Go Policy Interview Questions and Answers

To make a successful telecalling, prepare a script, practice active listening, personalize the conversation, and follow up.

• Prepare a script with key points and responses to common questions.

• Practice active listening to understand the customer's needs and respond appropriately.

• Personalize the conversation by using the customer's name and addressing their specific concerns.

• Follow up with the customer after the call to en...read more

To convince the customer, focus on understanding their needs, building rapport, highlighting benefits, and addressing objections.

• Listen actively to understand customer needs

• Build rapport by being friendly and empathetic

• Highlight the benefits of your product or service

• Address any objections or concerns the customer may have

• Use persuasive language and tone to guide the conversation