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Go Policy Telecalling Interview Questions and Answers
Go Policy Telecalling Interview Experiences
1 interview found
Anonymous
Selected
I was interviewed in Feb 2023.
(5 Questions)
- Q1. How many time off experience
- Q2. How to make calling
- Ans.
To make a successful telecalling, prepare a script, practice active listening, personalize the conversation, and follow up.
Prepare a script with key points and responses to common questions.
Practice active listening to understand the customer's needs and respond appropriately.
Personalize the conversation by using the customer's name and addressing their specific concerns.
Follow up with the customer after the call to en...
- Q3. What about the lastsalry
- Q4. What about the time
- Q5. How convence the customer
- Ans.
To convince the customer, focus on understanding their needs, building rapport, highlighting benefits, and addressing objections.
Listen actively to understand customer needs
Build rapport by being friendly and empathetic
Highlight the benefits of your product or service
Address any objections or concerns the customer may have
Use persuasive language and tone to guide the conversation
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I applied via Company Website
(1 Question)
- Q1. Selfie introduction
(2 Questions)
- Q1. Check the english fluently.
- Q2. Tell me about yourself
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.
Telecallers initiate telephonic contact with existing and prospective clients in order to generate sales. Given their reliance on spoken language, telecallers ought to display excellent verbal communication.
Interview Preparation Tips
- Telecalling
I applied via campus placement at Vidyasagar University and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What is your qualifications? How many members you have in your family? What is your passion? Why you want to do a call center job?
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jul 2021. There were 2 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tell about yourself?
- Ans. My name is ieshwarya I live in Hyderabad.I have done B.com generals . I'm fresher to this job
Interview Preparation Tips
SATISH KUMAR
Interview Questionnaire
2 Questions
- Q1. Which type of job do you preffer?
- Q2. What is your basic payment?
- Ans.
My basic payment is negotiable and depends on the company's policies and my experience.
My basic payment is subject to negotiation.
It depends on the company's policies.
It also depends on my experience and skills.
I am open to discussing the payment during the interview process.
ganesh Vasavi
(5 Questions)
- Q1. Interior good ok
- Ans.
Yes I am interested thank you
- Q2. Just thank you so much
- Ans.
Your most welcome your company reshammiyant is very good tell you
- Q3. Yes it is very good company that's why I am
- Ans.
Thank you so much I will do this film my preparation scheme
- Q4. Yes it is very good company that's why I am cho yes I am interested
- Q5. Aisa I am interested
Interview Preparation Tips
Good had tricky questions
(2 Questions)
- Q1. Ur experience on the project
- Ans.
I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.
Handled inbound and outbound calls to potential customers
Provided information about insurance policies and answered customer queries
Met daily targets for number of calls made and policies sold
- Q2. Toughest situation u ever face
- Ans.
The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.
Remaining calm and composed
Active listening to understand the customer's concerns
Empathizing with the customer's frustration
Finding a solution to address the customer's issues
Maintaining professionalism throughout the interaction
Interview Preparation Tips
Madhuri davidraju
Selected
(2 Questions)
- Q1. Tell me about your self
- Q2. How you handle aggressive customers
- Ans.
I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.
Stay calm and composed
Listen actively to understand their concerns
Empathize with their emotions
Offer solutions to address their issues
Seek assistance from a supervisor if needed
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