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MR.DIY Customer Service Associate Interview Questions and Answers

Updated 22 Sep 2024

MR.DIY Customer Service Associate Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Service associate experience customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer service associate

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. What will you do if you selected at this brand?
  • Ans. 

    If selected, I will prioritize customer satisfaction, enhance brand loyalty, and contribute positively to the team environment.

    • Provide exceptional service by actively listening to customer needs and resolving issues promptly.

    • Engage with customers through personalized interactions, ensuring they feel valued and understood.

    • Collaborate with team members to share best practices and improve overall service efficiency.

    • Contin...

  • Answered by AI
  • Q2. Tell about some of our company?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Over all experience
  • Q2. Self introduction and communication
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Communication skills
  • Q2. English spoken and body language

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. Tell me about user self
  • Q2. Sell this pen
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. What specific features or improvements would you like to see in Tynimo?
  • Q2. Is this company an appropriate place with a conducive work environment?
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

Basic knowledge of retail. Like this shrinkage. Team management

Round 3 - Group Discussion 

Sale improvement. Team performance. Inventory control. Store performance kra.

Round 4 - HR 

(2 Questions)

  • Q1. Retail experience. Salary discussion. Before co. Question and location
  • Q2. Experience of Retail
  • Ans. 

    I have 5 years of experience in retail management, including overseeing store operations, managing inventory, and leading a team of sales associates.

    • Managed store operations to ensure smooth functioning and customer satisfaction

    • Implemented inventory management strategies to optimize stock levels and reduce wastage

    • Led a team of sales associates, providing training and guidance to improve sales performance

    • Utilized data a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Related to your profile
Round 3 - HR 

(1 Question)

  • Q1. Related to job profile and then some financial questions.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Skills and knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Never Apply in this company if you received a call from the company then don't be switch from current job to in this company

I applied via Referral and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About the current job role, and what are my kra's

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared about your numbers that you have delivered, achievements in current organization, challenges and how do you overcome them

MR.DIY Interview FAQs

How many rounds are there in MR.DIY Customer Service Associate interview?
MR.DIY interview process usually has 1 rounds. The most common rounds in the MR.DIY interview process are Aptitude Test.

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MR.DIY Customer Service Associate Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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MR.DIY Customer Service Associate Salary
based on 6 salaries
₹1.6 L/yr - ₹2.5 L/yr
31% less than the average Customer Service Associate Salary in India
View more details

MR.DIY Customer Service Associate Reviews and Ratings

based on 2 reviews

3.5/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

4.0

Salary

3.0

Job security

3.0

Company culture

4.0

Promotions

3.0

Work satisfaction

Explore 2 Reviews and Ratings
Store Manager
218 salaries
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₹4 L/yr - ₹6.2 L/yr

Assistant Store Manager
197 salaries
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₹2.8 L/yr - ₹5 L/yr

Asst Store
45 salaries
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₹1.6 L/yr - ₹2.6 L/yr

Assistant Manager
39 salaries
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₹2.9 L/yr - ₹7.5 L/yr

Team Lead
31 salaries
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₹2 L/yr - ₹3.5 L/yr

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