Genpact Process Associate Interview Questions, Process, and Tips

Q1. What is golden rules of accounting?
Ans. 
The golden rules of accounting are basic principles that guide the process of recording financial transactions.
• There are three golden rules of accounting: Debit what comes in, Credit what goes out; Debit the receiver, Credit the giver; Debit expenses and losses, Credit income and gains.

• These rules ensure that every transaction is recorded accurately and consistently.

• For example, when a company receives cash from a cust...read more
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Q2. What is p2p cycle
Ans. 
P2P cycle refers to the Procure-to-Pay cycle, which is the process of obtaining and paying for goods and services.
• P2P cycle starts with the need for goods or services, followed by requisition, approval, purchase order creation, receipt of goods, invoice processing, and payment.

• It involves multiple steps such as vendor selection, negotiation, purchase order issuance, goods receipt, invoice verification, and payment proc...read more
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It's asking about American english in voice pocceess in assignment.

Q1. They ask me about yourself and then they ask me about social media topic in English and also same in hindi.
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Q1. They discuss about salary and my current location to office location distance.
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Q2. The manager disscused about the location and they checked my communication skills.
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Q1. Choose a topic and talk about it for 2 mins?
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Q1. Why do you want to join us?
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Q2. Why would you work on holidays and weekends?
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Vocabulary and versant

Q1. Role play while dealing with a client or customer?
Ans. 
Role playing with clients helps in understanding their needs and providing effective solutions.
• Listen actively to the client's concerns and needs

• Empathize with the client's situation

• Offer solutions or alternatives based on the client's requirements

• Maintain a professional and friendly demeanor throughout the interaction
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Q1. What is order to cash process
Ans. 
Order to cash process is the entire set of business processes involved in receiving and fulfilling customer orders.
• Order processing

• Credit check

• Invoicing

• Payment processing

• Order fulfillment

• Customer service

• Example: Customer places an order online, order is processed, credit check is done, invoice is generated, payment is received, and order is shipped to customer.
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Q1. What is accounts receivable stands for?
Ans. 
Accounts receivable stands for the money owed to a company by its customers for goods or services provided on credit.
• Money owed to a company by customers

• For goods or services provided on credit

• Listed as an asset on the company's balance sheet

• Important for cash flow management
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