {19, 20, 22}. Max and min elements in MinDiff set are 22 and 19 and their difference is 3.

Round: Technical Interview
Experience: 1) you will be given the binary representation of the numbers in the form of 2D array.eg: r1- 00001

r2- 00100

r3- 01010

r4- 00110

r5- 00111 This means the elements are 1, 4, 10 , 6 and 7.

A number “n” is given. Let us say that n can be formed by doing bitwise OR operation on rows of given matrix. What is the minimum number of rows that needs to be deleted from the matrix so that “n” can never be formed by doing the OR of the rows.

If n is 14(01110) then it can be formed by doing r2|r3 or r3|r4. You can prevent n formation either by deleting {r2,r4} or {r3}. But {r3} has least number of elements so it is the required set.2) Find the average of mid 50% of elements in the running stream of integersI have not cleared round-II so no further questions.

College Name: IIT GANDHINAGAR

Analyst Interview Questions & Answers

Ola Cabs user image Sanjyot Thete

posted on 13 Mar 2015

Interview Questionnaire 

5 Questions

  • Q1. Why do you want to work with us?
  • Ans. 

    I am impressed with the company's reputation and growth potential, and I believe my skills and experience align well with the job requirements.

    • I have researched the company and am impressed with its reputation and growth potential

    • I believe my skills and experience align well with the job requirements

    • I am excited about the opportunity to work with a talented team and contribute to the company's success

  • Answered by AI
  • Q2. Why should we hire you?
  • Ans. 

    I have the necessary skills, experience, and passion to excel in this role.

    • I have a proven track record of success in similar roles.

    • I am a quick learner and adaptable to new situations.

    • I am passionate about this industry and eager to contribute to its growth.

    • I have excellent communication and teamwork skills.

    • I am committed to delivering high-quality work and exceeding expectations.

  • Answered by AI
  • Q3. If we need you to transfer to another place ASAP and you haven't completed your current assignment, how would you handle it?
  • Ans. 

    I would prioritize completing my current assignment and then discuss the transfer with my supervisor to ensure a smooth transition.

    • I would communicate with my supervisor to understand the urgency of the transfer

    • I would prioritize completing my current assignment to the best of my ability

    • I would discuss the transfer with my supervisor to ensure a smooth transition

    • I would try to complete as much work as possible before l...

  • Answered by AI
  • Q4. What's the maximum number of runs a batsman can score in an ODI?
  • Ans. 

    A batsman can score a maximum of 264 runs in an ODI.

    • The maximum number of runs a batsman can score in an ODI is limited by the number of balls bowled and the number of boundaries hit.

    • The maximum number of balls bowled in an ODI is 300, assuming no extras are bowled.

    • If a batsman hits a boundary off every ball they face, they can score a maximum of 240 runs.

    • If a batsman hits sixes off every ball they face, they can score...

  • Answered by AI
  • Q5. Two jug problems, where you need to obtain a specified amount of water by using two differently sized jugs
  • Ans. 

    Solving two jug problems to obtain a specified amount of water using differently sized jugs.

    • Understand the capacity of each jug

    • Determine the amount of water needed

    • Fill one jug with water and pour it into the other jug

    • Repeat until the desired amount is reached

    • Use the remaining water in the larger jug to measure the remaining amount needed

    • Consider the possibility of multiple solutions

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Was resume shortlisted, nothing great about that.
Tips: Keep up the CPI, but I guess it's too late for that now.

Round: Test
Experience: Test wasn't too difficult. Can be cracked if you're in your game and have a chill mind.
Tips: General aptitude preparation should be started atleast before a month from placements. Solve GATE papers, institute placement tests, read CAT modules and their tips for faster problem solving. English needs time for those who haven't used it much in their childhood. But still the difficulty level of questions in these placement tests is easy.

Round: HR Interview
Experience: Was  generally good. Interviewer was young and we could connect.
Tips: It is extremely important that you remain calm. You need to tame that nervousness down. Think of the interview as a general talk with a stranger. Be your natural self. That's when the ideas hit you for the questions you haven't prepared. Practice interviewing with friends and read about the most common questions on the Interwebz.

Round: Puzzle Interview
Experience: Problems were easy. Asked for a pen and paper and slowly solved them.
Tips: Practice puzzles. There are some good sites for this.

Skills: Managing people, Analytical thinking
College Name: IIT BOMBAY

Skills evaluated in this interview

Analyst Interview Questions & Answers

Ola Cabs user image Tarun Meena

posted on 15 Jan 2015

Interview Preparation Tips

Round: Test
Experience: It was a very general aptitude test, including probability reasoning etc.
Tips: practice some CAT papers

Round: HR Interview
Experience: Very basic and general HR questions starting with tell me something about yourself and why this job?
Tips: You should have tailor made answers for tell me about yourself for different sectors/firms, this will help a lot, start preparing on this a month in advance.

