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Global Solutions Customer Service Executive Interview Questions and Answers

Updated 28 Sep 2022

Global Solutions Customer Service Executive Interview Experiences

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Customer Service Executive Interview Questions & Answers

user image Simran Kaur Sandhu

posted on 28 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. I kept it short and simple.
Round 3 - HR 

(2 Questions)

  • Q1. Where do you see yourself after 3 years?
  • Q2. I strongly believe in self development & knowledge enhancement so for sure i will develop my skills and knowledge in next 3 years to be a better version of myself and hopefully at better position in your c...

Interview Preparation Tips

Interview preparation tips for other job seekers - Trust yourself and be comfortable with interviewer

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Not Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is you name
  • Q2. National.id number
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Service associate experience customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer service associate
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About freshtohome
  • Q2. About customer care support meaning

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join in Bangalore team there is devil team leader name Likitha she is devil ghost too much attitude she is really an unprofessional person and not a human being too do not login in her team. There are other team you can join Geetha chennai team leader very good person by heart and soul very helpful and very talented who understands team member situation and acts accordingly. Lokanath hyderbad team leader same like Geetha very nice person who is supportive and acts accordingly with the team members queries.

I applied via Company Website and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Assignment 

Introduction and company requirements

Round 2 - Technical 

(7 Questions)

  • Q1. Company....fees details
  • Q2. Company mai apna 100% dena chati hu or waha se kuch sekhna chati
  • Ans. Amezon company India ki best company hai
  • Answered Anonymously
  • Q3. Mai es company mai kam kerne chati hu
  • Q4. Company very good performance
  • Q5. Or mai customers service and care ke liye prepared hu
  • Q6. House wife ke liye ye job sabse acchi hai
  • Q7. All Indian leady ye works ke liye perfect

Interview Preparation Tips

Interview preparation tips for other job seekers - Mai es job ke liye bilkul perfect person hu
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. HR called to check our communication skills and discussed with us other details
  • Q2. HR asked to about my previous company, she enquired about my experience she explained the upcoming rounds
Round 3 - One-on-one 

(1 Question)

  • Q1. Where they questioned us about the company and mock call was made for assessing if we are eligible to handle calls
Round 4 - Aptitude Test 

Few candidates were short listed after a week's training we were given a test in which few of them shortlisted for going onboard

Interview Preparation Tips

Interview preparation tips for other job seekers - Excellent communication skill is the core and most important aspect to clear the round.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Other Qualification:-computer knowlage,internet,ms-offices,DTP,Tally lab ,hindi, english Typing,langage-urdu, hindi ,eng,urdu -,write,speak, hindi-write ,speak,eng-write
  • Q2. Aptitude Test,coding test,,Group dscussion,Assigment,case study,HR,Technical,One-on-one Round,other
Round 3 - Assignment 

Qualification:-I have been I am under Gravation, Iam ascince in I.S.C and under Gravuted ,arnnge:-ex-c.s.c centre sitanabad(north)c.s.cid XXXXX.company .dist:-saharsa,Hard work.R.W.D.3200020,city-patna,state-Bihar

Round 4 - Aptitude Test 

Porsonal information:-name:-md shaista alam ,f-name.:-md mustafa,adress:-village:-sitanabad,.p.o-sitanabad,p.s:-bakhtiaryapur ,dist . Saharsa,state -bihar,country :-India

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Service Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Emploement detail,work experiencs:-I have5 year experiences in hard work,or two year certificate dioloma ADCA. I am aexpert hard work people and c.s.c centre work in computer.c.s.c cid:-XXXXX,company name hard work -Dist-saharsa.R.W.D-3200020, city-patna-state-Bihar

I applied via Naukri.com and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About FTH and languages known..
Round 3 - HR 

(1 Question)

  • Q1. Question will be based on FTH, so refer the website and news about FTH.
Round 4 - Assesment 

(1 Question)

  • Q1. After training conduct Assesment then you will be on board.

Interview Preparation Tips

Topics to prepare for FreshToHome Customer Support Executive interview:
  • customer support
  • Customer Service
  • Customer Handling
  • Customer Retention
Interview preparation tips for other job seekers - Focus on the Training. After training there will an Assesment, if you clear on the Assesment then you will be on board. After you will be on to the respective team and you will be explained to your role. Respective TL will guide you for the process and also the SLA to follow.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your name
  • Ans. My name is aadil Ahmad Dar
  • Answered Anonymously
  • Q2. What is your age
  • Ans. My age is 24 year old
  • Answered Anonymously
  • Q3. What about your qualification
  • Ans. I have completely 12 th + 1 year diploma in computer science
  • Answered Anonymously
  • Q4. What about your family
  • Q5. What is your hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - I really like this job i need this job

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me yourself? What is FTH daily? Why should i hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing you have to know that the company details and all and they want only experience candidates fresher not allowed.

Global Solutions Interview FAQs

How many rounds are there in Global Solutions Customer Service Executive interview?
Global Solutions interview process usually has 3 rounds. The most common rounds in the Global Solutions interview process are Resume Shortlist, One-on-one Round and HR.

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