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Jio Haptik Customer Success Analyst Interview Questions and Answers

Updated 30 Jun 2021

Jio Haptik Customer Success Analyst Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What do you know about Haptik? Situational questions. Why you want to work here?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Research alot about what the company does and its products. Learn how to make a chatbot and how it works.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

Question was on 'AI and its impact on our society.'

Round 2 - HR 

(1 Question)

  • Q1. General background checkup
Round 3 - Technical 

(1 Question)

  • Q1. Questions based on customer handling and technical specifications of specific medical device

Interview Preparation Tips

Topics to prepare for Dozee Customer Success Associate interview:
  • Patient monitor device
  • Customer Relationship
Interview preparation tips for other job seekers - Be confident and logical while answering questions
Interview experience
4
Good
Difficulty level
-
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Told me to ask questions to the interviewer
Round 3 - Aptitude Test 

Logical and Quants Questions. 16 questions for 30 mins

Round 4 - One-on-one 

(1 Question)

  • Q1. Customer success related questions. according to the JD
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via campus placement at Indian Institute of Management (IIM),Udaipur and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How your data migration experience will be helpful in bringing revenue for the company
  • Ans. 

    My data migration experience will help in bringing revenue by ensuring smooth transitions, minimizing downtime, and maximizing data accuracy.

    • Ensuring seamless transition of customer data to our platform, reducing customer churn and increasing retention rates

    • Minimizing downtime during data migration, leading to increased customer satisfaction and loyalty

    • Maximizing data accuracy during migration, improving overall custom

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - it was a technical round. the interview was challenging enough to make the recruiter understand how deeply we know about the skills they seek.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic questions about work experience

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Jio Haptik Customer Success Analyst Salary
based on 5 salaries
₹3.5 L/yr - ₹5.2 L/yr
38% less than the average Customer Success Analyst Salary in India
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