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GlobeGround India

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3.9

based on 95 Reviews

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GlobeGround India Passenger Service Agent Interview Questions and Answers for Freshers

Updated 2 Sep 2022

GlobeGround India Passenger Service Agent Interview Experiences for Freshers

1 interview found

Passenger Service Agent Interview Questions & Answers

user image Saif Khan

posted on 2 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Social media is good or bad

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Ans. 

    I am a highly motivated and customer-oriented individual with a strong background in customer service and communication skills.

    • I have worked in the customer service industry for 5 years, where I gained experience in handling customer inquiries and resolving issues.

    • I am fluent in multiple languages, including English, Spanish, and French, which allows me to effectively communicate with a diverse range of passengers.

    • I am...

    • Answered by AI
    Add your answer
  • Q2. Why we should hire you
  • Ans. 

    I am the ideal candidate for the Passenger Service Agent position because of my strong customer service skills, attention to detail, and ability to handle stressful situations.

    • I have extensive experience in customer service, having worked in the hospitality industry for 5 years.

    • I am highly organized and pay close attention to detail, ensuring that all passenger needs are met and all necessary paperwork is completed acc...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and have smile on your face.

Top trending discussions

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Interview Tips & Stories
1d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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I applied via Walk-in and was interviewed before Oct 2019. There were 3 interview rounds.

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I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

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  • Q1. Tell about your favorite place and why?
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  • Q2. Advantages of Social media
  • Ans. 

    Social media provides numerous advantages for businesses, including increased brand awareness, customer engagement, and cost-effective marketing.

    • Increased brand awareness through social media platforms

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    • Ability to gather customer feedback and insights

    • Opportunity to build brand loyalty and advocacy

    • Access to a wider audience ...

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  • Q3. Why indigo?
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Interview Preparation Tips

Interview preparation tips for other job seekers - Groome well, be confident, don't panic and keep smiling

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InterGlobe Aviation user image Anonymous

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I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

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  • Q2. If u need to ask me a question?
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Interview Preparation Tips

Interview preparation tips for other job seekers - There is 2thinks are very very important to attend the interview...

1.Proper hygienic:

*Shot haircut with neat hair style

*dressing sence (lite blu, white, black matches with black pant) its give u attraction... Blazers is the big advantage

*black shoes with polish

*keen smell of perfume

*proper nail cut

*confidence in walk

And more over always be smile if u don't know the answer please don't be panic. Plz try to tell some related answers...

Eye to eye sight + hygienic +smiling face+confident talk +confidence walk theses body language are most important...


2.self introduction.... And about company...

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Air India Sats Airport Services user image

posted on 19 Aug 2022

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 2 interview rounds.

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Air India Sats Airport Services user image Anonymous

posted on 22 Sep 2021

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Passenger Service Executive Interview Questions & Answers

Celebi Airport Services India user image Anonymous

posted on 20 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

There are a basic questions . Like math, English, science

Round 3 - Group Discussion 

There are lots of topics like online vs offline shopping, online vs offline classes

Round 4 - One-on-one 

(2 Questions)

  • Q1. About my resume and how you will manage a angry passanger
    • Add your answer
  • Q2. If passanger is shouting on you then what is your reaction
  • Ans. 

    I would remain calm, listen to the passenger's concerns, and try to address the issue professionally.

    • Remain calm and composed

    • Listen actively to the passenger's concerns

    • Apologize for any inconvenience caused

    • Try to resolve the issue or offer alternative solutions

    • Seek assistance from a supervisor if necessary

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Celebi Airport Services India Passenger Service Executive interview:
  • Online vs offline shopping
  • Dog vs cat
Interview preparation tips for other job seekers - Be confident 😌,be postive,and groom your self..

Customer Service Executive Interview Questions & Answers

Celebi Airport Services India user image Anonymous

posted on 6 Feb 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - SM 

(1 Question)

  • Q1. Say about ur studies and experience
  • Ans. 

    I have a Bachelor's degree in Business Administration and 3 years of experience in customer service roles.

    • Bachelor's degree in Business Administration

    • 3 years of experience in customer service roles

    • Answered by AI
    Add your answer
More about working at GlobeGround India

GlobeGround India Interview FAQs

How many rounds are there in GlobeGround India Passenger Service Agent interview for freshers?
GlobeGround India interview process for freshers usually has 3 rounds. The most common rounds in the GlobeGround India interview process for freshers are Resume Shortlist, Group Discussion and One-on-one Round.

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GlobeGround India Passenger Service Agent Salary
based on 58 salaries
₹1.2 L/yr - ₹4 L/yr
19% less than the average Passenger Service Agent Salary in India
View more details

GlobeGround India Passenger Service Agent Reviews and Ratings

based on 16 reviews

4.4/5

Rating in categories

4.4

Skill development

3.7

Work-life balance

3.4

Salary

3.8

Job security

3.9

Company culture

3.3

Promotions

4.1

Work satisfaction

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