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Frontizo Business Services Interview Questions and Answers for Experienced

Updated 27 Mar 2025

Frontizo Business Services Interview Experiences for Experienced

Popular Designations

10 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Monster and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Assignment 

Questions about tge job role

Round 2 - One-on-one 

(1 Question)

  • Q1. Situations related to the job role
Round 3 - Technical 

(1 Question)

  • Q1. Situatiion related to the job role

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Salary discussion
Round 2 - Operation 1 

(3 Questions)

  • Q1. Introduce yourself
  • Q2. Past experience
  • Q3. Why leave the organisation
Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. What u do in last company

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare introduce yourself and experience only

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Short term and long term goals
  • Q2. Experience and knowledge
  • Q3. What's your expectations with the company
  • Ans. 

    I expect to grow professionally while contributing to a positive customer experience and team success.

    • Opportunities for professional development, such as training programs or workshops.

    • A collaborative work environment where team members support each other.

    • Clear communication from management regarding company goals and expectations.

    • Recognition for hard work and contributions to the team.

    • A focus on customer satisfaction,

  • Answered by AI
  • Q4. Sellary expections
  • Q5. Comfortable with rotational shift and week offs

Interview Preparation Tips

Interview preparation tips for other job seekers - Company and work life is good but some seniors and manager are so rude

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction and experience if any
Round 3 - Behavioral 

(1 Question)

  • Q1. Same questions as round one would be asking more about company? Why BPO or frontizo?
Round 4 - Technical 

(1 Question)

  • Q1. Questions similar to round 1 and 2 manager would like to know about your future plans in company and questions regarding stability
Round 5 - Versant 

(1 Question)

  • Q1. Listening and speaking test where you hear certain words or sentences of which you can reply or repeat according to the question. So listen carefully each and every questions

Interview Preparation Tips

Interview preparation tips for other job seekers - They just want to know about your fluency and confidence in English. Just prepare about yourself and about company?

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (42)

Frontizo Business Services interview questions for popular designations

 Customer Service Associate

 (5)

 Customer Care Executive

 (3)

 Customer Support Associate

 (2)

 Agent

 (1)

 fresher

 (1)

 Manager

 (1)

 Team Manager

 (1)

 HR Manager

 (1)

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous experience
  • Q2. What is your current educational status regarding your graduation?

Senior Customer Service Executive Interview Questions asked at other Companies

Q1. What is you are quaficantion ? What is You are habits? What is you are quaficantion ad were You have studied? What is you are age? What is ureached safely job? What is you rope style Strictly Watters?
View answer (1)

I applied via Walk-in and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. They will check your communication skill only,they will give you a topic you have to speak out over that topic
  • Q2. Normal question they will ask

Interview Preparation Tips

Interview preparation tips for other job seekers - They will assist you friendly ,

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (40)

I applied via LinkedIn and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your biggest failure in current/last role Or What is your regret in professional career

Interview Preparation Tips

Interview preparation tips for other job seekers - Read through the 14 leadership principles of Amazon.
Understand each of them correctly.
Make 1-2 case story from your professional career around each principle as an answer that you should talk about during interviews
Do spare adequate time and Practice as much as possible
Listen attentively, ask questions again to understand it rightly and answer with confidence, while keeping it short and straight..
Keep the back up of stats and facts ready

Group Manager Interview Questions asked at other Companies

Q1. How to conduct technology benchmarking
View answer (1)

C.S.A Interview Questions & Answers

user image Anonymous

posted on 22 Mar 2022

I applied via Referral and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Coding Test 
Round 3 - HR 

(1 Question)

  • Q1. Confidentially communication

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all never underestimate your self at the time of interview always think positive always wear a smile on your face and answers all the questions carefully

C.S.A Interview Questions asked at other Companies

Q1. How you will handle unhappy customers like he is continuously abusing you ?
View answer (1)

Manager Interview Questions & Answers

user image Anonymous

posted on 19 Oct 2022

I applied via Recruitment Consulltant and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Can you work where ever we want you for business requirements. Chat call or security?
  • Q2. Can you work like slave and treat HR as Godfather?
  • Q3. Never ask questions to operations

Interview Preparation Tips

Interview preparation tips for other job seekers - Never join FRONTIZO if you want good salary, growth , learning , upskill or peace of mind.
If you want to work like bounded labour, please join Frontizo

Manager Interview Questions asked at other Companies

Q1. There is a chairman of a conglomerate. He has been on the post for 10 years, and is extremely dominating. He treats the various business heads like children, not letting them take any major decision. While the chairman has negatives, he bel... read more
View answer (2)

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Introduction, any work experience, comfortable in rotational shift
  • Ans. Easily we can introduce ourself. If experienced share the details, and always say Yes if rotational shift question is there
  • Answered by Abhishek Bhatia
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction, experience, if experienced then tell about previous job. Why new company, what is bpo?
  • Q2. Give introduction, share work experience if any, share good review about previous company but don't compare with new one.
Round 3 - One-on-one 

(2 Questions)

  • Q1. Same like second round,
  • Q2. They just check your patience that is why three rounds are there

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident that is only the way you will get the job

Customer Service Associate (Csa) Interview Questions asked at other Companies

Q1. What you know about sales and customer service
View answer (6)

Frontizo Business Services Interview FAQs

How many rounds are there in Frontizo Business Services interview for experienced candidates?
Frontizo Business Services interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Frontizo Business Services interview process for experienced candidates are One-on-one Round, HR and Technical.
How to prepare for Frontizo Business Services interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Frontizo Business Services. The most common topics and skills that interviewers at Frontizo Business Services expect are Vendor Management, Customer Service, Process Improvement, Category Management and Key Account Management.
What are the top questions asked in Frontizo Business Services interview for experienced candidates?

Some of the top questions asked at the Frontizo Business Services interview for experienced candidates -

  1. They will check your communication skill only,they will give you a topic you ha...read more
  2. Listening and speaking test where you hear certain words or sentences of which ...read more
  3. They just check your patience that is why three rounds are th...read more
How long is the Frontizo Business Services interview process?

The duration of Frontizo Business Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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Frontizo Business Services Interview Process for Experienced

based on 5 interviews

Interview experience

3.2
  
Average
View more

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Frontizo Business Services Reviews and Ratings

based on 174 reviews

3.2/5

Rating in categories

3.0

Skill development

2.9

Work-life balance

3.2

Salary

3.0

Job security

3.0

Company culture

2.7

Promotions

2.9

Work satisfaction

Explore 174 Reviews and Ratings
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