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Genpact Technical Support and Sales Representative Interview Questions and Answers

Updated 13 Feb 2015

Genpact Technical Support and Sales Representative Interview Experiences

2 interviews found

Interview Questionnaire 

4 Questions

  • Q1. How can you be an asset to our company?
  • Ans. 

    I can be an asset to your company by providing technical support and driving sales through my expertise and customer service skills.

    • I have extensive technical knowledge and experience in troubleshooting and resolving customer issues.

    • I am skilled in effectively communicating complex technical concepts to customers in a clear and understandable manner.

    • I have a proven track record of meeting and exceeding sales targets by...

  • Answered by AI
  • Q2. Why are you not opting for post-graduation?
  • Ans. 

    I believe that gaining practical experience and skills through work is more valuable than pursuing further education.

    • I have already acquired a strong foundation in my field through my undergraduate degree.

    • I am eager to apply my knowledge and skills in a professional setting and contribute to the success of a company.

    • I believe that hands-on experience and continuous learning on the job will provide me with the necessary...

  • Answered by AI
  • Q3. Is your family supporting you in your decisions?
  • Q4. For how many years you intend to work in our company?

Interview Preparation Tips

Round: Test
Experience: 1st common written test was open for all the students who applied. Later all those who got selected were asked to choose a job profile from four options. Later a written test based on the option so selected was there. The profiles offered were:
Banking and Insurance
Financial accounts
Business Process Outsourcing

Round: HR Interview
Experience: The first part of the interview was an HR interview where they asked questions about my family background.

Round: Technical Interview
Experience: Next there was another interview round that consisted of questions from my core field. Besides this I was asked to pretend that I am on telephone and I have to answer all the questions pretending the same. Questions were asked on various topics including the following:
Capital gain.
Working capital.
Various accounting related formulae.
How do you treat goodwill in balance sheet?
Accounting golden rules.
Bank Reconciliation Statement (BRS).
Besides this there were the usual HR questions also asked in this interview.

College Name: DELHI COLLEGE OF ARTS AND COMMERCE

Interview Questionnaire 

3 Questions

  • Q1. What is your favorite subject?
  • Q2. Tell us something about your family
  • Q3. Why aren't you joining you father's business?

Interview Preparation Tips

Round: Test
Experience: The first written test was an aptitude test consisting questions based on quantitative ability, logical reasoning and verbal ability.
All those who cleared it, had to choose their respective profile. The various profile options available were:
Financial analyst
Banking and insurance
Business Process Outsourcing
The 2nd round of written test was on the basis of the profile chosen. I had chosen financial analyst – so the written test had questions based on finance and investment.

Round: HR Interview
Experience: The HR interview had questions about what my strengths and weakness. They also asked me why do I feel I am suitable for the company and why should they choose me.
Thereafter, there was a telephonic interview as well. It was a telephonic interview taken by vice president of the company. He asked questions on accounts. The topics were as follows:
Accountancy terms.
Golden rules of accounting.
Principles of accounting and other such terms.

College Name: DELHI COLLEGE OF ARTS AND COMMERCE

Technical Support and Sales Representative Interview Questions Asked at Other Companies

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Speak 5 minutes on Delhi metro, Women empowerment, Facebook, Social media, Politics, motivation, trending Etc.
  • Q2. Tell me about your previous day that what you have done from morning to evening?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident because if you are not confident in front of the interviewed then you can't reply properly to any question of him, You should have to be confident.

I applied via Naukri.com and was interviewed in Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Normal Accounts related question like describe Depreciation, ammortization, and what do you mean by Reporting (RTR Activity).
  • Q2. Some interviewer may ask what do you mean by EBITDA as in my case be prepared for this type of bouncers as well .
  • Q3. Then they will ask you your previous work related question. In my case they ask if there is GL to SL mismatch what will you do to solve it.
  • Q4. Then why do we do depreciation of companies what is the need for it
  • Ans. 

    Depreciation is necessary to allocate the cost of an asset over its useful life.

    • Depreciation helps in matching the cost of an asset with the revenue it generates.

    • It allows for the recognition of the wear and tear, obsolescence, and loss of value of assets over time.

    • Depreciation expense reduces taxable income, resulting in tax savings for companies.

    • It helps in determining the true profitability and financial position of...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident remember it's not that the interviewer knows everything but be convincing don't say blah blah if you don't know anything .
Read the basics and if you are experienced be sure to explain every detail of how you used to do work.
Best of luck.

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. About pointers and their types

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy one so we can take with only basic knowledge

I applied via Walk-in and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why should we hire you ?
  • Q2. Latest project running in the intustry?

Interview Preparation Tips

Interview preparation tips for other job seekers - Student should have to clear , to thier goals , excellent communication skills , Answer every question with clam , and must have patience.

I applied via Naukri.com and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Performa in 3par
  • Ans. 

    Performa is a performance monitoring tool for HPE 3PAR storage arrays.

    • Performa provides real-time monitoring of storage performance metrics.

    • It helps identify performance bottlenecks and optimize storage performance.

    • Performa can generate reports and alerts based on user-defined thresholds.

    • It can also be used for capacity planning and trend analysis.

    • Examples of performance metrics monitored by Performa include IOPS, late

  • Answered by AI
  • Q2. San zoning

Interview Preparation Tips

Interview preparation tips for other job seekers - Brushup basics.

Interview Questionnaire 

2 Questions

  • Q1. About technology on which i had worked. What do you know about Design Pattern and explain them? Window Services and Web APIs.
  • Q2. MVC Architecture and Web APIs security?

Interview Preparation Tips

Interview preparation tips for other job seekers - I attended two technical round that was good in terms of technology and knowledge. Then one Managerial round which was taken by General Manager. Total interview process taken 1 month time, I must say process are slow due to approval and all.

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic communication skills were tested. Sone techical questn too. Versant test is mandatory

Interview Preparation Tips

Interview preparation tips for other job seekers - Please never go for these third party vendors. They misguide you regarding profile . I went for this third party vendor named savantis solution and it really misguided me

I applied via Naukri.com and was interviewed in Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Batch apex (Important), Governor limits, events, lightning and components bundle, Relationship in salesforce, how are account and contact related, If accounts gets deleted will the contact also get deleted...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just prepare well before interview, join before 10 mins they hate delay, prepare notes have a topic in each page, and description, syntax, use cases and example in the page, if space is there put imp notes or latest interview questions, Batch apex, governor limits, types of error, lightning, lwc, aura, @future annotation, rest api, soap api, test starting ways, events, how to handle events including third party. brush up all these

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