College Name: IIT BOMBAY

Analyst Interview Questions & Answers

Ola Cabs user image Rahul Kandalam

posted on 14 Jan 2015

Interview Questionnaire 

7 Questions

  • Q1. Standard HR: Tell me about yourself, why this company and how do you think we help you reach your goals?
  • Q2. Tell me one cool thing you got to do at IIT
  • Ans. 

    I got to participate in a robotics competition at IIT

    • Designed and built a robot from scratch

    • Programmed the robot to complete tasks autonomously

    • Competed against other teams from different colleges

    • Learned valuable skills in engineering and teamwork

  • Answered by AI
  • Q3. Why did you choose IIT and do you regret it? What's different here?
  • Ans. 

    I chose IIT for its reputation and opportunities. No regrets. The environment is competitive and challenging.

    • IIT has a strong reputation for producing successful graduates

    • I was attracted to the opportunities for research and innovation

    • The academic environment is highly competitive and challenging

    • I have no regrets about my decision to attend IIT

  • Answered by AI
  • Q4. What is a portfolio? How do you measure risk?
  • Ans. 

    A portfolio is a collection of investments. Risk can be measured through standard deviation, beta, or value at risk.

    • A portfolio is a combination of different investments such as stocks, bonds, and mutual funds.

    • The purpose of a portfolio is to diversify investments and reduce risk.

    • Risk can be measured through standard deviation, which measures the volatility of returns.

    • Beta measures the sensitivity of a portfolio to mar...

  • Answered by AI
  • Q5. What is beta? What is Value at risk? What is formula for beta?
  • Ans. 

    Beta is a measure of a stock's volatility. Value at risk is a statistical measure of potential losses. Formula for beta is Covariance(Stock, Market) / Variance(Market).

    • Beta measures a stock's sensitivity to market movements.

    • Value at risk is the maximum potential loss that an investment portfolio may suffer within a given time frame.

    • Beta formula is calculated by dividing the covariance of the stock and market returns by...

  • Answered by AI
  • Q6. What is covariance? How does it measure sensitivity? What is volatility?
  • Ans. 

    Covariance measures the relationship between two variables. It measures sensitivity by indicating the direction of the relationship.

    • Covariance is a statistical measure that shows how two variables are related to each other.

    • It measures the direction of the relationship between two variables.

    • A positive covariance indicates that the two variables move in the same direction.

    • A negative covariance indicates that the two vari...

  • Answered by AI
  • Q7. What is WACC? How do value a company? Suggest a method that can help you decide on project undertaking?
  • Ans. 

    WACC is the weighted average cost of capital. To value a company, one can use various methods such as DCF, comparables, or precedent transactions. A method to decide on project undertaking is NPV analysis.

    • WACC is the average cost of all the capital a company has raised

    • To value a company, one can use DCF, comparables, or precedent transactions

    • DCF involves projecting future cash flows and discounting them back to present...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: It was not tough. Practiced lots of quant questions.Couldn't manage time for verbal. Overall, it was okay! I lost five minutes over one question.
Tips: Face the verbal questions at the end if there is no specific cut off.Score in quant and then touch verbal part.Don't spend more than 2 mins on a question.
Duration: 60 minutes
Total Questions: 60

Round: Interview
Experience: It was very informal and I told them that I got to work as a student consultant for a space mission when she asked me about the cool stuff I did here. I tried to impress her by telling her how I made use of my time here at IIT and how important it is to use the opportunities when they are at arm length distance.
Tips: Be honest and impress HR. Try to smile and be active. They like active and positive people.And prepare for standard HR questions.

Round: Interview
Experience: It was a pure finance interview as my resume as completely finance type.I told all questions without any issues and these are standard questions if you expect finance type profile.
Tips: Be sure of what you put in your resume. If you cannot answer what's in your resume, you will be screwed.Try to steer your interview towards your stronghold and then make it impressive.If you don't know anything, let them know. It is totally fine.

Skill Tips: "Focus your skills when they say: Tell me about yourself.So they will get back to you saying: "You were saying you are strong in this. Can you elaborate". Just screw it."
Skills: Finance Knowledge, Analytical
College Name: IIT Madras
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

They ask about general mathematics and logical reasoning question

Interview Preparation Tips

Interview preparation tips for other job seekers - Amazing company. Best from the rest

Analyst Interview Questions & Answers

InMobi user image abishek saju

posted on 15 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to work here
Round 2 - One-on-one 

(1 Question)

  • Q1. Explain your previous work experience

Analyst Interview Questions & Answers

Freshworks user image Florina Dcosta

posted on 5 Mar 2025

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Previous experience
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