Guardian India Associate Analyst Interview Questions and Answers

Normal General knowledge and logical aptitude test.

Q1. About my experience. My knowledge and ability question.
Add your answer

Q1. Salary and benefits.
Add your answer

Q1. Can you tell me about yourself?
Ans. 
I am a dedicated and friendly customer service associate with 5 years of experience in handling customer inquiries and resolving issues.
• Experienced customer service associate

• Skilled in handling customer inquiries and resolving issues

• Friendly and dedicated

• Strong communication skills

• Proficient in using CRM software
Answered by AI
Add your answer
Q2. What is the NPS ?
Ans. 
NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.
• NPS is calculated by asking customers how likely they are to recommend a company, product, or service to others on a scale of 0-10.

• Promoters (score 9-10) are loyal enthusiasts who will keep buying and refer others, Passives (score 7-8) are satisfied but unenthusiastic customers, and Detractors (score 0-6) are unhappy customers...read more
Answered by AI
Add your answer
Q3. How do you achieve excellence in customer service?
Ans. 
Achieving excellence in customer service involves listening to customers, being empathetic, resolving issues promptly, and going above and beyond to exceed expectations.
• Listen actively to customers to understand their needs and concerns

• Show empathy and understanding towards customers' situations

• Resolve issues promptly and efficiently to ensure customer satisfaction

• Go above and beyond by offering personalized solutions ...read more
Answered by AI
Add your answer
Q4. What are the reasons that prompted you to switch jobs?
Ans. 
Seeking career growth and new challenges.
• Desire for career advancement

• Opportunity for professional development

• Seeking new challenges and experiences
Answered by AI
Add your answer

Logical reasoning, English grammar, and problem-solving.

Q1. Basic Questions in Native language
Add your answer

Q1. Salary Discussion Round
Add your answer

Q1. How api calls work?
Ans. 
API calls allow software applications to communicate with each other by sending and receiving data.
• API calls are made by sending a request to a specific endpoint using a defined protocol such as HTTP or REST.

• The request includes information like the method (GET, POST, PUT, DELETE), headers, and parameters.

• The server processes the request and sends back a response, which can include data, status codes, and headers.

• API c...read more
Answered by AI
Add your answer
Q2. Number of ways for array sorting
Ans. 
There are multiple ways to sort an array of strings, such as using built-in functions like sort() or implementing custom sorting algorithms.
• Use built-in sort() function in languages like JavaScript or Python

• Implement custom sorting algorithms like bubble sort, merge sort, or quick sort

• Consider the specific requirements of the sorting task to choose the most efficient method
Answered by AI
Add your answer

Q1. Coding question on binary search
Add your answer
Q2. String patterns coding question
Add your answer

Q1. About yourself, skills you have, MS EXCEL
Add your answer
Q2. Your background, other skills.
Add your answer

Q1. Tell me types of insurance.
Ans. 
Types of insurance include health, auto, life, home, and travel insurance.
• Health insurance covers medical expenses

• Auto insurance provides coverage for vehicles

• Life insurance pays out a sum of money upon the insured's death

• Home insurance protects against damage to the home and belongings

• Travel insurance covers trip cancellations, medical emergencies, and lost luggage
Answered by AI
Add your answer
Q2. What do u know about the company
Add your answer

Q1. Where do you see your self after 5 years
Add your answer

Q1. Face to face Interview
Add your answer
Q2. Don't have perticular
Add your answer
Q3. Self Introduction
Add your answer
Q4. Profile details
Add your answer
Q5. Any doubt about process
Add your answer

Q1. There was two rounds and it was easy
Add your answer
Q2. About previous company and responsibilities
Add your answer

Q1. Tell me about your self
Add your answer

Q1. Give a self introduction for 2 minutes
Add your answer
Q2. Why do you want to join this company?
Add your answer

Ukraine war and its impact on the economy

Q1. Self introduction for 2 min
Add your answer
Q2. Sell a paper pen to the HR
Ans. 
I would highlight the durability, eco-friendliness, and unique design of the paper pen to appeal to the HR's interest.
• Emphasize the durability of the paper pen, mentioning how it can last longer than traditional pens.

• Highlight the eco-friendly aspect of the paper pen, explaining how it is made from recycled materials.

• Point out the unique design of the paper pen, showcasing its sleek and modern look.

• Mention any addition...read more
Answered by AI
Add your answer
Q3. Why did u apply for this job role
Add your answer